Business Details
Emergency
services
Open 24/7
always available
Your Trusted Partner for HVAC, Plumbing & Electrical Services in Plainfield, IN
Bassett Services has been a trusted provider of HVAC, plumbing, and electrical services for over 40 years, serving residential and commercial clients across Indiana and Ohio. Our team of certified technicians combines technical expertise with a commitment to exceptional customer service, ensuring reliable solutions for heating, cooling, plumbing, and electrical systems. We prioritize proper installation, maintenance, and emergency repairs, utilizing advanced tools like camera inspections and hydro jetting to address complex issues efficiently. Backed by a BBB Accredited A+ Rating and a 100% satisfaction guarantee, we offer flexible financing options, 24/7 emergency service, and annual maintenance plans to meet diverse client needs. Our focus on professional development ensures our technicians stay current with industry advancements, enabling us to deliver precise diagnostics and repairs. With a proven track record of resolving 93% of repairs on-site, we emphasize transparency through upfront pricing and clear communication. Our comprehensive service offerings, including smart thermostat installations, water heater replacements, and trenchless sewer line repairs, reflect our dedication to innovation and long-term client relationships. Headquartered in Plainfield, Indiana, we operate from multiple locations to provide timely, localized support while maintaining consistent quality across all services.
Services
HVAC Installation
Plumbing Repairs
Electrical Services
Drain Cleaning
Water Heater Repair
Sump Pump Services
Air Duct Repair
Smart Thermostat Installation
Sewer Line Repair
Furnace Maintenance
Served areas
- Amo, Avon, Bargersville, Brownsburg, Camby, Carmel, Cincinnati, Clayton, Coatesville, Columbus, Danville, Dayton, Eaton, Eminence, Fillmore, Greencastle, Greenwood, Indianapolis, Lebanon, Lewis Center, Lizton, Loveland, Martinsville, Monrovia, Mooresville, New Whiteland, Newark, North Salem, Pittsboro, Planfield, Stilesville, West Newton, Zionsville
Highlights and features
- 40+ years of experience in HVAC, plumbing, and electrical services
- 24/7 emergency service for urgent repairs
- Certified technicians with industry-specific expertise
- Flexible financing options for all projects
- 100% satisfaction guarantee on all work
Associations and certifications
- BBB Accredited A+
What people say
Prompt service
Professional technicians
Efficient repairs
Clear communication
Exceptional follow-through
Services
HVAC Installation
Bassett Services specializes in HVAC installations, offering energy-efficient furnaces, air conditioners, and heat pumps tailored to home size and climate needs. Our technicians ensure precise sizing and proper installation for optimal performance and longevity. We provide expert guidance on system selection, including geothermal and mini-split options, with financing available to make upgrades affordable.
Plumbing Repairs
We address urgent plumbing issues like burst pipes, clogged drains, and water heater failures with rapid response times. Our 24/7 emergency service includes same-day repairs and advanced diagnostics using camera inspections. Technicians carry common replacement parts to resolve 93% of issues on the first visit, minimizing disruption to homeowners.
Electrical Services
From panel upgrades to generator installations, our licensed electricians handle residential and commercial electrical needs. Services include surge protection, EV charging stations, and full rewiring projects. We prioritize safety and code compliance, offering free estimates and financing options for major upgrades like electrical panel replacements.
Drain Cleaning
Our drain cleaning services use hydro jetting technology to remove stubborn clogs and buildup in sewer lines. This high-pressure method cleans pipe walls thoroughly, preventing future blockages. For severe root intrusion, we combine rooter services with trenchless repair options to restore drainage without extensive excavation.
Water Heater Repair
Bassett provides repair and replacement services for traditional tank and tankless water heaters. Our technicians diagnose issues like faulty thermostats and sediment buildup, offering same-day fixes when possible. We recommend energy-efficient models with free installation estimates and financing options to reduce upfront costs.
People
Warren
Service Technician
Warren combines technical expertise with exceptional customer service, handling plumbing and HVAC repairs with precision. Clients praise his professionalism and attention to detail, noting his ability to resolve issues efficiently while maintaining a clean work environment.
CJ
HVAC Specialist
CJ brings specialized knowledge in heating and cooling systems, delivering reliable repairs and installations. His technical skills and commitment to client satisfaction have made him a valued team member, consistently receiving positive feedback for thorough explanations of service needs.
Questions
Does Bassett Services offer emergency repairs?
Yes, we provide 24/7 emergency service for HVAC, plumbing, and electrical issues across Indiana and Ohio.
What financing options are available?
We offer flexible financing plans for HVAC installations, plumbing upgrades, and electrical projects, including low monthly payment options.
Are your technicians certified?
All our technicians are licensed, insured, and undergo continuous training to maintain industry certifications.
Do you service both residential and commercial clients?
Yes, we provide comprehensive HVAC, plumbing, and electrical services for both home and business owners.
What areas do you serve?
We operate throughout Indiana and Ohio, with service centers in Plainfield, Indianapolis, and Cincinnati.
Do you offer maintenance plans?
Yes, our annual service plans include priority scheduling, discounted repairs, and routine maintenance for HVAC and plumbing systems.
Reviews (14)
Ronnie Crump
Nov 28, 2023
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The tech Josh came out and this guy was amazing. He did a through exam of my electricity and diagnosed the possible cause. He was super respectful and professional. The way he handled it speaks volumes of Bassett Services. If I need anything in the future done I will always trust them. Thanks Bassett
Dennis Ailes
Nov 25, 2023
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My service technician did a great job. Bassett heating and air conditioning is always on time and does a great job very courteous professional work
Susie Main
Nov 22, 2023
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Tony was so professional and explained in detail the problems of owning an old furnace. It is time to purchase a new unit and he walked me through the process and answered all my questions. I would like to continue with him in the future.
Scott Subick
Nov 22, 2023
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These guys are all pro! I hand an entirely new system including extras. It's covered for a decade and they are incredibly responsive! 100% recommend!
Melywood
Nov 17, 2023
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I always get great service from Basset. Today I had my annual furnace inspection and cleaning which takes about an hour. Everything was perfect except the tech showed up 15 minutes early for an 8am appointment. Please don't ever come early for appointment without asking first. I was still getting dressed when he rang the gate. It's extremely awkward when they do that.
Mike Strausburg
Nov 16, 2023
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I had a whole house Generac generator placed by Bassett Services. Our installation was a bite more complex, but the Technicians on site, Kenny & Christopher did a fantastic job with the installation! Thank you Bassett Services & the great techs-Kenny & Christopher for the Great Job!
Nicholas Wissing
Nov 15, 2023
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Great experience with Bassett and my technician Scott! Scott was very friendly and professional. He showed up very quick, fixed the issue I called about, did a couple annual maintenance items and talked me through everything he was doing and answered all my questions! I would recommend him and Bassett to anyone!
Chrisony Dotcom
Nov 12, 2023
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Technician Cameron was great, knowledgeable and professional throughout the ordeal. He really helped to solve the issue. I thoroughly recommend Discount Drains.
Jack Lipchik
Nov 11, 2023
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Luke came out and fixed our issue quickly. He also educated us on what we can do to prevent future problems and other service offerings that will protect our lines to avoid other issues.
Jerry Birge
Nov 10, 2023
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I think Alex Jones did a great job and excellent explanation of our situation completely satisfied! Service:Heating system installation
Gary H.
Nov 10, 2023
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Samuel came out to the house to do my furnace /AC checkup. He went through everything he checked and explained everything with video and pictures! Absolutely the best checkup experience I ever had!
Ruth Padgett
Nov 09, 2023
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Tony did a great job explaining what he was checking and what needed to be worked on with the furnace. Friendly, professional and knowledgeable. Service:HVAC system maintenance
Escar Smith
Nov 06, 2023
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Mr Rife seemed very knowledgeable in what he was doing. He was very polite and helpful and explained all options that were available for me.
RoseMarie Bolinder
Oct 25, 2023
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It's so refreshing to deal with a professional, courteous and trustworthy company! Josiah was able to diagnose the problem in less than 5 minutes. Bassett will be our "go to" folks from now on!