Business Details
7 Years
experience
Emergency
services
Open 24/7
always available
Emergency Fire & Water Damage Restoration Services in Worcester, MA
Lillys Restoration has established itself as a trusted leader in emergency fire, water, mold, and sewage damage restoration services across Massachusetts and Connecticut. With a dedicated team of certified professionals, we combine decades of industry experience with state-of-the-art equipment to deliver rapid, reliable solutions for residential, commercial, and industrial clients. Our 24/7 emergency response ensures immediate action during critical moments, while our comprehensive approach includes property assessment, damage mitigation, structural drying, and full reconstruction. We prioritize seamless collaboration with insurance providers to streamline claims processes, reducing stress for property owners. Client testimonials consistently highlight our team's professionalism, technical expertise, and compassionate service delivery. From initial emergency response to final restoration, our commitment to quality standards and customer satisfaction has made us a preferred partner in disaster recovery. Our service area spans Worcester, Hampden, and Hampshire counties, with expanding capabilities throughout the region.
Services
Fire Damage Cleanup
Water Damage Restoration
Mold Remediation
Sewage Backup Cleanup
Emergency Restoration
Property Reconstruction
Insurance Claims Assistance
Structural Drying
Odor Elimination
Mold Prevention
Served areas
- Worcester, Ma, Springfield, Ma, Northampton, Ma, Charlton, Ma, W. Springfield, Ma, Amherst, Ma, Auburn, Ma, Westfield, Ma, South Hadley, Ma, Sturbridge, Ma, Chicopee, Ma, Easthampton, Ma, Millbury, Ma, Ludlow, Ma, Belchertown, Ma, Gardner, Ma, Longmeadow, Ma, Ware, Ma
Details
- Year established: 2019
- Employees: 4
Highlights and features
- 24/7 emergency response with immediate on-site arrival
- Certified technicians with specialized restoration training
- Direct insurance company coordination for seamless claims
- State-of-the-art equipment for advanced damage mitigation
- Proven track record with 100+ 5-star customer reviews
Associations and certifications
- IICRC Certified
What people say
Quick to respond
Very professional
Great job
Eternally grateful
Highly recommend
Services
Fire Damage Cleanup
Our fire damage restoration service addresses all aspects of fire-related destruction. We perform emergency board-up, soot and smoke removal, odor elimination, and complete structural restoration. Using thermal fogging and ozone treatments, we ensure thorough decontamination. Our team works directly with insurance providers to expedite claims processing while restoring properties to pre-fire conditions.
Water Damage Restoration
Comprehensive water damage restoration includes emergency extraction, structural drying, and mold prevention. We utilize industrial pumps and moisture detection equipment to remove standing water and residual dampness. Our dehumidification systems restore optimal humidity levels while preventing secondary damage. The process concludes with repairs to flooring, drywall, and affected structural components.
Mold Remediation
Professional mold remediation involves containment, HEPA vacuuming, and antimicrobial treatments. We identify moisture sources causing infestations and implement preventive measures. Our technicians use negative air pressure systems to prevent spore spread during removal. Post-remediation testing confirms successful elimination of harmful mold colonies from residential and commercial environments.
Sewage Backup Cleanup
Sewage backup services follow strict biohazard protocols. We employ specialized extraction equipment to remove contaminated water and implement disinfection procedures using EPA-registered antimicrobials. Our team performs structural drying and odor elimination while ensuring compliance with local health department regulations for safe property reoccupation.
Emergency Restoration
Our 24/7 emergency response team provides immediate assistance for fire, water, and mold emergencies. Rapid deployment within 60 minutes of contact ensures damage containment. Services include temporary stabilization, hazard mitigation, and initiation of comprehensive restoration processes to minimize long-term property damage and business interruption.
People
Ori
Owner
Ori leads Lillys Restoration with 15+ years of disaster recovery experience. He specializes in complex insurance claims coordination and emergency response management. His hands-on approach ensures quality control across all projects while maintaining direct client communication throughout restoration processes.
Questions
What immediate actions should I take after fire damage?
Ensure safety first, contact our 24/7 team, and avoid entering damaged structures until professionals assess stability and hazards.
How does water damage restoration work?
We extract standing water, dry affected areas with industrial equipment, and repair structural components to prevent mold growth and restore property integrity.
Do you handle insurance claims directly?
Yes, we coordinate directly with insurance providers to streamline documentation, estimates, and payment processing for your convenience.
Can mold return after remediation?
Our comprehensive approach includes moisture source elimination and preventive measures to minimize recurrence risks when maintenance guidelines are followed.
Is sewage backup cleanup covered by insurance?
Most standard policies cover sudden sewage backups when caused by plumbing failures. Our team documents all work to support insurance claims.
How long does complete restoration take?
Timelines vary by damage extent. Emergency mitigation takes 1-3 days, with full restoration typically completed within 2-4 weeks depending on project complexity.
Reviews (4)
James Warner
Nov 27, 2023
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Hard working crew! Ori and his team will ensure you have the best experience and care when restoring your home or business!
Maureen Jones
Sep 23, 2023
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Ori and his team were amazing! They helped us after the flash flooding storm and provided top quality work and professionalism! He was very responsive and was at my house within an hour getting to work with his team. Thank you so much for your help with getting the water out of my house.
Clara Barnhart
Jan 05, 2023
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Our basement flooded on Christmas morning after our water heater sprung a leak and Lily's Restoration saved the day! They arrived the same day to begin their multi-step process of drying out the basement. They brought in lots of equipment-fans, monitors to track moisture levels, heaters-and they came every day to check them & rotate them until the basement was completely dry. I am grateful they were working on the holiday (most clean-up companies were not), and I would 100% call them again if we ever need similar services.
Jason Prouty Karen Jacobus
Jun 12, 2021
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All of the staff were efficient, easy to work with and professional. They constantly kept us updated on the progress of our claim. They also followed all COVID-19 protocols. It was a real pleasure to work with Ori, Jeremy, & Tyler! Service:Water damage-related cleanup & repair