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Business Details
50+ Years
experience
Open 24/7
always available
On Time Experts has been providing reliable plumbing and HVAC repair services since 1965. We ensure your systems are returned to optimal working order swiftly, regardless of the time or the nature of the problem.

We operate throughout Dallas, Frisco, McKinney, Plano, Allen, Lucas, Arlington, Carrollton, Keller, Fort Worth, Garland, Rockwall, and the greater Dallas-Fort Worth region. Our team remains on call around the clock, ready to deliver prompt, expert service on the day you call.
AC + Furnace Tune Up and Cleaning Air Condioning and Furnace Installations Air Conditioning and Furnace Repairs
Served areas
  • Dallas, TX, McKinney, TX, Garland, TX, Frisco, TX, Plano, TX, Lucas, TX, Allen, TX, Little Elm, TX, Carrolton, TX, The Colony, TX, Arlington, TX, Irving, TX, Grand Prairie, TX, Fort Worth, TX, Keller, TX, Southlake, TX, Saginaw, TX, Mansfield, TX, Euless, TX, Bedford, TX, Forney, TX
Details
  • Year established: 1965
  • Employees: 120
Highlights and features
  • Same Day Service Guaranteed
  • Free Second Opinion
  • Free Estimates
  • Free HEROs membership for all first responders, military and veterans
  • the ONLY company that does a full cleaning with their Tune-up
  • $59 AC + Furnace Tune up and cleaning (for first time customers)
Associations and certifications
  • A+ Rating on Better Business Bureau
  • Top 100 places to work - The Dallas Morning News
  • NATE Certified
  • 7000+ Google 5 Star reviews
Payment methods
  • Checks, Debit cards, Credit cards, Financing available
Services
AC + Furnace Tune Up and Cleaning
AC + Furnace Tune Up and Cleaning
Dirt and dust are the primary threats to your HVAC systems longevity. We are the only provider that removes all contaminants during each tune-up. Cleaning is the cornerstone of true preventative maintenance. This careful upkeep prevents unexpected failures, enhances system efficiency, and extends the life of your equipment.
Air Condioning and Furnace Installations
Air Condioning and Furnace Installations
Choosing a new AC and furnace installation should not disrupt your daily life. We pride ourselves on punctuality and prompt service, carefully removing your existing system. Our commitment to quality means your new HVAC system is installed with thorough care and will function dependably without delay.
Air Conditioning and Furnace Repairs
Air Conditioning and Furnace Repairs
In Texas, a working air conditioning system is a necessity. If your AC stops functioning, we are available 24/7 for quick repair service. We strive to complete repairs the same day you call. We also guarantee that you wont face another breakdown after we leave.
Indoor Air Quality
Indoor Air Quality
Our service focuses on improving indoor air quality through state-of-the-art air purifiers and dehumidifiers. We deliver customized solutions designed to remove contaminants and promote a cleaner, fresher atmosphere inside your home. Rely on our experienced technicians to assess your needs and implement effective air quality improvements.
Videos
Reviews (20)
Jeff White
May 03, 2025 Report
Dominique with on-time experts heating air and plumbing was an excellent service technician. He walked me through the entire precess, kept me informed and did a great job.
Kelly Cross
Apr 27, 2025 Report
George and Adrian were awesome. They did a through review of our AC concerns, provided several options, explained everything in detail and Brad was willing to work with our financial concerns. New AC unit will be installed tomorrow morning! Thanks for your patience with us!
Shawne Dore
Apr 27, 2025 Report
George was awesome! He fixed our A/C in 5 mins. Honest, professional and friendly! We can sleep comfortably tonight.
Monica Jones
Apr 23, 2025 Report
George from The On Time Experts HVAC was incredible! He arrived for an emergency service after midnight and still exceeded all expectations. Professional, knowledgeable, and kind he diagnosed the issue quickly and got everything running again with care and urgency. Its rare to find someone so dedicated and efficient, especially at that hour. Huge thanks to George and The On Time Experts team true lifesavers! 10/10 Recommend
Jacob Perry
Apr 23, 2025 Report
I made a service call late at night and the service tech Dominque arrived promptly and was knowledgeable. He stayed late into the night and early into the morning without complaint. He made the process very smooth and left no question about the service I was being provided. I couldnt have been more happy with the service and I highly recommend this company.
Marshall Scabet
Apr 13, 2025 Report
After having another company tell me my 2 year old water heater needed to be replaced, I decided to call On Time Experts. The entire process was top notch. They identified that it was a simple sensor that needed to be replaced. They charged me a fair price and completed the work the same day. From the time I called to the repair time was less than 3 hours! I highly recommend this company.
Lidya Claycomb
Apr 12, 2025 Report
George was great! Knowledgeable and he explain everything very well that makes it easy ifor us to make a decision. He gives amazing effort and takes the time to check carefully before giving a suggestion. You can trust him
Js Wong
Apr 09, 2025 Report
The OnTime Experts was referred by the home improvement show Texas Home Improvement. The tech was originally going to come out and service my AC and ensure it was ready for the summer heat. Dominic, the tech, kept me up to date with his progress with videos and pictures. Explained all the steps he was doing and how the tests were coming out. He discovered a small gas leak, which I'm grateful for.

Small gas leak that could spark into a fire. After Dominic was done with the inside, he proceeded to take apart, inspect, and test all the outside components on the condenser. He blew the leaves off, cleaned the coils, and tested the current. Then he cleaned up everything. Made me feel at ease with the open communication. I would recommend The On Time Experts to all my family and friends.
Leslie Snyder Macesich
Apr 01, 2025 Report
Weve used On Time Experts for many years and have always been happy with their work and customer service. Marco did a great job with our spring service check yesterday. He was thorough, respectful and did a nice job cleaning up our unit. He even vacuumed the floor under the ceiling access before he left!
Juan Bell Jr
Mar 31, 2025 Report
Had a great experience with On Time Experts. Dom was professional, knowledgeable, and took the time to explain what was going on with my system. He recommended a start kit after replacing my compressor, and it made total sense once he walked me through the numbers. I appreciated the honesty and the quick turnaround. Would definitely recommend!
Rhonda Edmonds
Mar 30, 2025 Report
Jon was incredible and probably the best technician we have ever had in our home. He excelled in everything and was very knowledgeable.
Mike H.
Mar 29, 2025 Report
Im really happy with me experience with On Time Experts! Dominic and Matthew were amazing, and I really appreciate the effort Dominic did to help me and my family with the situation we are in. Very friendly, understanding and great at explaining all the issues we had and what needed to be fixed and the options we had.

Efficient, thorough and great communication. Definitely recommend them!
John Browning
Mar 27, 2025 Report
Marco from On Time Experts came today for a Spring air conditioning and heating check. As usual, he did an outstanding job. No other company is as thorough as On Time Experts. They check every little thing, including disassembling the fan cage and housing for a thorough fan cleaning and taking apart the outdoor coil housing for a complete coil washing. Ask the other companies if they do all that.

They dont. On Time Experts is uniquely excellent in North Texas. They are truly on time and technicians like Marco are a pleasure to have in your home. Finally, On Time Experts never tries to se lol you a new system or maintenance you dont need. We are customers for life.
Lorenzo Davis
Mar 26, 2025 Report
My service technician came out earlier than expected he was very neat and well groomed not to mention he had the coolest smile he also had unlimited knowledge of product and operations he did a fabulous job cleaning the interior and exterior of the AC unit he immediately recognized a small problem that

couldve turned into a huge problem and made the adjustment at a very reasonable cost I must say we are very very pleased you made our holiday weekend stress free and safe . Thank you good people.

Mr. Lorenzo Davis and family
Shirley Melton
Mar 08, 2025 Report
C.J. did a great job for us, very efficient and up front about our problem and the charges. A very personable young man, great representative for on Time.
PotatoAim
Mar 04, 2025 Report
Bernie came out to do annual maintenance. He explained what exactly what he was there to do. He properly cleaned inside the blower housing and took the time to remove all the leaves from inside outdoor unit. I will ask for Bernie as my preferred tech every time.
Cindy Killingsworth
Mar 03, 2025 Report
Dominic was just at my home checking out and cleaning my entire HVAC. He did an outstanding job and was very thorough. I would highly recommend On Time Experts.
Mindy Vargas
Feb 19, 2025 Report
On Time came to my plumbing rescue with a dig out, plumbing rework and backfill in a timely and professional manner. Special thanks to CJ, Phil, Josh, and Kevin, and also to subcontractor Sergio's Excavation. Very well done, and I am delighted to have such an excellent result.
Kate Eckert
Feb 18, 2025 Report
CJ Tyler did a great job helping my grandma get her plumbing issue fixed all while treating her like family. They also have great price rates. Thank you for taking care of my grandma like she is yours!
Susan Jones
Feb 13, 2025 Report
George came to my house on time and looked at every inch of my unit. He cleaned all parts and explained everything he was doing. He even gave me recommendations that would prolong life of my compressor and other stuff. He was extremely professional and friendly. If I could have an assigned technician for future needs, please send George.