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BIONIC Emergency Services BIONIC Emergency Services
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Business Details
15 Years
experience
Emergency
services
Open 24/7
always available
Trusted Emergency Damage Restoration in Houston
BIONIC Emergency Services was founded in 2010 by Houston native Shane Dodson, who brings two decades of restoration industry experience to the company. Our team of IICRC-certified professionals specializes in water damage mitigation, fire damage remediation, mold removal, and property reconstruction across Houston and surrounding areas. With over a decade of local service, we combine advanced drying technology with insurance claim expertise to ensure comprehensive recovery. Our 24/7 emergency response team prioritizes rapid action to minimize damage progression while maintaining transparent communication throughout the restoration process.

Backed by contractor licenses #MRC 1663 and #RCO 1406, we serve residential and commercial clients with customized solutions for water, fire, storm, and mold-related emergencies. Our decade-long team members demonstrate exceptional dedication, with key personnel averaging 7+ years of service. We maintain strict adherence to industry standards while providing personalized support for every client navigating property damage crises.
Services
Water Damage Mitigation Fire Damage Remediation Mold Removal Storm Damage Restoration Insurance Claim Assistance
Served areas
  • Houston, Texas and entire Metro Area, Harris County, Fort Bend County, Montgomery County, Waller County, Chambers County, Brazoria County, Liberty County
Details
  • Year established: 2011
  • Employees: 30
Highlights and features
  • Locally Owned
  • Insured
  • Licensed
  • Immediate Response
  • IICRC Certified Firm
Associations and certifications
  • IICRC - Water & Fire Damage Certifications
  • Texas Department of Licensing and Regulations - Mold Remediation License
What people say
Prompt, professional service Thorough explanation of process Exceptional attention to detail Professional quality of work Reliable emergency response
Website
Services
Water Damage Mitigation
Emergency water removal and property stabilization services using industrial pumps and drying equipment. Our certified technicians perform moisture mapping with thermal imaging to identify hidden damage. We implement containment barriers and antimicrobial treatments to prevent mold growth while documenting all findings for insurance purposes. Services include structural drying, content cleaning, and complete restoration to pre-loss condition.
Fire Damage Remediation
Comprehensive fire damage restoration from initial board-up to final reconstruction. Our process includes soot removal with HEPA vacuums, thermal fogging for odor elimination, and structural repairs meeting building codes. We handle content cleaning, electronics restoration, and HVAC decontamination while coordinating directly with insurance adjusters throughout the claims process.
Mold Removal
Professional mold inspection, testing, and removal services following EPA guidelines. We use containment chambers and negative air machines to prevent spore spread while removing contaminated materials. Our remediation includes antimicrobial treatments, HEPA air filtration, and moisture control solutions to address root causes and prevent future growth in residential and commercial properties.
Storm Damage Restoration
24/7 response for hurricane, flood, and severe weather damage restoration. Services include emergency roof tarping, water extraction, structural drying, and rebuilding damaged exteriors. We document storm-specific damage patterns for insurance claims and implement moisture barriers to prevent secondary damage during Houston's humid recovery periods.
Insurance Claim Assistance
Specialized insurance documentation services using Xactimate software for accurate damage estimates. Our team provides photographic evidence, moisture readings, and repair timelines directly to adjusters. We facilitate inspections, explain policy coverage, and ensure proper compensation for complete restoration while maintaining transparent communication with policyholders.
People
Shane Dodson
Owner & General Manager
20-year restoration industry veteran and founder of BIONIC Emergency Services since 2010. Licensed Texas attorney specializing in property damage claims. Community-focused leader with expertise in emergency response systems and property restoration processes.
Tristan Rodriguez
Supervisor, Mitigation & Content Department
Experienced restoration supervisor known for meticulous attention to detail during water damage recovery. Directly oversees mitigation teams and coordinates with insurance providers to ensure documentation accuracy and client satisfaction.
Jerry Anderson
Supervisor, Mitigation & Content Department
Project management specialist with proven track record in coordinating large-scale restoration projects. Maintains constant client communication throughout the insurance claim and repair process to ensure transparency and timely completion.
Tony Saiz
Supervisor, Mitigation & Content Department
Former US Military service member applying disciplined approach to emergency response operations. Oversees mitigation teams with focus on safety protocols and efficient damage recovery procedures.
Joseph Nadasky
Estimating & Invoicing Director
Certified estimator with expertise in creating detailed damage assessment reports for insurance claims. Ensures all documentation meets industry standards while maintaining clear communication with adjusters and policyholders.
Questions
What immediate actions should homeowners take after water damage?
Ensure safety first, then immediately contact our 24/7 team for professional mitigation. Avoid using standard fans or vacuums that can spread contaminants.
How does fire damage restoration differ from general cleaning?
Our certified technicians use specialized HEPA filtration, thermal fogging, and structural drying equipment to completely eliminate smoke residues and restore safety.
Can mold grow without visible water damage?
Yes, mold can develop from hidden moisture in walls or HVAC systems. Our thermal imaging detects these issues even when no visible water intrusion exists.
How do you handle insurance claims documentation?
We create detailed reports with moisture readings, photographic evidence, and Xactimate estimates directly for adjusters, ensuring proper compensation for complete restoration.
What areas do you service?
We serve all Greater Houston areas including Northwest Houston, Katy, Sugar Land, Tomball, and surrounding communities with 30-60 minute emergency response times.
Are your technicians certified?
All team members hold IICRC certifications in water damage mitigation, fire restoration, and mold remediation with average tenure of 7+ years.
Reviews (20)
Alan Quach
Dec 29, 2023 Report
Andre was great to work with and helped us through this stressful time as it was our first time experiencing a water leak in our house. He answered questions and was responsive when we called him. Would definitely recommend Bionic and Andre as someone to work with.
Faustino Rodriguez
Nov 30, 2023 Report
Tristan, handle the job professionally, he also explained what was going on. We thank him for his work. Thanks Tristan.
Sarah Guo
Nov 17, 2023 Report
We had a bad year with pipes in our house, 2 overflows in three months. Fortunately Bionics was able to quickly remediate the water damage. Both Andre and Jerry did a great job identifying damaged areas and doing mold treatment. The second overflow leaked from the attic to bathroom on the second floor, and all the way to the pantry closet on the first floor. Jerry made sure to preserve the house fixtures as much as possible, which is much appreciated. Andre discovered a spot that wasn't drying up as fast, immediately figured out what the issue was and fixed it right away. He also left the equipment running for a few extra days to make sure affected areas are completely dry. We really appreciate the professional service. Highly recommend.
Wayne Keller
Jan 29, 2023 Report
They have pulled through for me on numerous occasions. Every time his crew is finished, homeowners and neighbors are always impressed with the professionalism and quality of work. Bionic is dependable and exactly the kind of company you would want to work for you. You won't be disappointed! Highly recommend!
Kimberly Morrell
Dec 30, 2022 Report
Bionic is simply quick, reliable, and budget-friendly. I had a leak in my roof, and they had it taken care of within a day. They cleaned all the issues the leak had caused and closed it completely so no more water came into my home. They are very professional and really know what they are doing. If you are looking for a fast reliable company to take care of water damage Bionic Emergency is the place to call!
Thagrintch
Oct 25, 2022 Report
Jordan came by today and was amazing. People can tell when someone tries to "sell" them and Jordan never did that with us. He was extremely honest, and when he didn't find anything, he honestly let us know we had nothing to worry about. I appreciate that as a customer. He even called on his way over to let us know his ETA. Bionic seems like a fantastic company with honest employees. Thank you, Jordan for your great honesty and customer service. Will definitely come back to you in the future.
Margot Rogers
Oct 10, 2022 Report
Very clean and courteous as well as very informative before the job is done to include cost. Their services are always very timely.
Sean Baker
Aug 22, 2022 Report
Bionic is the best and most efficient service in the market. From the first contact to the final invoice you will be pleased with the service and attention you will receive. The caring spirit from the receptionist to the owner is amazing. I highly recommend Bionic!
Karen Richert
Jul 17, 2022 Report
I am very satisfied with the service level we received from Bionic. They were prompt, professional, and explained what they were doing and what steps I should consider in a thorough and understandable way. All three technicians that visited our home were great, with Cody taking the lead. I strongly recommend them for any water damage assessment and cleanup needs you have.
Samuel Santos
Jul 02, 2022 Report
I have worked directly with the BIONIC Emergency Services team on many occasions. I get great responses from them. Thank you.
Jonathan Wakefield
Feb 04, 2021 Report
Bionic and specifically, Jerry Anderson, were amazing in the middle of our disaster. They arrived within hours of our flooding event, took change and preserved as much of the undamaged portion of our house as possible while remediating us back to dry. I went so far as to recommend them to our State Farm claims agent for future clients. Bionic has my every confidence.
Kechi Chukwurah
Jan 09, 2021 Report
I cannot say enough about the promptness of the service. They found the water with infrared equipment and sensors and were able to direct drying equipment towards the wet areas. They also left dehumidifiers to speed the process up. They came everyday to check on it. Just worth it to ensure that mold doesn't grow in the home. Service:Water damage-related cleanup & repair
Corie Joerling
Jul 23, 2020 Report
Worked with them after my house flooded and sustained water damage. Had to redo the whole place. They were very easy to work with, personable, responsive and flexible
Hugh Rose
Jan 03, 2020 Report
We ended up having a nasty leak in our home from a broken pipe. This caused a large area of our home to be flooded with water. The team at BIONIC provided us with an affordable rate on our water damage restoration project. We could not be happier with the results. Thank you so much!
Carmela Casipe
Dec 25, 2019 Report
Wow! Cody provided my family and I timely service, professionalism, and compassion. He set the tone for my entire emergency situation with his calm and friendly demeanor. From start to finish I am so impressed with Cody and Bionic Emergency Service. I would recommend them to anyone!
Irwinn Denny
Dec 10, 2019 Report
BIONIC were professional and respectful when it came to repairing our unit after it suffered water damage. Great overall experience and we were satisfied with the final outcome.
Christina Hill
Jul 17, 2019 Report
My husband and I just move to Texas from Iowa. We were unable to move down after closing due to my husband's work schedule. When we arrive the house had water damage to the entire front guest room. It even leaked outside into the garage and by there front walkway. We called Best Choice Plumbing and they recommended Bionic to us. We were told that water mitigation was recommended right away to reduce further damage to our home. Sheldon came to the house around 10 pm.

He worked into the hours of the morning while we stayed at a hotel. (He even recommended sending hotel invoice to insurance because they may cover it). He removed the flooring and drywall that was affected. It took 3 days of having dryers and dehumidifiers to get it dried up to an acceptable humidity level. I hope to never have another water emergency like this but if we do, we will definitely use Bionic.
Aldo Jessop
Jul 05, 2019 Report
Very honest assessment. Even at the expense of getting immediate business. Would absolutely recommend.
Melissa Rascon
Aug 23, 2018 Report
This company truly cares about its people and the community. They take their job seriously, and are responsive and passionate about getting the job done and done right. Having a pipe burst in your home is probably one of the worst feelings next to watching your house flood from a storm. And this company came to our rescue. This not only restored our home but our emotional breakdown from a bad experience. As if that wasn't good enough this company also gives back to the community in various capacities. We would definitely recommend them to anyone with a water leak or fire damage to their home.
Greg Edmonds
Jan 31, 2018 Report
Company had an extremely rapid response and took immediate action to evaluate the damage from the attic AC leak. They removed the wet insulation, and started drying the Sheetrock. Georgio was very professional and knowledgeable as well as fast in his work. Extremely accomadating and reassuring in this time of "stress" inour home which gave us comfort that the job was "in good hands". The follow up has been good to date and the moisture is almost dry after 2 days of fans and dehumidification. I highly recommend the company and especially Georgio to manage the work.