Business Details
Custom Glass Solutions in Whitinsville, MA
Pioneer Glass has been transforming residential and commercial spaces with premium glass solutions since 1957. As a fourth-generation family-owned business, we specialize in custom shower enclosures, mirrors, safety glass, and window restoration, combining craftsmanship with personalized service. Our team prioritizes quality materials and precision installation, serving clients across Massachusetts, Connecticut, and Rhode Island. With an A+ BBB rating and 5-star Google reviews, we emphasize transparency, competitive pricing, and community-focused values. Our locally owned operation ensures hands-on expertise and prompt response times for every project.
Services
Shower Enclosures
Custom Mirrors
Safety Glass
Window Repair
Commercial Storefronts
Highlights and features
- Safety Glass
- Fogged Window Repair
- Wavy, Restoration, Antique, Window Glass
- Glass Shower Enclosures and Doors
- Custom Mirrors
- Screen Repair: Doors and Windows
- Exterior Door Glass Replacement
- Commercial Storefront Glass
- Kitchen and Cabinet Glass
- Window and Glass Repair and Replacement
- Storm Windows Installation, Repair & Replacement
- Custom Tabletop Glass & Counter Glass
Associations and certifications
- A+ Rating From The BBB
What people say
5-star Google rating
Competitive pricing
Prompt responses
Professional installation
Personalized attention
Services
Shower Enclosures
Custom glass shower enclosures enhance bathroom aesthetics and functionality. We offer frameless designs, sliding doors, and privacy glass options. Our installations combine durability with modern style for residential and commercial clients.
Custom Mirrors
Tailored mirrors for bathrooms, gyms, and living spaces. Options include beveled edges, floor-to-ceiling installations, and antique finishes. Our team ensures precise measurements and professional mounting for every project.
Safety Glass
Durable safety glass solutions for windows, doors, and commercial spaces. We supply tempered, laminated, and polycarbonate options to meet building codes and enhance security for homes and businesses.
Window Repair
Repair and replacement of broken or fogged window panes. Services include double/triple-glazed units, storm windows, and historic wavy glass restoration. We prioritize energy efficiency and structural integrity in all repairs.
Commercial Storefronts
Comprehensive glass services for storefronts, including installation, repair, and tinted glass options. Our solutions focus on security, sustainability, and visual appeal for retail and office spaces.
People
Nancy Brunell
Owner
Fourth-generation business leader with over 20 years in glass solutions. Nancy oversees operations and strategic growth at Pioneer Glass, emphasizing customer satisfaction and community values.
Dave Brunell
General Manager
Manages daily operations and client relations. Dave brings extensive experience in commercial glass projects and ensures seamless service delivery for residential and business clients.
Jake Barr
Service Manager
Coordinates repair and installation teams. Jake specializes in customer service and project management, ensuring timely execution of custom glass solutions for diverse client needs.
Evan Brunell
Web Manager
Handles digital operations and online customer engagement. Evan focuses on maintaining the company's web presence and streamlining client communication through technology.
David
Technician
Experienced installer with expertise in precision glass fitting. David ensures high-quality craftsmanship for shower enclosures, mirrors, and commercial glass projects across service areas.
Questions
What services does Pioneer Glass offer?
We specialize in custom shower enclosures, mirrors, safety glass, window repairs, and commercial storefront solutions. Our services cover residential and business clients across New England.
Do you provide services outside Massachusetts?
Yes, we serve Connecticut and Rhode Island counties. Many products can be shipped nationwide, with direct installation available in our service area.
How quickly can you complete a glass repair?
Most repairs are completed within 1-3 business days. Emergency services aren't offered, but we prioritize urgent requests during regular operating hours.
Are your glass products energy efficient?
Yes, we offer insulated glass units and low-E coatings to improve thermal efficiency. Our window solutions help reduce energy costs for homes and businesses.
Is Pioneer Glass locally owned?
Yes, we're a fourth-generation family business based in Whitinsville, MA. Our local ownership ensures personalized service and community investment.
Do you offer commercial glass solutions?
Yes, we provide storefront installations, transaction windows, and security glass for businesses. Our commercial services focus on durability, safety, and aesthetic appeal.
Videos
Reviews (16)
Alan Blume
Nov 03, 2023
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We wanted to replace our older glass shower door and received three quotes from local suppliers. Pioneer Glass was prompt, patient and professional. They provided a schematic of how the door would look, an easy to understand and competitively priced project proposal, with several options we were considering, including 1/2" glass. We decided to move forward with Pioneer, they estimated it would take approximately three weeks to order our custom door.
Just under three weeks later, our door arrived and was installed a few days later. There were no issues, the measurements were correct, door looked great and worked perfectly. And the 1/2" glass gives the shower a high-end look and feel. We'd be delighted to work with them again.
Just under three weeks later, our door arrived and was installed a few days later. There were no issues, the measurements were correct, door looked great and worked perfectly. And the 1/2" glass gives the shower a high-end look and feel. We'd be delighted to work with them again.
Rachel Lougee
Oct 02, 2023
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It was great experience working with them for our shower door. The new sliding door makes our bathroom look very clean and modern. Our family are very happy with the work. Thank you for the great job.
Brian Steiger
Aug 19, 2023
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They went above and beyond. I drove all the way from Long Island. They had cabinet glass in stock. P3 wavy glass. Cut and fit in one hour. Great experience!
Cindy B.
Dec 06, 2022
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I needed new screens immediately and was very happy to hear they had cat proof screens. The service was fast and the two gentlemen who removed and replaced the screens were very polite and efficient. We have a very old house and the job was not easy one. My cats thank you as well.
James Scoarappa
Jan 30, 2022
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Dave and Patrick were very professional and very knowledgeable. They replaced one glass panel in a sliding glass door and one whole section of another sliding door. The section replacement was very difficult but they figured it out and did a great job. They were very neat and left the area cleaner than it was. Also wanted to mention Bill who took accurate measurements and Jake who was very helpful. Jake's help with my insurance company and setting up the job was great and well appreciated. Thanks again for a great job experience. Very well recommended. Jim Sciarappa
Amanda Morrison-Mejia
Jan 03, 2022
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Truly wish I could give an EXTRA STAR to this fabulous team. Right from the onset, the Pioneer Glass team where super helpful, extremely professional and meticulous in the installation of our glass shower doors. Highly recommend anyone looking to renovate/install their shower doors - you have to give PIONEER GLASS a call! Job Well Done!
Smayotte
Nov 01, 2021
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Excellent work on our exterior windows, which have been in bad need of updating for quite some time. The gentlemen at Pioneer Glass were personable, cleaned up after themselves, and did an amazing job - the building has never looked better! Highly, highly recommended!
Mary Morsesubeckessi
Aug 29, 2021
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Needed to replace four foggy slider door windows on the front of the house.terrific customer service, fast product shipping, reasonable cost @ a fraction of the "all slider units" replacement costs.quick and efficient from start to finish. Neat, cleaned up work area, took away old glass. We can see out again. Thank you.
Alison Dolan
Jan 14, 2021
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I will always go to Pioneer with any glass or mirror needs! I just brought in my favorite vintage mirror that broke and they took all the broken bits, nicely removed the back and little wooden stoppers and cut a BEAUTIFUL new mirror with arched corners. It fits perfectly and was given back to me in mint condition. Pricing is also amazing! High end mirrors, nevermind custom cut, are expensive and Pioneer is affordable for the incredible job they do. Thank you thank you!
Greg Hunter
Dec 09, 2020
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Dave and crew do a great job, extremely well-versed in older glass, fantastic turnaround time and reasonable pricing. would recommend without reservation.
Brenda Horan
Sep 17, 2020
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Amazing work. Professional, knowledgeable, and looks amazing! Efficient from quote to completion. Definitely will contact Pioneer for future projects.
Godbless America
Oct 05, 2016
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Pioneer did a small job for me replacing broken glass in an old coffee table at reasonable price with an estimate upfront. Happy with end result. Will use them again when I replace glass in a sliding door.
Cade Clark
Jan 13, 2016
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Service is the best, Dave knows his stuff when it comes to windshields I own a jeep and have had to replace the windshield twice now. Just walk in and Dave knows right away just by the look on my face and places the order and handles all the paper work. Hands down the best place in black stone valley
Art Talbot
Mar 05, 2015
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I use my truck for my business and timing is very important to me and the business. I called Pioneer Glass for my cracked windshield and they fixed it in exactly the time frame they said they would. Looks great too!
Linda Wood
Feb 02, 2015
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I've gotten all my glass over the years, from desk tops, to all my table tops, for most of my furniture. Jake helped me today. He was very helpful with all the questions I had. When Jake called me at the end of the day to say that my desk top glass was ready. Wow, I never expected same day service. That really made my day! For glass, you can't beat Pioneer. p.s. Ask for Jake. He's the best!
Mark H.
Nov 02, 2014
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I needed a mirror for a bathroom. Placed the order on Saturday, Pioneer said it would be ready Monday. He called me about an hour later, saying it was ready! Very quick service and it was cut to my exact specifications.