Business Details
Welcome to Reliable Heating and Cooling, your trusted HVAC service provider located in Indian Trail and serving the immediately surrounding neighborhoods, such as Monroe, Matthews, Mint Hill, Stallings, Wesley Chapel, Weddington and the Charlotte metro area. As a locally owned and operated, minority-owned, and veteran-owned company, we take pride in delivering exceptional heating, ventilation, and air conditioning solutions to our valued customers.
We understand the importance of a comfortable and healthy indoor environment, especially in the ever-changing climate of North Carolina. With 15 years of experience, our highly skilled technicians are dedicated to HVAC services for repair and installation for Heat Pumps, AC, and Furnaces.
We understand the importance of a comfortable and healthy indoor environment, especially in the ever-changing climate of North Carolina. With 15 years of experience, our highly skilled technicians are dedicated to HVAC services for repair and installation for Heat Pumps, AC, and Furnaces.
Services
Furnace Repair
Our skilled technicians specialize in furnace repairs and maintenance, guaranteeing swift and precise diagnosis of your heating issues. We meticulously inspect your entire system to leave no stone unturned, followed by a detailed explanation of the problem and a written estimate for required repairs. At Reliable Heating and Cooling, customer satisfaction is paramount. Expect punctual service, unwavering professionalism, and assurance with every project we handle.
Furnace Installation and Replacement
At Reliable Heating and Cooling, our top-notch team leads the way in new furnace installations across Southeast Charlotte and neighboring communities. Whether you're constructing a fresh abode or upgrading an older dwelling, the selection of your equipment is crucial. Count on us to guide you through the installation journey and pick out the optimal gear tailored to your requirements. Plus, we provide complimentary estimates for all new furnace installations.
Heat Pump Experts
Reliable Heating and Cooling, a certified heat pump contractor, provides premium services encompassing installations, replacements, repairs, and maintenance for heat pumps. Reduce your energy expenses considerably by exploring our comprehensive offerings tailored to meet both residential and commercial needs.
Air Conditioning Repair
We understand the frustration when air conditioners malfunction unexpectedly, which is why we're dedicated to providing timely assistance! Our winning combination of speed, expertise, and a deep respect for your home distinguishes us from the rest. We stand behind our work with a guarantee, prioritize your time, and handle your home and A/C system with the highest level of care.
Air Conditioner Installation
We expertly install dependable and energy-efficient AC units in strict accordance with manufacturer guidelines and our stringent quality benchmarks. Guiding you through the selection process, we ensure the perfect match for your requirements and budget, followed by precise sizing tailored to your home's specifications. Our team of highly trained technicians carries out the professional installation of your AC unit, meticulously calibrating it to deliver optimal comfort and maximize energy efficiency.
Reviews (20)
Nick Zilkoski
Apr 13, 2024
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They were awesome. They came directly on time, and kept me in the loop the whole time. They fixed my issue quickly and both techs explained everything well. They even took the time to show my kids what they were doing. I really recommend Reliable.
Michele Rafkin
Feb 12, 2024
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Working with Reliable has been a pleasure from the beginning. Nick is extremely knowledgeable, professional and very helpful and his workers are his "extensions" in the field. I would recommend Reliable for any of your hvac needs without hesitation!
Krystal Osborne
Feb 02, 2024
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I had a great experience with Reliable Heating and Cooling. They were very professional and made sure I had a clear understanding of the issue.
J. Crawford
Feb 01, 2024
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Reliable Heating and Cooling responded quickly, arrived on time and were thorough with their review of our equipment. They came recommended and lived up to the recommendation.
Sabrina Moss
Jan 16, 2024
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Really enjoyed the service I received from Reliable Heating and Cooling, very professional and reliable just like the name says.
Joe Matthews
Jan 09, 2024
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On time. Professional. Polite. Fixed the furnace within 20 minutes. Great to have this kind of service especially with the very low temperatures on the way. Thanks Mike and Lindsey!
Amber Moss
Dec 31, 2023
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I recently had a fantastic experience with this company! Their service was exceptional, they showed up on time and were extremely professional. But what really stood out to me was how friendly and approachable they were not to mention how reasonably priced everything was. I highly recommend them for all your heating and cooling needs!
Susan OShields
Dec 30, 2023
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From responding to me promptly after assigned by my warranty company, to Michael and his apprentice's professionalism, knowledge of their craft, and friendliness, this was a perfect service call. I will definitely refer this company and use them again if needed. Thank you so much! A .
Chris Swanson
Dec 23, 2023
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We use Reliable for our routine maintenance and have been very pleased. W also just had our first repair and they were out to our house same-day, had to order the part, and were back installing it 2 days later. Quite happy with the service we continue to receive!
Angel Pablos
Dec 14, 2023
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Truly, I'd wholeheartedly recommend this company for your Heating and Cooling needs. They're a team of professionals committed to delivering top-notch service and honesty. The technician who came by was extremely professional and truly knowledgeable about their job. They gave me a lot of confidence in their expertise, and I appreciated that they didn't try to overcharge or suggest unnecessary services.
Maria Tirado
Dec 03, 2023
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Our heat went out and they came right away to repair our furnace! Great service at a fair price if you need any HVAC work done in Charlotte.
Aaron Davis
Nov 25, 2023
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We're staying at an AirBnb in Charlotte and with our luck the Ac went out. I'm so impressed with the crew that came out to service. They were so quick to respond and fixed the problem. I made sure to get their info for our property as well, they seemed so knowledgeable and efficient and reasonably priced!
Spoonage
Nov 22, 2023
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Reliable heating and cooling was very prompt in their response, and the customer service was amazing. If you have any HVAC issues, give these guys a call.
Eric Grein
Nov 08, 2023
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This is a phenomenal company. Reliable Heating and Cooling came out to my house this fall and serviced my HVAC system. They were extremely helpful and answered all my questions. They also outlined a plan going forward around how to take care of my system. I am very thankful for their service and expertise and were very well priced. I will definitely go back to them in the future.
Debbie Llavona
Nov 06, 2023
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Could not recommend these guys enough. With temps dropping, my heater was not keeping up and with my elderly parents here, I was worried what the winter would bring. Michael came out right away and was able to get it fixed up and working. I also got a maintenance package to make sure we're covered for the coming months. If your heater is giving you trouble in the Charlotte area, I highly recommend them.
Kaitlyn Mendez
Sep 01, 2023
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I had a fantastic experience with Reliable Heating and Cooling! Their HVAC contractors were professional, knowledgeable, and punctual. They efficiently installed a new AC system in my home, and it has been working flawlessly ever since. I greatly appreciate their attention to detail and commitment to quality service. I highly recommend Reliable Heating and Cooling for all your heating and cooling needs. They truly live up to their name!
Zach Stein
Mar 17, 2021
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Jeff and the team were great. While the home warranty company (HWA) took forever, RMS was always responsive and quick to come out as soon as they could. We replaced an entire unit, and they were able to work with us to ensure no contact during this pandemic.
Sarah Schnell
Sep 19, 2020
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Reliable Mechanical Services is one of the, if not the best, contractor we've worked with. They are responsive, honest, hard working, knowledgeable and make every effort to help the homeowner when possible. Easily recommend to anyone I know.
Adam Elk
Mar 30, 2019
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I had a pleasant experience with Reliable Mechanical and their technician Jason on multiple occasions from a simple charge up to needing my condenser unit replaced. They did a great job and wired in my C wire for my new thermostats also! I couldn't be more pleased with their service!
Jim Ravencraft
Jan 27, 2019
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We just moved into our home 2 months ago. Two weeks ago we turned the A.C. on and got nothing. We have a home warranty on the home and put a claim in the day it went out. It was given to a different company and we didn't hear a thing from them in over a week. My wife called and put another claim in and within 2 hours RMS was texting me with and appointment that same day. They diagnosed the issue and by the end of the day, the parts were ordered.
As soon as the parts came in and the warranty company approved everything, they were right there again emailing to set the appointment. The appointment was set for tomorrow and my wife asked if there were any cancellations to please let us know cause we have been without A.C. for 2 weeks. She explained to them that it was our upstairs unit and we have a baby. They fit us into there schedule to come install the new unit today.
Every single person we have dealt with in this company has been top notch! Jay was on point with getting here to diagnose the issue and Jeff was incredible during the install (I will not hold it against him that he is a Patriots fan, lol). Mark and Bill were also here during the install and did a great job! I cannot thank this company enough for squeezing us in and making sure we were taken care of! Class act company right here!
As soon as the parts came in and the warranty company approved everything, they were right there again emailing to set the appointment. The appointment was set for tomorrow and my wife asked if there were any cancellations to please let us know cause we have been without A.C. for 2 weeks. She explained to them that it was our upstairs unit and we have a baby. They fit us into there schedule to come install the new unit today.
Every single person we have dealt with in this company has been top notch! Jay was on point with getting here to diagnose the issue and Jeff was incredible during the install (I will not hold it against him that he is a Patriots fan, lol). Mark and Bill were also here during the install and did a great job! I cannot thank this company enough for squeezing us in and making sure we were taken care of! Class act company right here!