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AAA City Plumbing AAA City Plumbing
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Business Details
32 Years
experience
Emergency
services
Trusted Charlotte Plumbing Services Since 1994
With over 30 years of dedicated service, we are your trusted local plumbing experts serving Charlotte, Rock Hill, and surrounding areas. Our licensed, bonded, and insured team specializes in comprehensive plumbing solutions for both residential and commercial properties. Since 1994, we've maintained a commitment to excellence through rigorous technician training, proactive maintenance programs, and 24/7 emergency response capabilities. Our hand-picked professionals utilize state-of-the-art equipment for services ranging from hydro jetting to water heater repairs.

Recognized with an A+ BBB rating and Angi's Super Service Award, we combine industry-leading expertise with personalized service. Our preventive maintenance approach helps clients avoid costly emergencies while ensuring long-term system efficiency. Customer satisfaction remains our priority through transparent communication and guaranteed workmanship.
Services
Emergency Plumbing Drain Cleaning Water Heater Repair Hydro Jetting Leak Detection Septic Services Toilet Repair Whole House Repipe Sump Pump Services Commercial Plumbing
Served areas
  • Charlotte, NC
  • Rock Hill, NC
Details
  • Year established: 1994
Highlights and features
  • 30+ years of combined experience in Charlotte and Rock Hill markets
  • Licensed, bonded, and insured plumbing professionals
  • 24/7 emergency response with same-day service availability
  • Proven preventive maintenance programs reduce emergency risks
  • BBB A+ rated with verified customer satisfaction guarantees
Associations and certifications
  • Better Business Bureau
  • Angi's Super Service Award
What people say
Excellent Service Knowledgeable Technicians Prompt Response Professional Team Reliable Repairs
Website
Services
Emergency Plumbing Services
Our certified technicians provide immediate response for urgent plumbing issues including burst pipes, severe leaks, and complete drain blockages. With rapid deployment from our Charlotte and Rock Hill locations, we minimize property damage through swift diagnosis and repair. Emergency services include water shut-off, temporary fixes, and complete system restoration for both residential and commercial clients.
Drain Cleaning
Specializing in advanced hydro jetting technology, we clear stubborn clogs and buildup in residential and commercial drainage systems. Our high-pressure cleaning removes grease, mineral deposits, and tree root intrusions from 1.5" to 8" diameter pipes. This environmentally friendly solution provides longer-lasting results compared to traditional snake methods while maintaining pipe integrity through pre-cleaning camera inspections.
Water Heater Repair
We service all water heater types including traditional tank models and tankless systems. Our diagnostics identify issues with heating elements, thermostats, and pressure valves. Repair services cover leak sealing, sediment removal, and efficiency optimization. We also offer replacement installations with energy-efficient models that reduce operating costs by up to 30% for both residential and commercial properties.
Leak Detection
Using electronic sound detection and thermal imaging, we pinpoint hidden leaks in walls, under slabs, and in hard-to-reach areas. Our non-invasive methods identify slab leaks, pipe fractures, and fixture malfunctions without unnecessary demolition. The process includes water pressure testing and moisture mapping to determine exact leak locations for targeted repairs that prevent structural damage.
Whole House Repiping
We specialize in complete plumbing system replacements for homes with aging or damaged pipes. Our repiping service addresses corrosion, pinhole leaks, and low water pressure issues using PEX or copper piping materials. The process includes wall access minimization, system pressure testing, and water quality optimization for improved flow and longevity across entire residential properties.
Questions
Do you offer 24/7 emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services for urgent issues like burst pipes, severe leaks, and complete drain blockages.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, and Discover for all plumbing services and repairs.
Are your plumbers licensed and insured?
All our technicians are fully licensed, bonded, and insured with extensive training and background checks.
Do you service both residential and commercial properties?
Yes, we offer comprehensive plumbing solutions for both residential homes and commercial businesses.
Can you help with preventive plumbing maintenance?
We provide scheduled maintenance programs including inspections, drain cleaning, and system evaluations to prevent emergencies.
Do you offer financing options?
Yes, we partner with Synchrony to provide flexible financing options for plumbing repairs and replacements.
Reviews (20)
Denise Arnold
Apr 23, 2024 Report
Showed up on time! Kept me informed about what he was doing! Eric is very efficient! Would definitely recommend him and AAA City Plumbing!
Samantha Warren
Apr 23, 2024 Report
Everyone was so helpful with my issue! Called and the same day someone was out here and solved the problem! Brian, Ryan, Jaime and Cindy were a pleasure to work with I have them in my phone if I ever need a plumber again. Thanks, Samantha
Carl Engel
Apr 21, 2024 Report
I recently had a leak in my master bath shower head. I called AAA City Plumbing and Cindy set me up with an appointment. She was very nice and helpful in doing this. Frankie and Zachary came and repaired the leak. They were very professional in making the repair. I would highly recommend them for all plumbing repairs. I found them to be very experienced. Cindy was very helpful in letting me know when the guys were coming by contacting me by phone. She was very professional about this. If you have a plumbing issue contact AAA City Plumbing. They can get the job done.
Runnerd D.
Apr 20, 2024 Report
I had a small gas leak in my crawlspace. They were quick to respond and did good work, however the price was really, really high. Update: After talking to the general manager, it seems I was accidently overcharged, and they refunded me that overcharge. With that said the work was great and timely and thus I can definitely recommend AAA for your plumbing needs.
Kathy Nicholson
Apr 18, 2024 Report
Excellent service. Extremely fair pricing. Professional and very informative as well. I highly recommend AAA City Plumbing.
Janine Bottiglio
Apr 17, 2024 Report
Frankie & Ian did an awesome job for us today. Communication was great and they walked me through every step of the repair and what they needed to do. Great service and would highly recommend AAA City Plumbing! 4/15/2024 Frankie and Zachary visited again today to replace our leaky disposer. Quick, efficient and great service. Can highly recommend AAA City Plumbing!
Priscilla M.
Apr 04, 2024 Report
I called AAA City Plumbing for a linking sink. Eric cam out to my home and check the link under the sink and he told me that the garbage disposal need to be replace. Eric did a wonderful job replacing the disposal. I would recommend AAACity Plumbing to Family and Friends.
Valerie Hunter
Apr 04, 2024 Report
Called with last minute emergency need to have septic tank pumped, all staff were extremely friendly, knowledgeable, and worked with me to fit me in within 24hrs. Very professional, received prompt communications including a picture of the technician coming to my home. Ended up getting services same day. Will definitely contact them with future service needs. Very happy!
L. Jackson
Mar 27, 2024 Report
Another great experience. Cindy was fantastic getting us set up and Brian Cope and Nate were fast but thorough and respectful of our home. We will likely need some major work in the near future and we plan on calling again. The staff is always friendly and helpful.
Kisha Kisha
Mar 11, 2024 Report
AAA city plumbing is a very professional and honest company. I have been doing business with them for years and they always do a stand up job. Ian came out to my house last week and pumped my tank, but something else happened and it filled up again, I was really upset, but I spoke to GM Shane and he really looked out for me at a affordable price. Ian and Perry the service technicians came back out on yesterday and went above and beyond with their work helping to fix the problem.

I pray that it truly fixed it and the things that they did will help prevent the same issues from happening again. Thanks Shane, Ian, Perry and for a job well done. I would like to thank Cindy and the office staff for being prompt and professional whenever I called into the office.
Bryan Maman
Mar 06, 2024 Report
Very pleased. I called just the other day and had a great time talking to Cindy. Outstanding customer service and great attitudes. I will be using AAA City Plumbing in the future.
Marlena Hannah
Feb 26, 2024 Report
Cindy was very friendly! She made my appointment quickly and the price was very reasonable. Franklin came out last night and unclogged the problem we were having. He showed me the problem and explained what he was doing. I would definitely recommend AAA City Plumbing to anyone who has plumbing or septic needs!
Lauren Boone
Feb 23, 2024 Report
Eric did a wonderful job. He explained the issues, what would be needed to fix them, and next steps to avoid future problems. Thank you for your help!
Whitley Allsopp
Feb 15, 2024 Report
Jamie is the best receptionist to get assistance from! She was the sweetest thing, helpful, and resourceful! We need more receptionists like her in businesses.
Miguel H.
Feb 14, 2024 Report
At first service wasn't great because never got call back from office till end of day but Chris V came out and was very friendly and efficient great work no extra cost will definitely use again as long as Chris is the person coming out thanks
Sharon Preslar
Feb 10, 2024 Report
I called and spoke to Jaime who was very friendly and I felt comfortable talking to her. She answered my questions completely, and she set me up an appointment tomorrow to have my septic pumped. Very nice lady. I also had a clogged drain from my kitchen sink. Mike D. Came the following day and worked for hours never giving up on my older pipes. I'm very impressed by this company and their ability to solve issues that seemed impossible to fix. Mike was very friendly and professional. He did an awesome job cleaning up afterwards. Thank you THANK YOU!
Piccolo Consignments
Feb 04, 2024 Report
Yesterday I called AAA City Plumbing and they were super nice and accommodating to My schedule. Eric came the next morning rebuilding my toilet. Very knowledgeable and professional! They are now my "plumber go to".
Tyler Ayres
Dec 10, 2023 Report
I had a great experience on the phone with Jamie who helped get a technician out same day, she did a wonderful job while we had a very urgent need at home! Chris who came out to our home was respectful and answer all of my questions while working on our problem. Chris made sure to explain everything he was doing, he also made sure to let me know if certain things I wanted done would be outside of the scope of the price, which helped avoid surprise billing that so much of us hate. Grade A company, would recommend. Reasonably priced.
Carolyn Moran
Nov 27, 2023 Report
Great experience with AAA City Plumbing. Highly recommend! Arrived when they were supposed to, completed the job in a timely manner, and left no mess behind. Most importantly, our pipes are clear with no further issues.
Rebecca Martin
Nov 22, 2023 Report
Shannon and his helper were professional. I have some friends who are looking for plumber so I'll be sure that I recommend AAA city plumbing. so thankful for all the work that was done today that gives me peace of mind. thank you again.