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Business Details
18 Years
experience
Specialized Medical Marketing Solutions
Firm Media is a specialized digital marketing agency dedicated to serving medical practices. Founded in 2008, we combine creative design with data-driven strategies to help healthcare providers increase patient acquisition and grow their practices. Our team of credentialed experts has decades of combined experience in medical marketing, with a focus on plastic surgery, oral surgery, dental, dermatology, and med spa specialties. We pioneered the OmniBlend Advertising methodology, integrating traditional and digital marketing for comprehensive solutions.

Recognized as Agency of the Year by the American Advertising Federation, we maintain Google Partner certification and have won multiple industry awards for website design and campaign effectiveness. Our commitment to transparency ensures clients understand exactly how their marketing dollars generate measurable ROI. Through our sister organization Project Boon, we also support community outreach initiatives, reflecting our values of service and social responsibility.
Services
SEO Services PPC Advertising Website Design Social Media Management Email Marketing Brand Development Reputation Management Analytics Tracking Media Development Consulting Services
Details
  • Year established: 2008
Highlights and features
  • 15+ years of medical marketing expertise
  • Data-driven strategies with measurable ROI
  • 2.7-hour average support resolution time
  • Award-winning website design capabilities
  • Market exclusivity for medical clients
Associations and certifications
  • Google Partner
  • American Advertising Federation
What people say
Award-winning websites Data-driven solutions Quick support response Measurable ROI Medical marketing experts
Services
SEO Services
Our SEO strategies improve search rankings for medical practices through keyword research, content development, and technical optimization. We focus on local SEO to help healthcare providers appear in Google's map pack and organic results. With quarterly strategy reviews and competitor analysis, we ensure sustained growth in patient acquisition through improved online visibility.
PPC Advertising
We create targeted pay-per-click campaigns that deliver immediate results for medical practices. Our approach includes keyword bidding optimization, campaign awareness planning, and conversion tracking. By analyzing seasonal procedure trends and competitor strategies, we maximize ROI while maintaining strict cost-per-acquisition controls for our healthcare clients.
Website Design
We specialize in custom medical website design that combines HIPAA compliance with conversion-focused layouts. Our sites feature mobile responsiveness, fast loading speeds, and accessibility compliance. We offer both fully custom solutions and our accelerated MediSites platform for practices needing rapid online presence establishment with semi-custom templates.
Social Media Management
Our social media strategies build trust and patient engagement through consistent, professional content across platforms. We create educational content that positions medical practices as industry experts while implementing targeted advertising campaigns. Our approach integrates with overall digital marketing efforts to maintain brand consistency and maximize patient interaction.
OmniBlend Advertising
This proprietary methodology combines traditional and digital marketing channels for comprehensive reach. It includes TV streaming ads, direct mail, billboards, and digital campaigns working in coordination. The approach ensures consistent messaging across multiple platforms while maintaining detailed performance tracking to optimize marketing effectiveness for medical practices.
People
Chris Suchnek
Chief Strategy Officer & Co-Founder
With over 15 years in medical marketing, Chris established Firm Media to provide specialized digital solutions for healthcare providers. His leadership focuses on combining industry expertise with innovative technology to deliver measurable results for medical practices nationwide.
Jaycie Kim
Creative Director
Leading our design team, Jaycie brings extensive experience in healthcare branding and web design. She specializes in creating visually compelling, HIPAA-compliant websites that convert visitors into patients while maintaining strict medical industry standards.
Vincent Frankini
SEO Manager
Vincent oversees our search engine optimization strategies with a focus on medical marketing. His expertise in keyword research and technical SEO has helped numerous healthcare providers achieve top Google rankings and significant increases in organic traffic.
Questions
What medical specialties do you work with?
We specialize in plastic surgery, oral surgery, dental, dermatology, and med spa marketing. Our team has extensive experience with these medical specialties and understands their unique marketing challenges.
How do you measure marketing success?
We track key metrics like organic traffic growth, conversion rates, and patient acquisition costs. Our quarterly reviews provide detailed analytics showing how campaigns directly impact your practice's growth and ROI.
Can you help new medical practices?
Yes, we specialize in launching new practices through our OmniBlend Advertising approach. This combines immediate visibility tactics with long-term brand building strategies to help new medical practices establish themselves quickly in competitive markets.
What sets you apart from other agencies?
Our exclusive focus on medical marketing, proprietary OmniBlend methodology, and proven track record with healthcare providers differentiate us. We combine creative excellence with data-driven strategies specifically tailored for the medical industry.
Do you offer website redesign services?
Yes, we offer both custom website design and our accelerated MediSites solution. Our medical-focused designs prioritize HIPAA compliance, conversion optimization, and mobile responsiveness to ensure your website effectively grows your practice.
Videos
Reviews (9)
Valerie Watt
Jan 16, 2023 Report
They had us at hello. Firm media is far beyond a website company, they truly are an "extension of our practice". With our focus being 100% on patient care, we have very little time and very little expertise for website and analytics of the practice. Working with Firm media has allowed us to do exactly that, focus on patients while they take care of our digital marketing. Thank you Firm Media for your partnership and dedication.
Nima Shemirani Md
May 09, 2021 Report
I have been with Firm Media for almost 2 years and could not be any happier. First of all, they helped me build my 5th website and it was the easiest experience by far. Websites are very difficult and time consuming to build, they did a lot of the leg work so I could focus on my practice. Their team is excellent and extremely responsive (as in a few minutes). They recommend great ideas and we have collaborative phone calls and meetings to improve rankings.

Our organic traffic has increased over 200% with white hat SEO, slowly but surely. Being in Beverly Hills, it is extremely competitive so they have been amazing at SEO. I also like the fact that they do not cannibalize the market and take on lots of clients in the same area. It already seemed odd to me when SEO companies do that. You won't be disappointed with Firm Media, they are the BEST!
Wade Banner
Feb 22, 2021 Report
I've been working with Firm Media for about 5 years now with my dental practice. I did exclusively house-calls, so its unique and requires a different method of marketing than a traditional office. Since using Firm Media, my practice has literally tripled in production (some from expanded word of mouth, but significantly from strategic marketing). They are vital to my practice's success.
Michella Rogers
Dec 06, 2020 Report
Firm media has been an exceptional company to work with. They are the whole package! We have our website, SEO, social media, email marketing, etc all taken care of by them. They are extremely reliable and have great communication with us. I know I can count on them!
Ryan Clagett
Nov 11, 2020 Report
I have worked with several website and marketing companies over the years. Firm Media has certainly been the best. They are attentive, do things on time and communicate with me so I know they are aware of my goals and structure campaigns to meet my personal needs. I have referred several friends to them, as well as my wife. Couldn't recommend them more highly.
Tina Beck
Apr 29, 2019 Report
Firm media is the best marketing agency I have ever worked with! I have had other companies design websites for me and claim they are SEO experts, but their knowledge was obviously lacking and they failed to deliver the quality of service they advertised. Disappointed and frustrated, I was about to accept this as status quo, until I was referred to Firm Media. Everyone at Firm Media is easy to work with, organized, and highly competent.

I have been a client for over 3 years and have been more than satisfied with their professionalism, attention to detail, and ease of communication. It's hard to find companies with integrity like Firm Media.
Bw Email
Mar 24, 2019 Report
Firm Media has truly made my business exceptional. They helped me create a first class website, easy for clients to navigate full of up to date information about my business. I can't say enough good things about the staff who bring fresh, creative ideas to make my brand noticeable and special. I have recommended them to many of my colleagues looking for a social media edge. but they are also so much more than just that! Excellent customer service, professional demeanor, and cutting edge ideas. Highly recommend!
Karina V.
Jul 06, 2012 Report
Firm Media has been a complete asset to my business. Only three months after partnering with them I had my best sales month to date. The team is professional and packed full of great ideas. We are showing up for key phrases on page one search results. That translates to seeing new customers with cupons from our website, social media and eblast campaigns. So far so good!
Mina W.
Jun 06, 2012 Report
I hired Firm Media over a year and half ago to help with my SEO and setting up my social media, and so far I have not been disappointed with their service. I am completely satisfied in the investment that I have made with them. They are very detailed in their approach, and they know their business very well. The social media suggestions and recommendations I receive from Chris and his team are found very useful and effective. Now, for my website - the evidence in the search results is proof in itself. Feel free to test it. Search the keywords 'Life Coach in Orange County' and you will