Business Details
22 Years
experience
Emergency
services
Open 24/7
always available
Your Trusted Home Service Experts in Dallas, TX
Since 2004, Milestone Electric, A/C, & Plumbing has served as a family-owned and operated home service company dedicated to excellence in Dallas-Fort Worth. Our commitment to quality workmanship and customer satisfaction is reflected in our 33,000+ five-star reviews and BBB Accreditation with an A+ rating. We specialize in plumbing, electrical, HVAC, and indoor air quality services, offering 24/7 emergency support and same-day repairs across North Texas. Our team of licensed, background-checked professionals uses advanced technology to deliver reliable solutions for residential needs. With a 100% satisfaction guarantee, we prioritize transparent pricing, ethical practices, and community-focused service. Over two decades, we've built trust through consistent performance, earning recognition as the #1 home service provider in DFW. Our investment in technician training ensures every service call meets rigorous standards. From routine maintenance to urgent repairs, we combine local expertise with industry-leading guarantees to protect homeowners' comfort and property value.
Services
Plumbing Repair
Electrical Repair
HVAC Maintenance
Drain Cleaning
Indoor Air Quality
Water Heater Installation
Generator Services
Sump Pump Repair
AC Tune-Up
Toilet Repair
Details
- Year established: 2004
Highlights and features
- 24/7 emergency services with same-day repair availability
- Licensed, background-checked professionals with industry certifications
- 100% satisfaction guarantee on all services performed
- Over 33,000 verified five-star reviews from local customers
- Family-owned operation with 20+ years serving North Texas
Associations and certifications
- Better Business Bureau (BBB)
What people say
Award-winning service
Same-day repairs available
Licensed professionals
100% satisfaction guarantee
Over 33,000 verified reviews
Services
Plumbing Repair
Our plumbing repair specialists address leaks, clogs, and system failures with precision. Offering 24/7 emergency response, we handle faucet repairs, drain cleaning, and slab leak detection using advanced diagnostic tools. Technicians carry fully stocked vans to complete most repairs during initial visits, minimizing homeowner disruption while ensuring code-compliant solutions.
Electrical Repair
Certified electricians resolve residential electrical issues safely and efficiently. From outlet repairs to panel upgrades, our team follows strict safety protocols for wiring problems, circuit breaker failures, and lighting malfunctions. Emergency services restore power quickly while preventive maintenance options help avoid future system failures in North Texas homes.
HVAC Maintenance
Preventive HVAC maintenance optimizes system performance and longevity. Our technicians perform comprehensive inspections, filter replacements, and efficiency checks for air conditioning and heating units. Regular tune-ups reduce energy costs while early issue detection prevents unexpected breakdowns during extreme Texas weather conditions.
Drain Cleaning
Advanced hydro jetting and camera inspection technology tackle stubborn drain blockages effectively. Our specialists clear residential sewer lines and household drains while identifying recurring issue causes. Post-cleaning recommendations help homeowners maintain proper drainage systems across Dallas-Fort Worth properties.
Indoor Air Quality
Comprehensive indoor air quality assessments identify contaminants affecting home environments. We install and service air purification systems, humidity controls, and ventilation solutions that improve respiratory health while maintaining HVAC system efficiency in Texas climate conditions.
Questions
What emergency services are available after hours?
Our 24/7 emergency team responds to plumbing, electrical, and HVAC crises at any time with no additional fees for after-hours service.
Do you offer price matching guarantees?
Yes, we honor our price match guarantee for comparable services from licensed competitors in the North Texas market.
How quickly can technicians arrive for repairs?
Most same-day service requests receive technicians within 4-6 hours, with urgent HVAC and plumbing cases prioritized immediately.
Are financing options available for major repairs?
We provide flexible financing plans for qualifying customers on projects exceeding $500, including AC replacements and whole-home electrical upgrades.
What areas do you service beyond Dallas?
We serve all DFW Metroplex cities including Fort Worth, Plano, Garland, and surrounding communities within a 75-mile radius of Dallas.
How do I schedule routine maintenance?
Schedule online 24/7 or call during business hours to book seasonal HVAC tune-ups, plumbing inspections, and electrical safety checks.
Reviews (20)
Kelly Cyr
Jun 14, 2024
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Excellent experience with Milestone. They were fast, professional and very friendly. They explained everything in a way that you can easily understand. Will Menzies and Jeremy Rowden were great.
Vicki Dial
Jun 14, 2024
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Steven has been our go-to guy for all things electric since 2019. He's always on time, explains what is needed in detail, is very efficient, fields questions easily, & offers options, which I appreciate a great deal. In addition, he is very personable & a pleasure to work with. Everything gets done right the FIRST time.
Billie Jo Shelton
Jun 14, 2024
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Cody did an exceptional job. He fixed the breaker issue, then explained to us that the microwave needed fixing versus the breaker. And even if he fixed the breaker, he replaced the breaker. But we still have to replace the microwave, which only makes sense. I would totally recommend the milestone to any. One that needs AC electrical heating, anything. They're the best
Harold Lacey
Jun 13, 2024
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Milestone always delivers quality customer service with comprehensive knowledge of what they have done. They do a great job in evaluating the situation and determining if a bill or charge needs to be applied. Abram Pace carried on the tradition of exceptional customer service with a hometown feel
The Purcells
Jun 13, 2024
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Mr. Cruz was professional and efficient. He spent time answering all my questions and provided great feedback on how our system is running. Highly recommended!
Karla Alvarado
Jun 11, 2024
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I had a young technician name Blair Huffman come to check out my AC, and I was thoroughly impressed with his work. He did a comprehensive video presentation, meticulously examining every detail of the system. His explanations were clear and easy to understand, making it simple for me to grasp the situation. I truly appreciate his hard work and dedication. Highly recommend!
Allie Smeck
Jun 11, 2024
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Blair was fantastic and explained everything to my husband. They came out quickly on a weekend when our A/C stopped working and he was able to diagnose and repair the problem really quickly and efficiently. We so appreciate him with young kids at home in this heat. Would highly recommend.
Denny Ashenfelter
Jun 11, 2024
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Diagnostic, sales, and installation experiences were top notch, particularly in comparison to Baker Bros. Installation crew led by Steve Baldwin arrived early, were professional, any did a great job. Highly recommend Milestone!
Duval Avila
Jun 10, 2024
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Seth Wallace with Milestone Electric did any amazing job with replacing a circuit that shorted during the recent storms. Not only did he explain clearly what needed to happen and the associated costs, but he also performed the work efficiently and at a high quality. Thanks for the great work!
Gil Valdez
Jun 10, 2024
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Jordan Ashcroft and his assistant worked tirelessly to replace the entire natural gas piping in our home. I deeply appreciate his expertise, professionalism and honesty. Brian Miller followed up with the city inspector and everything continued to move forward extremely well. Milestone and their obviously dedicated technicians are highly professional and their work is flawless. I will always reach out to them when I need plumbing or any of the other sevices they offer.
Mark Liberio
Jun 10, 2024
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We had a thermostat/AC issue and Milestone was prompt, courteous and professional in their interactions with us. They diagnosed and fixed the problem in a timely manner at a reasonable price. We are very happy with their service.
James Love
May 31, 2024
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Grant Hunter from Milestone Electric did an excellent job! He changed out our light fixture in our bedroom closet. Thoroughly explained the work & the price! He also presented options for the light fixture change out. I will definitely use Milestone Electric again!
Ryan Rauch
May 21, 2024
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Rolando Mojica was able to quickly identify and repair our issues with the A/C. He was incredibly knowledgeable, and was able to teach me better ways to maintain my systems between visits. He brought incredible value to the visit and was able to ensure we were left with a home in working order. 10/10 service!
Randal Huechteman
May 17, 2024
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Zaul Hernandez, my technician, was friendly, knowledgeable, and respectful. The type of customer service one rarely gets these days. He informed me of every A/C system check process along the way. He even shared a video of his inspection of my entire A/C systems. He communicated well and explained my A/C trouble spots in layman's terms. And he kept my property neat and clean after his work was completed. I'd definitely call him again for my future needs with my A/C.
Lisa Kern
May 16, 2024
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Dennis B. Showed up promptly and so cheerful and nice. He is also very skilled, he fixed the issue quickly and I want report that he along with Abram P. are very professional, courteous and resolved the problem quickly. High accolades for them - we are very grateful for them. Abram P. is awesome! I experienced top notch excellent customer service from him, as well. Abram was kind, and immediately put me at ease. Also, Abram was super respectful and patient.
He went above and beyond to ensure that my concerns were addressed and I have total confidence and trust in his assessment. (A shout out to Ivan, the plumber, he is also very calming and kind and communicated well with me throughout the whole process).
He went above and beyond to ensure that my concerns were addressed and I have total confidence and trust in his assessment. (A shout out to Ivan, the plumber, he is also very calming and kind and communicated well with me throughout the whole process).
J. Elliott
May 15, 2024
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Saw, from Milestone Electric did an outstanding job on installing our new water heater. He was at our place promptly and finished everything within an hour and a half. He cleaned behind himself and disposed of the old water heater. Thank you Saw! We would recommend him to our friends and family in a heartbeat!
Cathey Ihms
May 14, 2024
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My tall sloped ceiling in my living room didn't have a fan, so I called Milestone to see about getting one installed. Dylan came out to give me a quote, and was so prompt and friendly, explaining everything clearly. They were able to schedule the job for the very next day. Enrique and Alex arrived right on time and did an amazing job will all aspects of the job. They ran the new wires in my attic, installed a new light switch, and got the fan up and perfectly running in no time! They were also super friendly and respectful. They clearly take pride in their work and it shows! So happy to have a ceiling fan in place before the hot summer!
Akhila Reddy
May 11, 2024
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Loy Towse with Milestone Electric was very knowledgeable, courteous and helped address all our concerns very efficiently. He ran diagnostics and fixed the issues on the same day. His skill and great communication also helped clear out some misunderstandings with our tenant and put them at ease too. I had some doubts when I scheduled a service due to previous experiences with different electrical service companies.
I was pleasantly surprised as service was extremely professional, efficient, quick and cost effective. I recommend Milestone especially the membership since it seemed to be very beneficial and economical.
I was pleasantly surprised as service was extremely professional, efficient, quick and cost effective. I recommend Milestone especially the membership since it seemed to be very beneficial and economical.
Rob Bice
May 03, 2024
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Our master bedroom has always been warmer in the summer and colder in the winter than the rest of the house. I heard an ad for Milestone and decided to call to see what they could do. The cost was definitely more than the ad on the radio, But I'm very pleased with the service. They came out to do an initial inspection, provided cost proposal that we. The team showed up when they were supposed to, were very efficient in their work and even took $200 off of my bill when they realized I had components they had not previously. Identified.
By design, our master bedroom is now just slightly cooler than the rest of the home With the air conditioner running. I would absolutely recommend this service if you are struggling with something similar.
By design, our master bedroom is now just slightly cooler than the rest of the home With the air conditioner running. I would absolutely recommend this service if you are struggling with something similar.
Jayson Bartley
Apr 29, 2024
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I had them out for a quiet to run power from the house to a workshop and while there discovers that my 30 year old panel was a pretty big fire hazard. I had wrong fuses from past work that were arcing and melting the bus bar. I have them coming out to replace the whole main panel I a few days. The came out yesterday and replaced my main panel and did an outstanding job and quicker then I expected! I highly recommend them to any and everyone.