Business Details
42 Years
experience
Emergency
services
Your Trusted Partner for Senior Home Care Solutions in Knoxville
Preferred Care at Home of East Tennessee has dedicated itself to enabling seniors to age in place with dignity and grace since 1984. Our founders, driven by the vision of Lois Whitesell, a registered nurse, recognized the profound need for seniors to remain in their cherished homes while receiving essential care. Over 35 years, we have refined our approach, offering reliable, compassionate, and experienced caregivers who provide personalized services tailored to individual needs. Our commitment extends beyond basic care, focusing on maintaining clients' independence, dignity, and quality of life through specialized programs like Smooth-Transition Care and 24-hour live-in support. We emphasize affordability without compromising quality, ensuring access to skilled professionals trained in critical areas such as dementia care, post-surgical recovery, and end-of-life support. Our seven-step screening process guarantees caregivers are not only qualified but deeply aligned with clients' personalities, fostering trust and consistency. We advocate for transparency through tools like the Personal Health Record and online health databases, empowering clients and families with full visibility into care plans. As a franchise, we uphold rigorous standards across all locations, ensuring each office mirrors our founding principles of compassion, reliability, and excellence. Our mission remains unwavering: to honor seniors' legacy by supporting their choice to age at home safely and comfortably.
Services
Transition Care
Companion Care
Homemaker Services
Personal Care
Dementia Support
Live-in Care
End-of-Life Care
Skilled Nursing
Specialty Care
Served areas
- Knoxville, Tennessee, Oak Ridge, Tennessee, Farragut, Tennessee, Sevierville, Tennessee, Powell, Tennessee, Seymour, Tennessee, Clinton, Tennessee
Details
- Year established: 1984
Highlights and features
- We offer 24/7 personalized senior care with consistent caregivers
- Our seven-step screening ensures highly qualified care professionals
- Specialized programs address dementia, transitions, and end-of-life needs
- All services include digital health records for care transparency
- Affordable pricing without compromising professional training standards
Payment methods
- Checks, Debit cards, Credit cards, Bank transfers
What people say
Compassionate caregivers
Personalized care plans
24-hour availability
Reliable support
Dignified assistance
Services
Smooth-Transition Care
Our Smooth-Transition Care program prevents hospital readmissions through specialized post-discharge support. Trained coaches guide patients through medication management, appointment scheduling, and home safety assessments while maintaining comprehensive personal health records. The service combines in-person visits with digital health tracking to ensure continuity between medical professionals and home care, focusing on recovery optimization during critical post-hospitalization periods.
Dementia Support
Dementia and Alzheimer's care services include memory-enhancement activities, structured daily routines, and safety monitoring. Certified caregivers implement individualized engagement strategies while maintaining secure environments. Services incorporate medication reminders, nutritional support, and behavioral management techniques tailored to cognitive decline stages. Our approach emphasizes dignity preservation through personalized interaction plans developed with family input.
24-Hour Live-In Care
Our 24/7 live-in care provides uninterrupted support for seniors requiring constant supervision. Caregivers offer round-the-clock assistance with mobility, personal hygiene, and medical needs while maintaining consistent presence to prevent falls and manage emergencies. This service includes personalized schedule continuity and environmental adaptations to enhance safety while preserving residents' independence within their homes.
Personal Care Assistance
Activities of daily living support includes bathing, dressing, toileting, and mobility assistance tailored to individual capabilities. Caregivers implement adaptive techniques that promote maximum independence while ensuring safety. Services are delivered with emphasis on maintaining personal dignity through respectful, client-paced routines developed in collaboration with both clients and families.
Skilled Nursing
Our skilled nursing services include wound care, medication administration, IV therapy, and chronic condition management. Licensed professionals provide specialized care for post-surgical recovery, ventilator support, and complex medical needs while maintaining physician communication. Services integrate safety monitoring with treatment plan execution in home environments, reducing institutionalization requirements for clients with advanced healthcare needs.
Questions
What home care services do you offer for seniors?
We provide transition care, companion services, personal care, dementia support, live-in care, skilled nursing, and end-of-life assistance tailored to individual needs.
How do you ensure caregiver quality and reliability?
Our seven-step screening process includes background checks, skills assessments, and personality matching to guarantee qualified, compassionate caregivers.
Can you accommodate urgent or emergency care needs?
Yes, our 24/7 services include emergency response capabilities and immediate caregiver availability for urgent situations.
Do you offer care for clients with Alzheimer's or dementia?
Yes, we specialize in dementia and Alzheimer's care with trained professionals using memory-stimulation techniques and safety-focused support.
How do you handle care coordination with medical professionals?
Our digital health records system allows secure sharing with physicians and family members for seamless care continuity.
Are your services available outside regular business hours?
Yes, we provide 24-hour care coverage including nights, weekends, and holidays through rotating caregiver shifts.
Reviews (2)
Kathy Fox
Mar 10, 2022
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I recommend that if you need someone to help you out that you go with Preferred Care at Home of East Tennessee.
Netta Mccaskill
Jul 19, 2019
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This place is awesome. The staff are great they are like family. The Clients I have they are always talking about how they love Preferred Care. They treat they client like if it's there on family members. I would most highly recommend Preferred Care to anyone. Great job Preferred Care.