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26 Years
experience
Emergency
services
Trusted Plumbing & Heating Services in Framingham
Caswell Plumbing & Heating has been a trusted name in the plumbing and heating industry since its founding in 2000. As a family-owned and operated business based in Framingham, Massachusetts, we combine over two decades of hands-on experience with a commitment to excellence, ensuring every client receives personalized, high-quality service. Our team of licensed and insured professionals specializes in addressing both residential and commercial plumbing needs, from emergency repairs to large-scale installations. We prioritize transparency, offering competitive pricing with no hidden fees, and tailor our solutions to meet individual client requirements.

With a reputation built on reliability, ethical conduct, and community engagement, we approach every project with meticulous attention to detail, ensuring clean, organized workspaces and long-lasting results. Our dedication to customer satisfaction is reflected in our 100% satisfaction guarantee, 24/7 emergency availability, and a track record of over 1,000 satisfied customers across Framingham, Natick, and Newton. By embracing innovation while maintaining traditional values of accountability and integrity, we continue to build enduring relationships with our clients and uphold our position as a leader in the local plumbing industry.
Services
Pipe Installation Toilet Repair Drain Cleaning Water Heater Repair Gas Line Repair Faucet Replacement Emergency Plumbing Boiler Services Sewer Line Cleaning Leak Detection
Served areas
  • Framingham, Waltham, Marlborough, Natick, Watertown, Lexington, Needham, Belmont, Newton, Wellesley, Acton, Sudbury, Hudson, Ashland, Holliston, Arlington
Details
  • Year established: 2000
  • Employees: 3
Highlights and features
  • Expert plumbing solutions for water heaters and boilers.
  • Specialists in whole-house water filtration systems.
  • Family-owned business with over 20 years of experience.
  • Quick, efficient service with fully equipped trucks.
  • Customized solutions for unique plumbing and heating needs.
  • Dedicated to energy-efficient and cost-effective installations.
Payment methods
  • Debit cards
  • Credit cards
What people say
Professional job well done Fixed everything for fair price Quick response and clean work Outstanding plumber with unmatched work Completed repairs efficiently
Services
Pipe Installation
Caswell Plumbing & Heating specializes in professional pipe installation and replacement for water, gas, and waste lines. Our licensed technicians use modern PEX piping and advanced techniques to ensure leak-free, durable systems. We address corrosion, leaks, and pressure issues while minimizing property disruption through trenchless solutions. With over 25 years of experience, we deliver code-compliant installations that enhance system efficiency and longevity for residential and commercial properties.
Water Heater Repair
We provide comprehensive water heater repair, maintenance, and replacement services for both residential and commercial clients. Our experts diagnose and fix issues like leaks, inconsistent heating, and sediment buildup while offering energy-efficient replacement options. With 24/7 emergency availability, we ensure minimal downtime for critical hot water needs. All repairs use manufacturer-approved parts and include a satisfaction guarantee for long-term reliability.
Drain Cleaning
Our drain and sewer line cleaning services utilize high-pressure jetting and camera inspections to resolve clogs, root intrusion, and buildup. We offer both routine maintenance and emergency clearing for residential and commercial properties. Technicians identify underlying issues like pipe damage or misalignment during service, providing lasting solutions. With same-day availability and eco-friendly methods, we restore optimal drainage while protecting your plumbing infrastructure.
Emergency Plumbing
Caswell Plumbing & Heating offers 24/7 emergency services for urgent plumbing issues including burst pipes, sewer backups, and gas leaks. Our rapid-response team arrives equipped with essential tools and replacement parts to minimize property damage. With technicians on call every day of the year, we provide immediate solutions for residential and commercial clients across Framingham and surrounding areas, ensuring safety and system functionality.
Toilet Repair
We handle all aspects of toilet repair, replacement, and maintenance, including leak fixes, flush mechanism upgrades, and code-compliant installations. Our technicians address common issues like running toilets, clogs, and cracked components while offering water-efficient replacement options. With attention to detail and clean work practices, we ensure functional, durable solutions for residential bathrooms and commercial facilities.
People
Timothy Caswell
Owner/Operator
Timothy Caswell brings over 25 years of plumbing expertise to his role as founder and lead technician. With a career spanning residential and commercial projects, he specializes in complex repairs, system upgrades, and emergency response. Known for his hands-on approach and commitment to customer satisfaction, Timothy ensures every job meets rigorous quality standards while maintaining the ethical business practices that define the company's community reputation.
Questions
Do you offer 24/7 emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services for urgent issues like burst pipes, sewer backups, and gas leaks across Framingham and surrounding areas.
What areas do you service?
We serve Framingham, Waltham, Marlborough, Natick, Watertown, Lexington, Needham, Belmont, Newton, Wellesley, Acton, Sudbury, Hudson, Ashland, Holliston, and Arlington, MA.
Are your plumbers licensed and insured?
Yes, all our technicians are fully licensed, insured, and trained to handle residential and commercial plumbing needs with code-compliant solutions.
Do you provide upfront pricing?
We offer transparent, no-obligation estimates with detailed breakdowns of costs before starting any work to ensure no hidden fees or surprises.
What plumbing services do you specialize in?
We specialize in pipe installation, water heater repair/replacement, drain cleaning, toilet repairs, gas line services, boiler maintenance, and emergency plumbing solutions.
Can you handle commercial plumbing projects?
Yes, we provide comprehensive commercial plumbing services including large-scale installations, preventive maintenance, and emergency repairs for businesses in Framingham and nearby areas.
Reviews (5)
Kristen Donahue
Feb 01, 2024 Report
We needed a new water heater installed and we were so happy to have found Tim at Caswell Pumbing! He responded to our call immediately and was extremely helpful and pleasant on the phone. Knowing we had no hot water, he made it a priority to get to our home promptly. When he arrived he was professional and courteous as he entered our home.including putting covers on his boots! He did a fantastic job and the work area was spotless when he left. Tim is one of the best contractors we have ever dealt with and would HIGHLY recommend him for any of your plumbing needs!
Michael Hutchins
Oct 12, 2023 Report
I've known and worked with Tim for many years, and he's a consummate professional! His prices are fair and his workmanship is unmatched. He shows up when he is supposed to and complete every job on a timely manner. I highly recommend using Caswell plumbing.
Bob Don
Oct 02, 2023 Report
He guys are the real deal. They answer the phone should up on time called me when they were on the way. They cleaned up any mess and even washed the floor in the bathroom where they replaced my toilet. Thanks guys
Matt Driscoll
Aug 03, 2023 Report
Tim is an absolutely outstanding plumber. Always very quick to respond. Very efficient and a work quality second to none. Went beyond the limits of the job. I can't recommend Caswell plumbing enough! 10 stars.
Linda Geyster
Jun 15, 2023 Report
We had a great experience using Caswell Plumbing and Heating. They were quick to return our call and set up a time with us. They assessed our leaking faucet and gave us a few options to go with for a replacement. They were very clean and courteous. We will definitely use their service again. We highly recommend them.