Business Details
16 Years
experience
Emergency
services
Trusted Security Systems for Homes and Businesses in Texas
As one of top ranked home security providers in Texas, we guarantee that our experienced sales professionals have the best solutions to fit your individual needs. Our security systems are designed to maximize dependability and convenience.All True Protection residential security systems are equipped with cellular monitoring to ensure your safety isnt reliant on outdated technology. We never sell you on products you do not need.
Our honesty-first attitude creates an environment where we only suggest what you need for home security and your peace of mind, especially when every 15 seconds there is a home burglary that occurs. Call now to customize your system. No contracts. Straight forward pricing. Unmatched customer service.
Services
Home Security Systems
Video Surveillance
Access Control
Alarm Monitoring
Smart Home Integration
Commercial Security Solutions
Fire Alarm Systems
Security Cameras
24/7 Monitoring
Security Consultations
Served areas
- San Antonio, Austin, Houston, Dallas, surrounding areas
Details
- Year established: 2010
- Employees: 5
Highlights and features
- Security Installation, CCTV installation, home automation, home security installation,
Associations and certifications
- BBB
- UL
Payment methods
- Credit cards, Financing available, Debit cards, Checks
What people say
Award-winning service
Quick installation
Professional technicians
Reliable systems
No contracts
Services
Home Security
At True Protection, we offer customized, contract-free smart home security plans designed to enhance your safety and efficiency. Our certified security specialists collaborate with you to develop a comprehensive system that meets your unique requirements. Once your plan is finalized, our technicians promptly install your new system, ensuring seamless integration with your lifestyle. Embrace a smarter, safer, and more eco-friendly home with True Protection's advanced security solutions.
Home Security Systems
At True Protection, we prioritize the safety of your home and family with our advanced home security solutions. Our state-of-the-art systems provide real-time alerts, remote access, and seamless automation, ensuring complete peace of mind. With professionally installed security cameras, smart locks, and alarm monitoring, you stay protected around the clock. Whether you're at home or away, manage your security effortlessly from any device. Trust True Protection to keep your home secure with cutting-edge technology and expert support.
Home Security Cameras
True Protection provides advanced video monitoring solutions to keep your home secure. Our high-definition security cameras offer real-time alerts and two-way communication, ensuring you stay informed of any activity at your front door. Our professional installation includes expert guidance on system operation. Easily access live and recorded footage through our user-friendly mobile app for complete peace of mind.
Business & Commercial Security Installations
At True Protection, we specialize in delivering tailored security solutions for both small and large businesses. Our team conducts thorough assessments to design customizable systems that meet your specific requirements, all while ensuring competitive pricing. As a locally operated Texas company, we take pride in offering industry-leading expertise and exceptional customer service. Reach out today for a complimentary business security installation quote.
People
Matthew True
Founder
Matthew True founded True Protection LLC in 2011 after years of experience in the private security sector. He leads the company's expansion while maintaining a focus on customer-centric service and cutting-edge technology.
John Jarvis
Co-Founder
John Jarvis co-founded True Protection LLC and oversees operations, ensuring technical excellence and adherence to industry standards. His expertise in security systems drives the company's commitment to quality installations.
Brett MacAllister
Co-Founder
Brett MacAllister contributes to True Protection LLC's strategic growth, emphasizing ethical business practices and customer satisfaction. He plays a key role in maintaining partnerships and service reliability.
Questions
What services does True Protection LLC offer?
We provide home and business security systems, including alarm monitoring, video surveillance, access control, and smart home integration.
Do you require contracts for your services?
No, we offer no-contract options with transparent, fixed pricing and no hidden fees.
Are your security systems customizable?
Yes, our systems are tailored to meet individual needs, with scalable solutions for homes and businesses of all sizes.
What areas do you serve?
We operate in Texas and expand to cities like Atlanta, Charlotte, Phoenix, and Minneapolis, with plans for further growth.
How does your 24/7 monitoring work?
Our UL-certified monitoring station responds to emergencies instantly, coordinating with authorities for intrusions, fires, or system failures.
Do you offer financing options?
Currently, we do not offer financing but provide competitive pricing and no-contract flexibility for affordability.
Reviews (20)
Daniel Altman
Nov 29, 2024
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Great and fast service. Very friendly and easy to make an appointment. Brad was very knowledgeable and professional. Great team Brad Jordan and Brasely.
Grace Trevino
Nov 16, 2024
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Very pleased with our/your Technician, Mr. Brad W. Was very prompt and professional. Outstanding customer services. He explained every aspect of handling and/or operating the equipment/systems. Would recommend him to definitely Service others, in representing your Company. Much Thanks! Grace @Acequia Gardens
Lauren Chisholm
Aug 22, 2024
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Great experience so far! I submitted a request for a quote online and got a call very soon after. The process was explained very clearly. Brad installed our system and did a good job with the equipment and teaching us how to use it.
Clarissa Sarmiento
Aug 12, 2024
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Overall amazing experience! I was looking for a trustworthy company to install a home security/alarm system. I spoke with Landon who went in great detail about all my options and answered every single question I had. I then had Matt install our system and explained how to use it properly and answered any questions we had. I would definitely recommend!
Aaron Aston
May 21, 2024
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Great experience all the way around. My technician Brad was awesome. Super nice guy and very knowledgeable about what he does. Everything is installed perfectly and looks great.
Khaled Ornob
Apr 17, 2024
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Very helpful, Brad does most of my convenience stores for cameras and alarm. Every time I see him, he is on it. If you need their services, Id highly recommend requesting for him.
Diana Saenz
Jan 21, 2024
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Brad was AMAZING! He made this service call so comfortable for us! He knows his job and does it WELL! Brad is professional and knowledgeable and very patient with us! Thanks so very much!
Dawn Wilson
Jan 03, 2024
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Brad is an amazing technician! He was extremely knowledgeable and professional. He was very kind and patient during the setup. Highly recommend! Services Installation, Security cameras
Nix C.
Dec 27, 2023
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Brad Wickizer did a great job installing our cameras for Engrave-Tech & Graphics! Thank you for your patience and going over and beyond.
Racquel Brandon
Dec 19, 2023
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We had our old alarm system replaced by True Protection. Brad, our technician is fantastic! So knowledgeable, friendly, helpful. He makes sure you completely understand the system, he will go the extra mile. He even gave is cell phone number to reach out to him direct. I texted him a question about a week after the install he texted me right back with the answer within 15 mins. I texted him again with a question about how to work the app and asked him if he could call me. He called me the same day, explained what I needed, just a kind and patient as the day he came to the house. He is a rare jewel in the customer service world of today.
Mark A.
Dec 12, 2023
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Thanks to Jacob Ortiz, my analog cameras were upgraded, replaced by digital cameras. Jacob was professional, friendly and very customer-oriented. I recommend this company for all your security needs.
Georgy Porgy
Nov 18, 2023
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I wanted to touch base with the viewers, Dustin & co.came thru.they corrected the problem they resolve my concerns so I want to thank Dustin for reaching out and giving me more assitance. and he came thru. so I take back my first initial post., and had a change of heart they did what any company should do.they valued the customer. so I will actually extend my contract with there partnership with brinks. so I renounce my last review and give these guys another chance. I give them my highest recommendation. they made amends, and so did i. sorry for any misunderstanding.
M'Lissa Ponder
Oct 09, 2023
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The technician I spoke to on the phone today did a great job troubleshooting over the phone and saved me an unneeded visit with the Brinks, which wouldve costed me hundreds of dollars. Services Installation, Security cameras, Service not listed
Charlie Ames
Oct 05, 2023
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We used True Protection for our alarm in our new home and Brad was awesome coming out to install and educate us on the system! He had great attention to detail and thorough explanation of how to use our system. We really appreciate the time he took to make sure we got it. Highly recommend Brad! Services Installation
Victoria Turner
Jan 23, 2023
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Brad made sure installation went quickly but didnt sacrifice quality at all. He frequently checked in with us to make sure things were to our liking and even offered alternatives which we really appreciated. He was kind, professional, and we are so grateful for the safety and security he gave us! Services Installation, Security cameras
Minkyung Lee
Dec 29, 2022
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We love our technician Brad! Not only he is friendly and kind, he is extremely professional and skillful! Whole process of getting the alarm system set up for my new business was so easy and smooth. Thank you so much!
J. Dorsey
Dec 21, 2022
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The tech that came to the club was very professional and on time. Brad was a one of a kind and I liked his knowledge and Grit about his work. A special thanks to Brad and another thanks to all of you that help me. THANKS Services Installation, Security cameras
Marina Blizard
Dec 09, 2022
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True Protection technician Brad came out and went through the process of setting up and showing us how to operate and use the security system app. The technician was on time, kept us posted and the system and app are very easy to use.
Joshua Spencer
Oct 24, 2022
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Sean did an amazing job! Super professional, quick, cleaned up after his work and provided great customer service! Services Installation, Security cameras
Victoria Turner
Oct 13, 2022
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John Rodriguez has been so helpful throughout the entire process and truly exemplifies professionalism, kindness, understanding, and respect. He has incredible customer service skills and went above and beyond to work with my schedule and create a plan that worked for our family. We are so grateful to John for making this a seamless process and will be referring him and the True Protection brand to everyone.