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Jimmy Jones Company Jimmy Jones Company
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Business Details
17 Years
experience
Jimmy Jones Company is a local HVAC and plumbing service based in Gastonia, North Carolina, where we have served residential and business customers since 2009. We want every service experience to remain understandable and efficient, which is why we focus on answering calls, diagnosing the problem, explaining the available options, and completing the work correctly. The business name is now Jimmy Jones Company, replacing the Jimmy Jones Quality HVAC name known by many longtime customers. Although our name has changed, our dedication to dependable local service has remained intact. HVAC represents our primary service, and plumbing is a core part of our offerings. We also provide indoor air quality, commercial HVAC, and a supporting scope of small residential electrical repairs in North Carolina. Our service list includes heating, air conditioning, plumbing, water heater repair and replacement, indoor air quality, and commercial HVAC service. We are also direct with customers when a requested job falls outside our scope.

Same-day and emergency service can be requested according to current availability in your area. We offer free estimates and second opinions because customers deserve to understand their options before making a choice. Certified technicians diagnose problems and explain what they discover in plain language. Our licensed and insured status reflects the responsibility we accept when working in homes and businesses. We guarantee our work and customer satisfaction, and we explain the warranty coverage applicable to each specific service or equipment. Gastonia and Gaston County are our primary service locations. HVAC service also extends through the greater Charlotte area and selected South Carolina communities, while plumbing and small residential electrical services are available in North Carolina. To speak with our team, call (704) 496-1839 or request service online.
Heating & Furnace Repair Air Conditioning Services Plumbing Services
Served areas
  • Gastonia, NC, Belmont, NC, Mount Holly, NC, Cramerton, NC, Lowell, NC, McAdenville, NC, Stanley, NC, Dallas, NC, Cherryville, NC, Kings Mountain, NC, Bessemer City, NC, Shelby, NC, Charlotte, NC, Lake Norman, NC, Gaston County, NC, Fort Mill, SC, Lake Wylie, SC, Clover, SC, York, SC
Details
  • Year established: 2009
Highlights and features
  • Locally owned and operated
  • Same-day service available
  • Emergency service available
  • Free estimates
  • Free second opinions
  • Financing available
  • Upfront, transparent pricing
  • Workmanship guaranteed
  • Residential and commercial services
  • Heating and air-conditioning services
  • Plumbing and water-heater services
  • Indoor air quality solutions
  • Select residential electrical repairs
  • Commercial HVAC maintenance
  • Services all major HVAC brands
Associations and certifications
  • NATE-Certified Technicians
  • American Standard Dealer
  • Licensed in North Carolina
  • Licensed in South Carolina
  • Fully Insured
Payment methods
  • Credit cards, Financing available, Debit cards, Checks
Website
Services
Heating & Furnace Repair
Heating & Furnace Repair
We provide dependable repair solutions for residential heating systems throughout the heating season. Homeowners can rely on our experienced technicians to investigate insufficient heat, frequent cycling, unusual sounds, unexpected shutdowns, and other operating concerns. Once the problem is identified, we explain the recommended solution and complete the necessary work with a commitment to quality workmanship.
Air Conditioning Services
Air Conditioning Services
When an air conditioner struggles to maintain comfortable temperatures, our technicians can inspect the system and identify the underlying issue. We provide repair, maintenance, installation, and replacement services for residential cooling equipment. By explaining the problem and available solutions, we help homeowners make informed choices while working to restore dependable cooling and support efficient system performance.
Plumbing Services
Plumbing Services
Our team provides comprehensive plumbing assistance for problems involving water flow, drainage, fixtures, pipes, and water heaters. We can repair or replace worn components, clear clogged drains, locate hidden leaks, inspect sewer lines, and address damaged plumbing. Whether the issue is isolated or more extensive, we work to restore proper operation with dependable service and attention to detail.
Electrical Repairs
Electrical Repairs
We provide small residential electrical repairs as a supplemental service rather than as our primary area of work. Typical requests we handle involve outlet repairs or replacement, switch repairs or replacement, GFCI outlet service, selected residential breaker replacement, and troubleshooting. If an electrical request extends beyond the services we currently accept, our team will explain that during the review process.
Commercial HVAC Maintenance
Commercial HVAC Maintenance
We keep commercial HVAC equipment under consistent professional maintenance through plans tailored to facility operations. Our technicians examine rooftop and other commercial systems, inspect important mechanical and electrical components, and address filters, coils, refrigerant, and safety controls. This preventive work supports equipment efficiency, helps extend useful life, and reduces the risk of costly downtime.
Reviews (20)
David Bagley
Aug 25, 2026 Report
Tyler was great to work with and his techs delivered with care and diligence. They will be my first call for future projects.
Zafuwa
Jul 09, 2026 Report
Good customer service he came the house he is kind and he recommended the Gold star plan and a good product. He did excellent job
They did a good job the whole crew on time
Thank you very much
Tracy Brown
Jul 04, 2026 Report
The best HVAC service ever provided by Donald Speed. Very knowledgeable, answered all my questions, professional. If I could rate beyond the five stars I certainly would. The staff for setting up appointment was very courteous and friendly. Thank you very much for servicing the community. Tracy
Karen Taylor
Jun 17, 2026 Report
Donald did my service on my AC unit today and did a great job. He was very professional and extremely knowledgeable. He gave me a lot of information that I wanted to know. I hope I get Donald back next time to service my heating system. He was such a pleasure. You are lucky to have him.
Seth Griffin
Jun 15, 2026 Report
On time and pricing is great. Didn't try and sell me a new unit when all it needed was a $150.00 fix.
Tracy Ruland
May 24, 2026 Report
Great communication directly with the owner throughout the process. Prompt, neat, and skilled installers. I would recommend!
Jeff Templeton
Apr 25, 2026 Report
From the owner on down the line, every employee is courteous, professional and they communicate by giving you phone calls and text messages on every step of the process for the service to be done. Prices are very reasonable and they provide excellent service.
Chellie Woods
Apr 19, 2026 Report
We've had Tyler a couple of times then Alex as well.They are great people, very thorough and very professional. On the most recent visit, Alex walked me through everything he was doing! We would gladly recommend them to everyone!
Kathie Bain
Mar 12, 2026 Report
Weve trusted Jimmy Jones for years. The new owner seems committed to maintaining the same great service, and well continue recommending them.
Darryl Hager
Jan 18, 2026 Report
My technician Alex was very professional very knowledgeable was on time. Explained everything to me in detail and I definitely will be using this company again thanks.
Mandy Allen
Dec 23, 2025 Report
Service Technician was honest and quick. I called in at 8 am , had technician here at 1:00. Heat was fixed by 3:00 pm. I highly recommend Jimmy Jones!
A. Kay
Jun 22, 2025 Report
Class act and honest. Professional, prompt, and great communicates. Could have been a pricey repair or hvac replacement but it was a simple wire that wasnt plugged it properly.
Jason McAuliffe
Mar 30, 2024 Report
I am a customer of Jimmy Jones HVAC for three years plus. They have a top notch committment to satisfying their customers with no exceptions. They always deal with customers like me fairly, honestly, and with great integrity and I have purchased both Residential and Commercial HVAC systems from Jimmy. This is not an automated review go Tar Heels.
Seenie Lawson
Feb 11, 2024 Report
This company is awesome. I called on Monday afternoon and the next day, my system was up and running. The company I used before them gave a completely wrong diagnosis and wanted to charge 2k. Thank you for your swift response and great price.
Jada Flood
Jul 08, 2023 Report
I can not say enough about how nice these people are. This is a small company not a Morris or ceo owned franchise so there were a couple delays. However if you want an honest local owned business that cares and not charge you 200% markups and go around, This is a go to company. I can't thank you enough for how well you did and worked with us on what we could afford. Jimmy did exactly what he said and his crew was very good quick and professional. It was great to do business with someone who is hands on
Thank you sincerely
The Flood family
Matthew Grant
May 20, 2023 Report
Jimmy is the man! He has always been really good to us and doesn't rip us off like so many other HVAC companies. Can't say enough good things about Jimmy.
Life Is Good
Apr 07, 2023 Report
Jimmy is always honest and fair. He is always who I call for HVAC issues and replacement of my HVAC units. I have several rental properties, and I can always count on him for professional service and honesty.
Mary Ann
Josh Hope
Mar 23, 2023 Report
Ive had my A/C go out in my Dads house as well as my own and I always use Jimmy Jones. They have great customer service, honest, professional & vigilant. Always getting things done at the soonest possible time which i appreciate. I will always greatly recommend them to anyone needing services with HVAC!
Cody Wallace
Feb 24, 2023 Report
I would recommend this company over any, I really like that the phone number listed goes directly to the owner Jimmy. He is very professional and relatable. Direct and decisive when explaining how to fix my concern.The same could be said about his employee Wayne. He was sent out on a second occasion for a separate concern. Quick and timely and very experienced by how fast he was able to diagnose and fix the problem with my unit.
Bets
May 13, 2021 Report
Professional, quick, thorough. Over the years we have used other HVAC companies and never had we had anyone who could compare to the service and just plain kindness we received from Jimmy Jones and his crew. We found Jimmy Jones HVAC through word of mouth, the very best recommendation is from a happy customer. Highly recommend!!!