Business Details
We are Charlotte's water treatment specialists, providing homeowners with filtration and water treatment services backed by over two decades of experience. Our work is centered on protecting families from hard water, contaminants, and impurities while giving homeowners honest information without pressure. We offer complimentary in-home water testing so you can identify what is present in your water and understand your options. Our residential services include whole-house filtration, comprehensive water treatment, water softeners, UV water purification, and iron filtration systems. Each service addresses specific household water concerns, including hard-water buildup and scale, appliance and plumbing damage, iron staining and taste issues, chlorine taste and odor, and microorganisms. We also address the broader concerns associated with contaminants in Charlotte water, PFAS concerns across North Carolina, and iron and bacteria in Lake Norman-area well water.
Our owner and lead technician, Frank Helms, has more than 20 years of experience in water treatment and began his career as a school plumber in Mecklenburg. As a Charlotte native, Frank brings local knowledge of Charlotte water that supports our work throughout the community. We are not a franchise, and our service is based on upfront guidance, without hidden fees or pressure to purchase unnecessary solutions. Maintaining clean, safe water for family health and wellness remains our priority. We serve the Greater Charlotte area, including Gastonia, Lake Norman, Concord, and Matthews. We are licensed in North Carolina and coordinate South Carolina installations with local licensed plumbers. Our free in-home testing is offered without obligation, and we back our work with a satisfaction guarantee.
Our owner and lead technician, Frank Helms, has more than 20 years of experience in water treatment and began his career as a school plumber in Mecklenburg. As a Charlotte native, Frank brings local knowledge of Charlotte water that supports our work throughout the community. We are not a franchise, and our service is based on upfront guidance, without hidden fees or pressure to purchase unnecessary solutions. Maintaining clean, safe water for family health and wellness remains our priority. We serve the Greater Charlotte area, including Gastonia, Lake Norman, Concord, and Matthews. We are licensed in North Carolina and coordinate South Carolina installations with local licensed plumbers. Our free in-home testing is offered without obligation, and we back our work with a satisfaction guarantee.
Served areas
- Gastonia, NC, Lake Norman, NC, Concord, NC, Matthews, NC
Highlights and features
- Protect your family with cleaner, safer water from every tap.
- Free in-home water testing identifies whats in your water.
- Whole-home filtration solutions address diverse household water needs.
- Over 20 years serving Charlotte families with water expertise.
- Honest advice, upfront service, and zero-pressure recommendations.
- Licensed, insured, and committed to guaranteed customer satisfaction.
Payment methods
- Credit cards, Debit cards, Mobile payments, Bank transfers
Services
In-Home Water Testing
We help homeowners understand their water through complimentary residential testing performed at home. Rather than assuming which treatment is needed, we first examine the water and discuss what the results indicate. Our testing covers common concerns such as hardness, iron, pH, TDS, and chlorine. Where necessary, samples can undergo laboratory analysis for a more detailed assessment.
Reverse Osmosis
Our reverse osmosis service offers an advanced approach to improving household drinking water. Rather than functioning as a basic filter for visible particles, the system uses a specialized membrane to reduce many unwanted contaminants. We help homeowners determine whether this targeted solution is appropriate for their needs, particularly when better taste, improved quality, and greater confidence are priorities.
Water Softeners
We help improve household water conditions by reducing the calcium and magnesium associated with hard water. A properly selected softener can support cleaner fixtures, better soap performance, easier cleaning, more comfortable showers, and less mineral accumulation in plumbing and appliances. Our service includes an in-home water test, an honest customized recommendation, professional installation, and ongoing support.
Whole House Water Filtration
Our whole-house water filtration service helps create a more consistent water experience across the home. Instead of focusing on one faucet, the system addresses water quality where it enters the property. We provide a free on-site test, explain the results, recommend the right system, and handle professional installation with minimal disruption.
UV Water Purification
We use ultraviolet light water purification to provide homeowners with another layer of water protection. The system is specifically intended to target biological contaminants, using UV light to disrupt microorganisms and limit their normal function. This can be an important consideration when bacteria are present or suspected, including in homes using well water. UV purification may also be combined effectively with additional treatment solutions.
Reviews (1)
David R.
Apr 10, 2026
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We moved from the city to Lake Norman and our well water was terrible. Frank installed an iron filtration system and it's been perfect ever since.