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North Star Heating & Air Conditioning North Star Heating & Air Conditioning
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Business Details
28 Years
experience
Open 24/7
always available
A malfunctioning heating or cooling system can quickly affect everyday life, particularly during Sandy's cold winters and hot summers. At North Star Heating & Air Conditioning, we provide professional residential HVAC services intended to resolve these problems and maintain dependable indoor temperatures. Our family-owned company has been part of the Sandy community since 1998 and is now operated by its second generation. We handle furnace repairs, new heating installations, air conditioning troubleshooting, and cooling system replacements. Our service capabilities include conventional furnaces, heat pumps, dual-fuel arrangements, central air units, and ductless mini-splits. We select and size replacement equipment according to the home's requirements rather than relying on a general approach.

We seek to make the service experience understandable and straightforward. Our technicians conduct inspections, determine why the equipment is malfunctioning, present available options with upfront costs, and verify performance after the work is finished. We also offer preventive tune-ups, duct cleaning, air purification, filtration systems, and whole-house humidifiers for greater indoor comfort. Additional assistance is available for selected plumbing repairs and water heaters. Based at our Sandy office, our local technicians travel throughout the city's residential neighborhoods and neighboring communities, including Midvale, South Jordan, and West Jordan. We provide emergency HVAC services 24 hours a day to address urgent equipment failures.
Served areas
  • Sandy, Draper, Holladay, Millcreek, South Salt Lake, White City, Cottonwood Heights
Details
  • Year established: 1998
  • Licensed
  • Insured
Highlights and features
  • We have proudly served Utah homeowners since 1998.
  • Our second-generation, family-owned business prioritizes honesty and customer education.
  • We provide professional heating, cooling, and plumbing services.
  • Our licensed, certified, and insured technicians receive ongoing training.
  • We offer 24/7 emergency HVAC services when needed most.
  • We provide transparent pricing, clear options, and flexible financing.
Payment methods
  • Cash, Debit cards, Credit cards, Financing available
Website
Services
Air Conditioning Repair Air Conditioning Repair
We deliver air conditioning repairs focused on resolving the actual cause of equipment failure. Whether the problem involves weak airflow, short cycling, refrigerant loss, or faulty electrical components, our technicians conduct a thorough assessment. We provide clear repair recommendations without pressuring customers toward unnecessary replacement. Completed work is followed by testing to confirm effective cooling.
AC Installation & Replacement AC Installation & Replacement
Our family-owned company has provided residential air conditioning services since 1998. We combine individualized attention with precise equipment sizing, professional installation, and thorough performance checks. Protective floor coverings and careful debris removal help maintain a clean working environment. We also provide workmanship support for installation-related issues, reinforcing our commitment to dependable cooling and customer comfort.
Furnace Repair Furnace Repair
We provide professional furnace repair services with an emphasis on safety, accurate diagnostics, and transparent pricing. Our licensed technicians inspect heating systems thoroughly to identify the underlying cause of malfunctions. We explain available repair options without unnecessary sales pressure. As a family-owned business serving Utah since 1998, we remain committed to dependable service and customer satisfaction.
Heat Pump Installation Heat Pump Installation
At North Star Heating & Air Conditioning, we help homeowners replace separate heating and cooling equipment with versatile heat pump technology. Our installation process includes detailed home evaluations, accurate equipment sizing, and clear explanations of available models. Licensed technicians complete each installation while protecting your property. We then test the system and explain its operating features.
Air Duct Cleaning Air Duct Cleaning
Maintaining clean ductwork can help reduce circulating irritants and support the performance of your heating and cooling equipment. We remove accumulated dust, pet hair, pollen, and construction debris through a systematic cleaning process. Our approach combines visual inspection, household protection, powerful vacuum extraction, and final verification. We also assess visible ductwork concerns during the initial inspection.
Reviews (30)
Shifty
Oct 23, 2026 Report
Update: 2/4/26 had more work done and want to leave a new review. Had a duct cleaning, the team was professional and courteous. They even replaced the flat head screws on my vents with hex head cause they heard me say I hated flat heads in passing the team great.

Review 1
We started off a bit on the wrong foot. But the team at North Star really went out of their way to make sure I was happy. The owner took care of me after an honest mistake. Even after I was jerk. The AC tech Ben was great to work with and the maintenance tech Daniel is the same tech that shows up every year. Feels like a small tight knit team. Happy to leave a 5 star review.
Mathew Thornton
Oct 08, 2026 Report
We found NorthStar a few years ago and have been very happy with them. They’re responsive, trustworthy and reasonable. The intake good care of their clients and stand behind their work.Daniel takes very good care of us!
Alex Field
Aug 21, 2026 Report
Daniel Ortiz did an amazing job checking out my AC. He checked out everything carefully. He is also a nice guy. They are also really affordable.
Alex Westover
Aug 11, 2026 Report
North Star gave us the lowest price on our AC install. And they've done our tune-ups ever since. But most important, our AC went out during a heatwave and I called it in at 4am (expecting a company voicemal or answering service) and they personally answered! at 4am! and got us on the schedule same-day! I'm beyond grateful for these guys.
Chris Woodward
Jul 24, 2026 Report
Daniel did an excellent job cleaning out our evaporator coil, was in and out in under an hour and a half, and answered all the questions we had.
Conor Sweetman
Jul 22, 2026 Report
Daniel was great! Showed up on time and Identified the issue with my AC unit right away. He got the parts and got the unit running in no time! Highly recommend these guys for any heating/cooling needs!
Jaims Lopez
Jul 05, 2026 Report
Daniel was amazing made time to come checkout my issue earlier than expected, he was able to diagnose get the part and had my AC running in no time. Very professional and courteous 5 stars.
Christina Huffman
Jun 19, 2026 Report
EJ was phenomenal! You can tell he’s an expert in his field and very knowledgeable.
Julia Waterman
Jun 18, 2026 Report
Daniel was extremely helpful! Came by for our summer tune up, helped clean it up, no charge and was quick! He’s friendly and clear on what may need to be done in the future to keep our old unit going. Thank you, thank you!
Briaunna OBrien
May 24, 2026 Report
Dylan came out two days in a row to help us and luckily it was a simple fix! Even if it wasn’t, he gave us other options as worst case scenarios so we had all the information in case we needed him again. Northstar installed our new AC and Furnace systems two years ago and this simple fix was all because of a blocked vent. We appreciate your honesty and 5 star service!
Kenna Wahlquist
May 19, 2026 Report
Awesome experience! Dylan was extremely professional and very knowledgeable on all aspects. Been using Northstar for well over 10 years would definitely recommend them to anyone needing to get out of the heat or to warm up.
Lorraine Clites
Mar 23, 2026 Report
We are very happy with our new system! The installation team did a great job and were very easy to work with! We have been very impressed with each of the North Star members that have helped us along the way. They are all very professional and knowledgeable!
Sean Allen
Feb 17, 2026 Report
Daniel came and serviced our furnace as part of our care plan. He was friendly, professional and answered all of my questions.
Jonessa Goates
Feb 11, 2026 Report
Jose, Eduardo, and Capone did a fantastic job installing our new HVAC and smart thermostat. Our system was older and was such a beast to remove and replace. They did amazing! They were so kind to my curious kids and were very respectful of our house and property. 10/10 would recommend them again.
Anna Dahl
Feb 10, 2026 Report
Daniel did an awesome job! He helped us figure out what was wrong with our heater and then repaired the problem. Thanks guys!
Savannah Clarke
Feb 07, 2026 Report
Daniel came by and tuned up the furnace that we had previously purchased from North Star. He has come by for our maintenence in the past and has always been fabulous to work with. The furnace and AC has worked great since we have had them, no problems. Im pleased to have purchased from them and I would highly recommend using North Star.
Nathan Nielsen
Jan 27, 2026 Report
We got multiple quotes for a job and we ended up not going with them. Well that was a mistake. The other company did a horrible job and we were not impressed. Northstar came and take a look and ended up getting things fixed and working properly. Not only did they do a much better job but had a more qualified and professional staff. I won’t be going anywhere else.
Mario Salinas
Jan 15, 2026 Report
Daniel was awesome to work with, very knowledgeable and easy to talk to. Very respectful. Northstar has been my go to for the last 8 years. Great customer service.
Caden Leoncini
Jan 15, 2026 Report
Daniel was very helpful. He explained everything in detail and fixed my furnace with ease. I 100% recommend North Star and especially Daniel. Thank you!
Savage X.
Jan 10, 2026 Report
Daniel came out for a routine tuneup. Showed me where my aging system is showing its age and talked me through my options.
I'm a huge fan of North Star and have been working with them for years. Always top notch service!
BosnianMamba
Dec 21, 2025 Report
Richard came out and installed my furnace. He was on time and his work was extremely clean and I would recommend this type of work from North Star to anybody in search for HVAC needs.
Daiven Chawan
Dec 15, 2025 Report
Furnace install this morning was great. Ricky and his team were very professional. Crew showed up on time and finished the job quickly and thoroughly.
Jim B.
Dec 13, 2025 Report
Daniel with North Star has an upbeat personity & is knowledgable in explaining details. This was a winter check & tuneup that the company offers for past customers.
Imran Kukolj
Dec 10, 2025 Report
Richard did an amazing job on duct cleaning. Came in got the job done quick and left no mess. Good job to him and North star would recommend again!!
Julia Smith
Dec 04, 2025 Report
Ed and Cap showed up this morning to fix my appliance and they were amazing! With exceptional customer service, patience in answering my questions, and quick efficiency, I now have a fully operational dryer again! They were up in the attic having to clear a blockage and it got a bit messy down below but the cleaned up everything and we’re so kind. Thank you!!!
Amy Roberds
Oct 09, 2025 Report
So impressed! Daniel was on time, professional and knowledgeable. He was efficient and cleaned up. He shared information to help my AC run better and more efficiently. He didn’t push any upsales on me but helped estimate a time frame on the unit. Will totally call again when I need HVAC work.
David Sedano
Jul 23, 2025 Report
Dylan was fantastic. We've had a few issues with our heating and he worked through it until finally finding a solution and being very insightful as to what's been going on. He was also over this summer to help out with our AC and he kills it every time. 10/10
Alison Vuijsters
Jun 24, 2025 Report
We had our 2 HVAC systems and Humidifier check up. There was a smell coming from the humidifier and they were able to make recommendations and fix on the spot. Dylan was our technician. Very polite, personable and thorough with his work. I highly recommend North Star and specifically Dylan as your technician.
Eric Marsing
May 11, 2024 Report
I called north star heating and air, it was easy to set up an appointment, Daniel was our service professional, he was just that! Daniel was great, diagnosed the problem ordered the part and replaced it. Also cleaned out the dusty 12 year old furnace so it looks brand new! Will be using them from now on!
Jaymz Baldarrago
Oct 08, 2023 Report
I've been a member of their service plan for over almost two years now and I think they are great. Recently I had Daniel, a field technician, come to 3 of my properties and each time he does a great service. He's very knowledgeable and thorough. He always takes the time to answer my questions and explain things. If you need service done, ask for Daniel. Angela from the office is very friendly and helpful as well. I think they are very fair in price, especially for the quality of work they do.