Business Details
28 Years
experience
Emergency
services
Open 24/7
always available
Our residential offerings cover furnace repair and installation, air conditioning repair and replacement, heat pump equipment, ductless mini splits, and central cooling systems. We handle issues involving faulty ignitors, malfunctioning thermostats, blower motors, refrigerant problems, frozen coils, and electrical components. For homeowners seeking improved indoor conditions, we provide duct cleaning, whole-home humidification, filtration, and purification solutions. Residential plumbing work is also available for leaks, fixtures, and general repairs. We discuss financing opportunities for qualifying customers who need replacement HVAC equipment. With our West Jordan dispatch location and 24-hour daily availability, we provide accessible assistance throughout local neighborhoods and nearby Salt Lake County communities.
Services
AC Repair
AC Installation
Furnace Repair
Furnace Installation
HVAC Maintenance
Air Duct Cleaning
Heat Pump Installation
Served areas
- Herriman, UT, USA, Riverton, UT, USA, Centerville, UT, USA, West Jordan, UT, USA, Woods Cross, UT, USA, Kearns, UT 84118, USA, South Jordan, UT, USA, Taylorsville, UT, USA, Oquirrh, UT 84081, USA, Salt Lake City, UT, USA, West Bountiful, UT, USA, Bountiful, UT 84010, USA, North Salt Lake, UT, USA, Salt Lake County, UT, USA, West Valley City, UT, USA, Edgemont Park, UT 84118, USA, West Hills, Ogden, UT 84401, USA, South Jordan Heights, South Jordan, UT 84095, USA
Details
- Year established: 1998
- Licensed
- Insured
Highlights and features
- Family-owned and operated, proudly serving West Jordan since 1998.
- Licensed and insured professionals delivering reliable heating and cooling.
- Fast local response from our West Jordan neighborhood office.
- Honest diagnostics, transparent pricing, and absolutely no unnecessary upselling.
- Comprehensive heating, cooling, air quality, and plumbing services available.
- Flexible repair, replacement, and financing options tailored to budgets.
Payment methods
- Cash, Checks, Debit cards, Credit cards, Financing available
Services
Furnace Repair
Our heating repair services address furnace malfunctions that can compromise comfort and create potential safety concerns. We inspect equipment when it struggles to reach the desired temperature, produces abnormal sounds, or fails to start consistently. Through methodical troubleshooting, we identify the source of these issues. Our second-generation family company emphasizes dependable workmanship, integrity, and practical repair recommendations.
Furnace Installation
Our furnace installation services focus on delivering reliable heating through precise equipment selection and professional workmanship. We calculate heating loads, assess airflow requirements, and make necessary ductwork adjustments. Each installation includes thermostat calibration, gas pressure checks, and ventilation testing. We also provide free in-home estimates and explain available furnace options without unnecessary sales pressure.
Heat Pump Installation
We install modern heat pumps that provide efficient heating and cooling through one system. Our licensed technicians evaluate your home, perform precise load calculations, and recommend suitable equipment. We offer standard and variable-speed models with clear explanations of costs and potential savings. Every installation includes careful equipment removal, system testing, and thermostat guidance.
AC Repair
Homeowners rely on us to address air conditioning failures with professional diagnostics and carefully performed repairs. Our technicians assess airflow restrictions, electrical connections, cooling components, and thermostat operation to locate problems accurately. We communicate the findings and establish repair costs before starting. Our service prioritizes viable repairs, quality replacement components, and verification of proper system operation.
AC Installation & Replacement
Our installation process is designed to deliver reliable cooling while minimizing disruption to your household. We begin by preparing the workspace and safely disconnecting existing equipment. New components are positioned, connected, and checked for proper electrical and refrigerant connections. After commissioning and airflow testing, we remove installation debris and review system operation with the homeowner.
Mini Split Installation
Eliminating uncomfortable temperature differences is a central objective of our ductless mini split installation service. We match equipment capacity to each property's heating and cooling demands through detailed load calculations. Our technicians establish secure refrigerant connections, complete code-compliant electrical work, and verify system integrity. The finished installation provides adjustable comfort without requiring extensive modifications to existing ductwork.
Air Duct Cleaning
Homes with pets, recent renovations, or persistent dust accumulation may benefit from professional duct cleaning. We thoroughly clean residential supply and return ductwork to remove trapped particles and improve air circulation. Our process combines visual inspections, protective preparation, and powerful debris extraction. By reducing buildup, we help maintain HVAC efficiency and limit airborne household irritants.
Reviews (28)
Amanda Crabb
Nov 01, 2026
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Daniel was quick and efficient! Thanks for keeping us warm this winter!
Bill Pizza
Oct 30, 2026
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Daniel has been coming out to do our tune ups every fall and spring and has done an amazing job. I recommend him and North Star for your HVAC needs !
Alex Westover
Aug 02, 2026
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Not only did NorthStar give us the lowest price on our AC installation, they've also done our tune ups ever since. And even more amazing: our AC just went out in a heatwave, I called at 4am (expecting a business voicemail or some kind of automated scheduling AI) and a real person answered and got me on the schedule same-day! They have earned our AC business forever!
Melissa Larson
Jul 06, 2026
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Dylan showed up close to midnight and saved us. lol he was so friendly and sweet. And got tht job done within 20min. Thank you so much Dylan. We highly recommend him.
Mike Mann
Jul 06, 2026
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Marcial, came out to help with our workshop that was getting hot during production. Not only did he go through all our potential options he gave us all the pros and cons of each solution to make sure we got exactly what we needed. The quality of the install impeccable
Robert Segura
Jun 27, 2026
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North Star heating and air is the HVAC company in Utah Great service and price can’t beat their service . Dylan Nielsen is very knowledgeable friendly and takes the time to explain everything he is doing and shows what and why he is doing what has to be done very proactive wants to save you money before things go bad . If there
is a most trusted company out there and
most caring people it’s North Star they are definitely a 10 Star in my book
is a most trusted company out there and
most caring people it’s North Star they are definitely a 10 Star in my book
Josh Segura
May 26, 2026
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My family uses North Star and they are great. The technician, Doug, was there right on time and called ahead to let me know when he would be there. They are reasonably priced and explain everything to you. They didn't come out and sell me on anything, but did make some recommendations. They customer service has been amazing and they went above and beyond assuring I wouldn't have any issues this upcoming summer. Kudos to Doug for a great experience.
Mya Vaz
Dec 23, 2025
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Capone did an amazing job with my duct cleaning. He was on time, professional, and extremely thorough. He explained everything he was doing and made sure the system was cleaned properly from start to finish. I could immediately tell a difference in air quality after he was done. Super knowledgeable and took great care of my home. I highly recommend Capone.
Sadik Delmo
Dec 23, 2025
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Richard came out and did duct cleaning. He came by quick and his work was fast and left no mess behind. I would recommend this type of work from North Star to anyone for anything.
Chase Sullivan
Dec 09, 2025
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North Star was good to deal with. EJ the tech came and fixed are furnace. He replaced a motor and cleaned the furnace in just a couple of hours. I will use North Star again. Thanks.
Samantha Gallegos
Dec 01, 2025
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Ben did such a professional job! And most importantly no upsell he was just flat out honest. It’s great to know there’s still people out there with integrity.
Jasmine Arnell
Oct 07, 2025
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Amazing service and great quality! Dylan came out and moved our outdoor unit for us and did a fantastic job. He was very personable and kept us updated on any progress and changes. Great experience and we will definitely be using Dylan and North Star again in the future!
Steven Mann
Oct 06, 2025
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Northstar came out to give me a tune up on my AC unit. Not only where they on time and professional. But they where able to easily repair a failing part before it caused more issues on my unit. I highly recommend them for any HVAC services.
Kimberlee Reese
Oct 04, 2025
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This is the second time I have used this company to help my mom. They are always very professional and courteous. And best of all they are fairly priced. This is the only company I will ever use.
B. B.
Aug 09, 2025
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Super fast service! Called at 8:00 am and was scheduled for same day. Dylan and Daniel came out. They arrive in the middle of the appointment window. They took the time to explain my system issues and took care of scheduling a duct cleaning for my 10 out of 10. Be far the best experience I have had with a HVAC company.
Craig Sorenson
May 21, 2025
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Ben installed a new AC in our home today. He is extremely knowledgeable, hard working and most professional. He took the time to patiently walk me through and explain the complexity of the AC unit. I particularly enjoyed his pleasant personality. I highly recommend Ben. 5 plus stars
Joseph Tonna
Apr 08, 2025
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We’ve been using Northstar heating and air for heating and air-conditioning needs for about 10 years. They’re amazing and provide top-notch service. And have done exceptional follow up and ongoing maintenance without hassle.
Dee TBegay
Oct 26, 2024
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So I live in an apartment complex
I have been having issues with our furnace since October. Ive been reporting it to our management, maintence guys couldnt figure it out so they called someone from North Star. A guy named Dylan showed up right away. He assessed our furnace and found the issues within minutes. He was very friendly and very helpful in answering all my questions. He explained the issues in a way I could understand. I really appreciated his help and because of him were getting a new furnace! Haha
I have been having issues with our furnace since October. Ive been reporting it to our management, maintence guys couldnt figure it out so they called someone from North Star. A guy named Dylan showed up right away. He assessed our furnace and found the issues within minutes. He was very friendly and very helpful in answering all my questions. He explained the issues in a way I could understand. I really appreciated his help and because of him were getting a new furnace! Haha
Eric Lawrence
Jun 09, 2024
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Highly recommend. I've used North Star twice in about 5 years. Both times were great. Dylan came and was extremely knowledgeable and transparent about what the issues were. Very clear on my options and pricing. Good company starts with great employees! ???????? …
Kellie Wright
Apr 05, 2024
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North Star is a wonderful local company. They have taken care of us since our installation a couple of years ago. Dylan N. Was friendly and knowledgeable. He made sure I understood what maintenance I needed to do on my furnace.
Wilma Tolman
Mar 22, 2024
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I had an excellent experience with North Star. I made an appointment with Angela, she was nice & very professional. Daniel arrived right on time. He was neat, clean & also very professional. The job he did was exceptional.
John Money
Sep 14, 2023
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North Star Has been a do what they promise Company.
They said they would help out financially, THEY DID.
They promise their employees would be considerate clean and pick up after them self after instal, THEY DID,
They promise they would come and service my new HVAC system every spring and fall, THEY DID.
Daniel Ortiz is the technician that has came to service our new HVAC system now both spring and fall. He has been very considerate and kind and professional.
North Star office has always gave us reminder calls and plenty of notice for when they will send there technician out.
Oh and one more very important item, the cost of my new HVAC system was very competitive.
Thanks from one very happy customer
John Ace Money
They said they would help out financially, THEY DID.
They promise their employees would be considerate clean and pick up after them self after instal, THEY DID,
They promise they would come and service my new HVAC system every spring and fall, THEY DID.
Daniel Ortiz is the technician that has came to service our new HVAC system now both spring and fall. He has been very considerate and kind and professional.
North Star office has always gave us reminder calls and plenty of notice for when they will send there technician out.
Oh and one more very important item, the cost of my new HVAC system was very competitive.
Thanks from one very happy customer
John Ace Money
Greg Smith
May 21, 2023
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Terry was on time and did what he had to within 20 minutes. He let me know that everything was good with my AC and the coolant level was fine. I've used them for years and I highly recommend their services.
Doug Mackay
Oct 14, 2022
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The guys at North Star are top notch. My AC went out during one of the hottest weeks of the summer and they were quick to respond. I’ve been needing to update my system for a while now and they were fair, hard working, professional, and honest with installing my AC unit and Furnace. That’s about all you can ask for in a company. I highly recommend these guys for your HVAC needs.
Pamela Carpenter
Jun 20, 2022
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Daniel was fantastic. He was very professional and personable. I felt very comfortable with his assessment and explanation regarding my A/C system. I would highly recommend this company for your A/C repairs and maintenance. Moreover, I felt like I was taken care of by a friend or family member. I didn't feel any pressure to do anything unnecessary and felt Daniel was looking out for me not only in the moment but for the future regarding the 'health' of my home A/C system. He was also very nice regarding my pets. :)
Hayley
Jun 09, 2021
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I gave this company a call after being quoted 7,000$ by another company to fix my a/c (and this wouldn't be for another day or two) that wasn't working. My house was near 85 degrees when I called North Star, they sent out an amazing rep named Anthony. He came out within a half hour of my phone call and had my ac unit fixed and working in 10 minutes and he installed a new thermostat - I was only charged $330 for everything. I couldn't recommend this place enough, specifically Anthony. He was very professional, kind, honest, quick and efficient. Will use him for any future needs!
Doug Brach
Aug 20, 2020
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North Star installed a new system in my home and they did a great job. Sales offered a great value. Installation was fast, professional, and clean. They offer a great product and the warranty is out of this world. From start to finish these guys nailed it! I would highly recommend North Star ???? Awesome work!
Guardado Lupe
Apr 23, 2020
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North Star responded immediately to my call and helped with resolving the issue with my furnace right away. Highly recommend this company. They truly care about their customers and are honest and fair with their pricing. Excellent customer service and overall positive experience. Highly recommend this company for their services.