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Business Details
35 Years
experience
Your Trusted Commercial Interior Design & Construction Partner
Founded in 1991, Creative Business Interiors has established itself as a leader in commercial interior solutions. Our in-house team handles every phase of your projectfrom initial consultation and innovative design to construction, furnishing, and long-term maintenance. With decades of combined experience, our ownership team brings deep expertise in design/build methodologies and commercial furnishings. We specialize in creating functional, goal-oriented spaces that reflect your brand while maximizing budget efficiency. Our partnerships with over 200 manufacturers, including MillerKnoll, ensure access to premium products. As a woman-owned business, we prioritize hands-on collaboration, delivering tailored solutions that align with our clients' evolving needs.

Our commitment to quality is evident in our expedited construction timelines and meticulous finishing work. We maintain long-term relationships with clients through proactive facility upkeep services. Recognized for industry leadership, our team holds certifications and awards that underscore our dedication to excellence. With locations in Milwaukee, Madison, and Green Bay, we serve businesses across Wisconsin and beyond. Our proprietary Scout platform streamlines project management, ensuring seamless communication and decision-making throughout the process. This integrated approach positions us as trusted partners in transforming commercial spaces.
Services
Design/Space Planning Building/Construction Furniture/Workspace Design Painting/Finishing Maintaining/Storage Pre-Owned Furniture Sales
Details
  • Year established: 1991
Highlights and features
  • We offer in-house design, construction, and maintenance services for seamless project execution
  • Our ownership team brings combined 60+ years of commercial interior industry expertise
  • We self-perform 80% of construction work for faster project completion
  • Access to 200+ premium furniture manufacturers including MillerKnoll partnerships
  • Proprietary Scout platform ensures transparent, real-time project collaboration
Services
Design/Space Planning
We create functional, brand-aligned commercial spaces through customized design solutions. Our experts analyze workflow needs and spatial requirements to optimize layouts. Clients benefit from visually appealing environments that enhance productivity and reflect corporate identity.
Building/Construction
Our team self-performs major interior construction work with expedited timelines. Specializing in commercial renovations, we ensure quality craftsmanship while maintaining budget parameters. Services include wall systems, electrical rough-ins, and finish carpentry for complete space transformations.
Furniture/Workspace Design
We offer comprehensive furniture solutions tailored to modern workplace needs. With access to leading manufacturers, we provide ergonomic seating, collaborative workspaces, and storage systems. Our design team ensures optimal furniture placement for functionality and aesthetics.
Painting/Finishing
Our finishing experts apply premium coatings using advanced techniques for durable, professional results. We handle wall finishes, specialty coatings, and surface preparation to maintain pristine commercial environments that withstand daily use.
Maintaining/Storage
We provide ongoing maintenance services to preserve facility appearance and functionality. Our team manages furniture repairs, finish touch-ups, and storage solutions to ensure workspaces remain operational and visually consistent over time.
People
Rebecca Gaylord
President
Rebecca Gaylord, President and majority shareholder, has led design and sales initiatives since 2004. Recognized with industry leadership awards, she oversees strategic direction while maintaining hands-on client engagement and vendor partnerships.
Gary Zimmerman
CEO
Gary Zimmerman, CEO and co-founder, brings decades of design/build expertise. With industry experience since 1991, he directs operational strategy while maintaining active involvement in key client projects and team development.
John Norfolk
Executive Vice President
John Norfolk, Executive Vice President, contributes 14 years of furniture industry experience from his prior Knoll leadership role. He focuses on client relations and operational excellence since joining ownership in 2002.
Jim Gaylord
Director of Furniture Operations
Jim Gaylord manages furniture procurement and logistics, leveraging industry relationships to ensure timely delivery of premium products. His operational oversight supports seamless furniture integration in client projects.
Amy Kopplin
Director of Design Services
Amy Kopplin, NCIDQ-certified design director, leads creative solutions with over 15 years of commercial interior experience. She specializes in translating client needs into functional, aesthetically sophisticated workspace environments.
Questions
What commercial interior services do you offer?
We provide complete solutions including space planning, construction, furniture procurement, painting, and ongoing maintenance services for commercial facilities.
Do you serve areas outside Wisconsin?
While our primary locations are in Milwaukee, Madison, and Green Bay, we serve clients across Wisconsin and the Midwest region.
Can you handle both design and construction phases?
Yes, our in-house team manages all aspects from initial design through final construction and maintenance.
Do you offer furniture purchasing options?
We provide access to thousands of commercial furniture products through our partnerships with 200+ manufacturers.
Is pre-owned furniture available?
Yes, we offer discounted pre-owned furniture options for businesses seeking cost-effective workspace solutions.