Business Details
42 Years
experience
Cloud Telephony & Contact Center Solutions for Enterprise Businesses
Intelliverse combines the innovative energy of a technology startup with the stability of 30 years of industry experience. Founded in 1984, we deliver enterprise-grade cloud communications solutions that prioritize real business needs over technical capabilities. Our Intelliverse Open Network (ION) platform leverages partnerships with Cisco, Oracle, Salesforce, Microsoft, AT&T, and Verizon to create scalable, low-latency telephony applications. With rapid deployment through service-oriented architecture, we enable businesses to implement solutions that solve specific operational challenges. Our customer-centric approach has earned trust from global corporations while maintaining the agility to adapt to evolving market demands.Through continuous R&D in Intelliverse Labs, we develop tools like our sales dialer for Salesforce CRM and real-time email tracking software. Our cloud voice messaging system integrates with hosted PBX and SIP trunking to enhance sales productivity. We offer contact center solutions that blend with existing workflows and provide 24/7 live answering services with virtual receptionists. Our per-minute billing model and flexible deployment options support businesses of all sizes, from work-from-home teams to enterprise contact centers.
Services
Cloud Telephony
Contact Center Solutions
Sales Dialer
Email Tracker
Voice Messaging
Call Blast
PBX Integration
CRM Tools
Virtual Receptionist
SMS Services
Details
- Year established: 1984
Highlights and features
- We offer 30 years of experience in enterprise communications solutions
- Our service-oriented architecture enables rapid deployment of new applications
- We develop solutions based on real business needs rather than technical capabilities
- Our cloud platform integrates with leading CRMs including Salesforce and Microsoft Dynamics
- We provide 24/7 customer support for contact center operations
Services
Cloud Telephony
Our cloud telephony platform provides scalable communication solutions for businesses of all sizes. Built on the Intelliverse Open Network, this service enables high-volume calling with low latency while maintaining call quality. Businesses can integrate this solution with existing CRM systems and communication platforms to streamline operations.
Contact Center Solutions
Our contact center solutions offer comprehensive tools for managing customer interactions. Features include automatic call distribution, interactive voice response, real-time monitoring, and workforce management. This platform supports both onshore and offshore operations with flexible per-minute billing options for businesses of all sizes.
Sales Dialer
The IntelliDialer solution integrates directly with Salesforce and Microsoft Dynamics CRM. This sales dialer enables teams to make more calls and have more meaningful conversations through automated dialing features. It streamlines the sales process by connecting directly with CRM data for improved efficiency.
Email Tracker
Our email tracking software provides real-time notifications when emails are opened. This tool shows the location of email opens to help with timely follow-ups. Sales teams use this service to improve response rates and optimize their outreach strategies with actionable engagement data.
Voice Messaging
The IntelliVoice system offers cloud-based voice messaging integrated with hosted PBX and SIP trunking. This service improves sales team productivity through automated message management while reducing communication costs. Features include call recording and digital voicemail management for remote teams.
Questions
What cloud telephony solutions do you offer?
We provide the Intelliverse Open Network platform with VoIP services, CRM integrations, and scalable contact center solutions for businesses of all sizes.
Do you integrate with Salesforce CRM?
Yes, our IntelliDialer solution offers direct integration with Salesforce CRM for automated dialing and contact management features.
Is your service available 24/7?
Yes, we provide 24/7 customer support and our cloud platform maintains continuous availability for contact center operations.
Can I track email engagement with your tools?
Our Email Tracker software provides real-time notifications when emails are opened, including location data for strategic follow-ups.
Do you offer live answering services?
Yes, we provide a Great Answering Service with virtual receptionists to handle calls and respond to customer needs after hours.
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