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Your Trusted Partner for Community Support Services in Charlotte, NC
Jewish Family Svc Agency (JFS) has been a cornerstone of community support in Charlotte for 40 years. Founded in 1980, our organization has evolved from serving Jewish Russian immigrants to providing comprehensive social services to individuals of all backgrounds. Our team of licensed therapists, case managers, and community outreach specialists delivers counseling, food assistance, senior engagement programs, and emergency financial aid. We operate under Jewish values of compassion and dignity, offering services regardless of race, religion, or income level. Our expertise in trauma-informed care, domestic violence support, and Holocaust survivor services sets us apart as a trusted resource. We maintain strict confidentiality while fostering independence through care management and caregiver education.

Our partnerships with local agencies and funding sources like the Jewish Federation of Greater Charlotte ensure we meet evolving community needs. With flexible appointment times and sliding-scale fees for qualifying clients, we prioritize accessibility. Our staff's decades of combined experience in social work and mental health counseling establish our authority in the nonprofit sector. We demonstrate trustworthiness through transparent operations and a commitment to client-centered care, evidenced by testimonials highlighting life-changing impacts. Our 24/7 crisis support lines and community education initiatives further solidify our role as a reliable safety net for vulnerable populations.
Services
Counseling Services Food Pantry Senior Engagement Domestic Violence Support Case Management
Details
  • Year established: 1980
Highlights and features
  • 40 years serving Charlotte's diverse communities with trauma-informed care
  • Offers sliding-scale fees for qualifying Jewish community members
  • 24/7 crisis support through local behavioral health and domestic violence hotlines
  • Specialized Holocaust survivor services and caregiver education programs
  • Licensed therapists accept multiple insurance plans including Medicare/Medicaid
What people say
"Safe place to get help" Counseling improved marriage Emergency assistance saved family Senior programs connect community Trauma support transformed lives
Services
Counseling Services
Our licensed therapists provide confidential counseling for individuals, couples, and families facing life challenges. Specialized services include trauma recovery, domestic violence support, and child anxiety treatment. We accept multiple insurance plans and offer sliding-scale fees for qualifying clients in the Jewish community.
Food Pantry
We distribute nutritious food and personal care items to families in need through our pantry. Clients receive biweekly grocery selections with dignity-preserving choices, plus holiday meal packages. Emergency food assistance is available for crisis situations.
Senior Engagement
Our senior programs maintain independence through friendly visits, case management, and cultural celebrations. Services include Holocaust survivor support, caregiver education, and social activities that combat isolation while preserving Jewish traditions.
Domestic Violence Support
We offer immediate safety planning, counseling, and community resource connections for domestic violence survivors. Our 24/7 hotline provides crisis intervention while our therapists deliver trauma-informed care to help rebuild lives after abuse.
Case Management
Our case managers develop personalized plans connecting clients to housing, transportation, and financial assistance. We coordinate care for seniors and families in crisis, ensuring access to essential services while maintaining client dignity.
People
Howard Olshansky
Executive Director
Howard leads JFS's strategic direction with decades of nonprofit leadership experience. He oversees all operations while maintaining community partnerships that expand our service capacity.
Rachel Green
Director of Programs and Services
Rachel manages program development with 20+ years in social work. She ensures clinical excellence across counseling, senior services, and community outreach initiatives.
Amanda Levine
Senior Engagement Therapist
Amanda provides mental health support for seniors, specializing in geriatric counseling. She combines clinical expertise with cultural sensitivity to address aging-related challenges.
Courtney Lawrence
Clinical Therapist
Courtney offers trauma-informed therapy for individuals and families. Her focus areas include child anxiety disorders and domestic violence recovery using evidence-based therapeutic techniques.
Eva Kantor
Senior Engagement Manager
Eva coordinates senior programs with 15 years of experience in elder care. She organizes cultural events and manages volunteer networks that support Charlotte's aging population.
Questions
What populations does JFS serve?
We serve individuals of all ages, faiths, and backgrounds across Greater Charlotte, including seniors, families in crisis, domestic violence survivors, and Holocaust survivors.
How can I access counseling services?
Call 704.364.6594 to schedule an appointment. We offer day/evening hours and accept multiple insurance plans, with sliding-scale fees available for qualifying clients.
Does JFS offer emergency assistance?
Yes, we provide emergency financial aid through the Community Tzedakah Fund and operate 24/7 crisis hotlines for mental health and domestic violence support.
How do I donate to JFS?
Visit our website to donate online, contribute food items at scheduled drives, or contact us about planned giving and tribute card options.
What senior services are available?
We offer friendly visits, case management, counseling, Holocaust survivor support, caregiver education, and cultural celebrations for seniors in Charlotte.