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Business Details
41 Years
experience
Custom Upholstery & Furniture Design in Charlotte, NC
Design Upholstery has been a leader in custom upholstery and furniture design since 1985, founded by third-generation craftsman Mike Polly. Our team combines traditional craftsmanship with modern techniques to create bespoke furniture solutions for residential and commercial clients. We specialize in custom upholstery, reupholstery, and fabrication using premium hardwoods, hand-tied springs, and designer fabrics. Every project begins with your concept, which we transform into a unique, handcrafted piece tailored to your space. Our commercial clients benefit from our expertise in large-scale projects for hotels, restaurants, and offices, with fabrication and installation services available on flexible schedules.

We maintain strict quality control by handling all work in-house, ensuring every detail meets our exacting standards. With over 50 years of combined experience, our artisans prioritize durability, aesthetics, and functionality in every piece. Client satisfaction is our priority, reflected in our collaborative process, transparent communication, and commitment to resolving any concerns immediately. Our reputation for exceptional craftsmanship and personalized service has made us a trusted choice for designers, businesses, and homeowners across the region. This dedication to quality and customer-centric approach continues to drive our growth and success.
Services
Custom Upholstered Furniture Custom Banquettes Expert Reupholstery Commercial Upholstery Custom Wall Upholstery
Details
  • Year established: 1985
Highlights and features
  • We offer over 50 years of combined experience in custom upholstery and furniture design.
  • All work is completed in-house with strict quality control by skilled artisans.
  • We use premium hardwoods, hand-tied springs, and high-quality fabrics for durability.
  • Our commercial project expertise includes hotels, restaurants, and office spaces.
  • We guarantee immediate resolution of any post-installation issues.
What people say
Craftsmanship is beyond compare Attention to detail flawless Handles issues immediately Professional yet family-like service Best in the business
Services
Custom Upholstered Furniture
We craft one-of-a-kind furniture pieces tailored to your space using solid hardwood frames, hand-tied springs, and premium materials. Clients may select from our designer fabrics or provide their own for a personalized touch. Our process ensures durability, comfort, and aesthetic precision, transforming your vision into a functional heirloom.
Expert Reupholstery
Our team revitalizes vintage or damaged furniture with meticulous reupholstery, using high-quality thread, Dacron, and foam. We remove old fabric to prevent wear and ensure a crisp finish, preserving structural integrity while updating aesthetics. This service extends the life of cherished pieces while maintaining their original character.
Commercial Upholstery
We provide tailored upholstery solutions for hotels, restaurants, and offices, including seating and wall treatments. Our staff handles large-scale projects with professional-grade materials, offering flexible scheduling for fabrication and installation. Clients benefit from durable, stylish results that enhance commercial spaces.
Custom Banquettes
We design and build custom banquettes to fit unique kitchen layouts, combining functionality with long-lasting craftsmanship. A mock-up is created to ensure proper fit before final fabrication, allowing adjustments for optimal dimensions. Available in multiple designs for both residential and commercial use.
Custom Wall Upholstery
We apply fabric to walls, doors, and cabinets for a distinctive interior design element. Using nailhead trim and premium materials, this service adds texture and elegance to residential or commercial spaces. Our expertise ensures seamless application and lasting visual impact.
People
Mike Polly
Founder
Third-generation furniture upholsterer with over 50 years of experience, Mike founded the company in 1985 to preserve traditional craftsmanship. He oversees operations and ensures quality across all projects.
Roger
Team Lead
With 15 years of collaboration, Roger manages client relationships and project execution. His focus on communication and detail ensures client satisfaction from concept to installation.
Questions
Can I provide my own fabric for upholstery?
Yes, clients may supply their own fabric. However, we only guarantee quality for fabrics purchased through us to ensure flaw-free results.
Why is removing old fabric important during reupholstery?
Old fabric causes new fabric to slide, leading to premature wear and potential staining. Removing it ensures a crisp finish and longevity.
How does your process differ from other upholstery companies?
We complete all work in-house with skilled artisans, unlike competitors who outsource. This ensures quality control and secure handling of your furniture.
Do you offer commercial upholstery services?
Yes, we specialize in commercial projects for hotels, restaurants, and offices, providing fabrication and installation tailored to business needs.
What materials do you use for custom furniture?
We use solid hardwood frames, hand-tied springs, premium foam, and designer fabrics to ensure durability and aesthetic excellence in every piece.