Business Details
25 Years
experience
Emergency
services
Your Trusted IT Partner in Durham, NC
Work Smart has been empowering businesses across the Southeast with strategic technology solutions for over two decades. Founded in 2001 and headquartered in Durham, North Carolina, we maintain a strong regional presence with offices in Charlotte, Greensboro, Philadelphia, Atlanta, and the NY metro area. Our approach combines deep industry expertise with personalized service, ensuring clients receive tailored IT strategies that align with their unique operational goals. We specialize in proactive managed IT services, advanced cybersecurity frameworks, and cloud migration solutions designed to enhance productivity and mitigate risks.Recognized as a finalist for the NC TECH Awards in Cybersecurity Innovation and consistently ranked among the fastest-growing private companies, our team of certified professionals prioritizes long-term partnerships over transactional interactions. By maintaining a relentless focus on innovation and client success, we help organizations transform technology from a cost center into a strategic asset. Our commitment to local communities and technical excellence has solidified our reputation as a trusted advisor in IT consulting and managed services.
Services
Managed IT Services
Co-Managed IT Services
Cybersecurity
Data Backup Recovery
IT Strategy Planning
Cloud Services
Microsoft 365 Migration
Hosted File Sharing
Hosted Email Security
Backups
Details
- Year established: 2001
Highlights and features
- We offer 24 years of experience in managed IT services and cybersecurity solutions.
- Our regional offices provide localized support across six major metropolitan areas.
- We implement proactive IT management strategies to prevent system downtime.
- Recognized as a Channel Futures MSP 501 award-winning service provider.
- Our certified professionals deliver customized technology roadmaps for long-term growth.
Services
Managed IT Services
Our Managed IT Services provide comprehensive oversight of your technology infrastructure through proactive monitoring and maintenance. This solution ensures continuous system availability while reducing operational costs through predictable monthly billing. With 24/7 support and rapid response protocols, we help businesses maintain optimal performance across networks, servers, and endpoint devices.
Cybersecurity
WorkSmart's Cybersecurity services protect organizations through multi-layered defense strategies including advanced threat detection, firewall management, and employee training programs. Our proactive approach combines cutting-edge technology with industry best practices to safeguard sensitive data against evolving cyber threats while ensuring compliance with regulatory requirements.
Cloud Services
Our Cloud Services enable seamless digital transformation through secure infrastructure migration and optimization. We implement hybrid cloud solutions that balance cost-efficiency with performance requirements while maintaining strict data governance standards. This approach provides scalable resources that adapt to changing business needs without compromising security or accessibility.
Data Backup Recovery
WorkSmart's Data Backup and Recovery solutions protect critical business information through automated, encrypted backups with multiple storage redundancies. Our tested recovery protocols ensure minimal data loss and rapid system restoration during unexpected outages, helping organizations maintain continuity during crisis situations.
IT Strategy Planning
Our IT Strategy and Planning service aligns technology investments with business objectives through comprehensive assessments and forward-looking recommendations. We develop customized technology roadmaps that optimize current infrastructure while preparing organizations for future digital transformation initiatives and emerging technological opportunities.
People
Mike Hamuka
CEO
As CEO, Mike Hamuka leads WorkSmart's strategic vision and operational execution. With extensive experience in IT services leadership, he drives innovation while maintaining focus on client satisfaction and team development across multiple regional offices.
Donald DeMarco
CRO
Chief Revenue Officer Donald DeMarco oversees business development and client acquisition strategies. He leverages deep industry relationships to expand WorkSmart's market presence while ensuring alignment between client needs and service delivery capabilities.
Andy Rose
Director of Professional Services
Andy Rose directs WorkSmart's professional services division, ensuring technical excellence in solution implementation. His team specializes in complex IT transformations, delivering customized architectures that optimize client technology investments across diverse industries.
Chris Goodwin
Director of Client Growth
Chris Goodwin focuses on expanding client relationships through needs-based solution development. He works closely with organizations to identify technology gaps and implement strategic upgrades that enhance operational efficiency and competitive advantage.
Jesse Crow
Director of Core Technology
Jesse Crow leads WorkSmart's core technology initiatives, maintaining expertise in emerging IT trends and cybersecurity threats. He ensures the company's technical capabilities remain at the forefront of industry advancements to better serve evolving client requirements.
Questions
What are Managed IT Services?
Managed IT Services provide proactive technology oversight through continuous monitoring, maintenance, and support of your IT infrastructure to prevent issues before they impact operations.
How does cybersecurity protection work?
Our cybersecurity solutions combine advanced threat detection, regular vulnerability assessments, and employee training to create layered defenses against digital threats and data breaches.
Do you offer 24/7 technical support?
Yes, we provide 24/7 technical support with rapid response protocols to ensure critical IT issues receive immediate attention at any time of day or night.
Can you help migrate to cloud services?
Yes, our cloud migration specialists handle complete transitions to cloud platforms, ensuring secure data transfer and optimized configurations for improved scalability and performance.
What locations do you serve?
We serve businesses in Durham, Charlotte, Atlanta, Greensboro, Philadelphia, and the NY metro area with localized support from regional offices in each location.
How do you ensure data recovery?
We implement automated, encrypted backups with multiple redundancies and regularly test recovery processes to guarantee minimal data loss and rapid restoration during emergencies.
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