Business Details
40 Years
experience
Award-Winning Charlotte Home Remodeling & Custom Home Builders
Palmer Custom Builders has been transforming homes in the Charlotte, NC area since 1986. With over 35 years of experience in residential construction, our design-build approach ensures seamless collaboration from concept to completion. We specialize in custom kitchen and bathroom remodels, home additions, and new custom home construction, prioritizing craftsmanship and client relationships. Our team's deep understanding of local codes and neighborhoods allows us to deliver projects that align with homeowners' visions while maintaining structural integrity. Recognized by the National Association of the Remodeling Industry (NARI) for over 20 years of excellence, we combine proven expertise with innovative solutions. Our BBB A+ rating reflects our commitment to transparency, ethical practices, and client satisfaction. From minor renovations to full-scale projects, we emphasize clear communication, detailed planning, and quality execution. Our process, refined over decades, ensures projects stay on time and within budget without compromising standards. Client testimonials highlight our ability to address unexpected challenges while delivering results that exceed expectations. We believe in creating spaces that enhance daily living while maintaining the character of existing homes.
Services
Kitchen Remodeling
Bathroom Remodeling
Home Additions
Custom Homes
Accessory Dwelling Units
Sunroom Conversions
Whole House Renovations
Garage Additions
Outdoor Living Spaces
Structural Repairs
Served areas
- Charlotte, Matthews, Mint Hill, Monroe, Weddington, Waxhaw, Marvin, Huntersville and Concord as well as Fort Mill, Lake Wylie and Rock Hill, South Carolina.
Details
- Year established: 1986
Highlights and features
- Home Remodeling
- Kitchen Remodeling
- Bathroom Remodeling
- Home Additions
- Home Repairs
Associations and certifications
- BBB
- NARI
- EPA Lead-Safe Certified Firm
Payment methods
- Credit cards
- Checks
What people say
Exceeded expectations
On time, on budget
Professional crews
Transparent communication
Problem-solving expertise
Services
Kitchen Remodeling
Transform outdated kitchens into functional, modern spaces with custom cabinetry, high-performance countertops, and optimized layouts. Our process includes structural modifications, plumbing/electrical updates, and material selection guidance. Serving Charlotte homeowners seeking improved functionality and aesthetic appeal while maintaining home character.
Home Additions
Expand living space with seamless home additions including primary suites, family rooms, and multi-story expansions. We handle zoning compliance, structural integration, and interior/exterior finishing to create spaces that feel like original home elements while meeting modern living requirements.
Custom Homes
Build fully customized dream homes on client-owned lots or assist with land selection. Our design-build approach ensures cohesive planning, material selection, and construction oversight. Specializing in energy-efficient designs, universal accessibility features, and architectural styles matching Charlotte's diverse neighborhoods.
Accessory Dwelling Units
Create backyard cottages, garage apartments, or in-law suites compliant with Charlotte's evolving zoning regulations. These versatile spaces serve multi-generational living needs, rental income opportunities, or work-from-home requirements while adding long-term property value through permitted, code-compliant construction.
Whole House Renovations
Comprehensive home transformations addressing structural updates, system modernization, and aesthetic enhancements. From historic home restorations to contemporary open-concept conversions, our phased approach minimizes disruption while improving functionality, energy efficiency, and market value across entire properties.
People
Gary Palmer
General Contractor
Gary Palmer, General Contractor, founded Palmer Custom Builders' parent corporation in 1986, initially specializing in repairs, flooring and renovations. From those early roots to the wide diversity of projects that Palmer Custom Builders routinely tackles today, Gary brings over 30 years of experience in remodeling, custom home construction, and residential repairs. He provides to Palmer Custom Builders' clients an expertise in all phases of the construction process, including technical services, project planning, job estimating, creative design and construction solutions, as well as his invaluable field experience. Clients truly benefit from Gary's hands-on project management approach, as he takes an active role in ensuring that high standards of quality and fine workmanship are maintained and timely progress is made on the jobsite. Yet it's Gary's desire to fulfill the unique needs of each client that comes through in everything Palmer Custom Builders' team does. "When we start a project, the entire team looks at it as if it were their own," Gary emphasizes. No matter what size or type of project, it's Gary's personal involvement and extensive knowledge that gives his clients a good comfort level: he holds an Unlimited North Carolina General Contractor's License and a South Carolina Residential Builder's license. Both licenses allow Palmer Custom Builders to construct residential projects of unlimited value in either state. Gary graduated from NC State University with a BS in Natural Resource Management with special emphasis on site and facility planning and design. He also holds an Associates' Degree from Paul Smith's College of Forestry in Forest Recreation - Designing, Building and Management of Parks & Recreational Facilities.
Questions
What home remodeling services do you specialize in?
We specialize in kitchen and bathroom remodels, home additions, custom home construction, accessory dwelling units, and whole-house renovations with a focus on structural integrity and functional design improvements.
Do you handle both design and construction?
Yes, our integrated design-build approach provides single-point accountability, combining architectural design, permitting, and construction management under one contract for streamlined project execution.
What Charlotte area communities do you serve?
We serve Charlotte and surrounding areas including Weddington, Waxhaw, Matthews, Fort Mill, Indian Land, Lake Wylie, and other Mecklenburg County communities within a 25-mile radius.
Are you licensed for structural modifications?
As licensed general contractors in North and South Carolina, we handle all structural changes including load-bearing wall removals, foundation work, and multi-story additions with proper engineering oversight.
How do you handle project timelines?
We provide detailed schedules during planning and maintain 95% on-time completion rates through experienced subcontractor coordination, material procurement planning, and proactive issue resolution processes.
What quality assurance measures do you provide?
Our 35+ years of NARI membership ensures adherence to strict quality standards, with multiple inspection phases, client walkthroughs, and a comprehensive two-year warranty on all construction workmanship.