Business Details
36 Years
experience
Emergency
services
Your Trusted Business Travel Partner in Charlotte, NC
Corporate Travel Management (CTM) has been a trusted leader in business travel solutions since 1990. Our commitment to combining cutting-edge technology with personalized service sets us apart in an increasingly automated industry. With decades of experience, we specialize in reducing corporate travel costs through customized programs, robust reporting tools, and strategic vendor negotiations. Our team of ASTA Verified travel advisors prioritizes intentional hospitality, ensuring compliance with corporate policies while enhancing traveler satisfaction.As a Women's Business Enterprise certified company, we maintain agility in a dynamic market, offering 24/7 support during disruptions and leveraging global partnerships like Frosch to deliver exceptional value. Our no-contract approach reflects confidence in our service quality, proven by long-term client relationships and industry recognition.
Services
Business Travel Management
Online Booking Solutions
Reporting and Data Management
Duty of Care Services
Entertainment Industry Travel
Leisure Travel Planning
Meetings and Events Coordination
Incentive Travel Programs
Details
- Year established: 1990
Highlights and features
- We have specialized in business travel since 1990 with owner-managed service
- Our customized programs reduce travel expenses without long-term contracts
- Global network access through FROSCH partnership in 50+ international markets
- ASTA Verified travel advisors ensure industry-leading expertise and compliance
- Proactive duty-of-care support during flight disruptions and emergencies
Associations and certifications
- Women's Business Enterprise National Council (WBENC)
What people say
Responsive service
Cost savings
Reliable support
Easy to work with
Excellent support
Services
Business Travel Management
Customized travel programs reduce corporate expenses through strategic vendor negotiations and policy compliance. Our ASTA Verified advisors ensure cost savings while maintaining traveler satisfaction. Real-time reporting tools provide financial transparency and actionable insights for continuous improvement.
Online Booking Solutions
Advanced Concur and Deem platforms enable seamless travel arrangements with personalized agent support. Customizable interfaces streamline booking processes while ensuring adherence to corporate policies. Integrated tools allow itinerary sharing and trip cloning for team travel efficiency.
Duty of Care Services
Proactive monitoring ensures traveler safety during disruptions through real-time location tracking and emergency response coordination. Our 24/7 support team provides immediate assistance during cancellations or delays, minimizing business impact while prioritizing traveler well-being.
Reporting and Data Management
Comprehensive reporting includes expense reconciliation, manifest tracking, and big data analysis. Custom dashboards deliver actionable insights for optimizing travel budgets and policy effectiveness. Nightly fare drop monitoring ensures ongoing cost optimization for corporate clients.
Leisure Travel Planning
CTM Vacations offers curated leisure experiences from tropical getaways to adventure travel. Our Virtuoso network provides exclusive amenities and personalized itineraries. Specialized packages include golf, spa, and incentive travel options for individual and group bookings.
Questions
How does CTM reduce corporate travel costs?
We negotiate vendor rates, monitor fare drops nightly, and implement policy-compliant booking tools that have achieved 20% average savings for clients.
What travel management technologies do you use?
We integrate Concur and Deem platforms with proprietary tools for real-time reporting, seat optimization, and automated policy enforcement.
Do you offer global travel support?
As a FROSCH Global Partner, we provide 2,000+ agents in 50+ countries with localized expertise and discounted international fares.
How do you handle flight disruptions?
Our 24/7 team proactively rebooks travelers during delays, monitors seating preferences, and stores unused tickets for future use.
Are your travel advisors certified?
All staff hold ASTA Verified certification, demonstrating industry-leading knowledge and commitment to professional standards.
Can you manage both business and leisure travel?
Yes, we offer corporate solutions alongside CTM Vacations' curated leisure packages through our Virtuoso network partnerships.
