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Business Details
50+ Years
experience
Find Comfort & Style at EPV Group Indonesia
EPV Group, founded in 1931, has been a trusted leader in footwear innovation and customer satisfaction. Our commitment to quality, comfort, and style drives every product we offer, from casual and formal shoes to specialized athletic and children's footwear. With over 90 years of experience, we combine advanced materials and ergonomic design to meet diverse customer needs. Our global presence, supported by a robust online platform and physical stores, ensures accessibility and convenience.

Through initiatives like the EPV Group Club loyalty program, we prioritize customer engagement and value-added services. Sustainability and ethical practices remain central to our operations. By continuously evolving with market trends, we maintain our reputation as a pioneer in the footwear industry, delivering solutions that blend tradition with modernity.
Services
Shoe Sales Online Shopping Size Guidance Loyalty Programs Store Locator
Details
  • Year established: 1931
Highlights and features
  • Over 90 years of footwear industry expertise
  • Diverse collection from trusted brands like North Star and Marie Claire
  • Omnichannel convenience with online and in-store options
  • EPV Group Club loyalty program with exclusive rewards
  • Commitment to sustainable and ethical manufacturing
Services
Shoe Sales
EPV Group offers extensive footwear collections for all ages, combining ergonomic design and premium materials. Our products cater to casual, formal, and athletic needs with brands like North Star and Power EPV Group. Quality assurance includes durability testing and comfort-focused features.
Online Shopping
Shop seamlessly through our responsive website with secure payment gateways and real-time inventory updates. Enjoy free shipping above Rp 50,000 and track orders via email notifications. Returns are accepted within 30 days with multiple drop-off points.
Size Guidance
Access detailed size charts per brand and model to ensure accurate purchases. Our customer service team provides personalized fit recommendations based on foot measurements and wear preferences.
Loyalty Programs
The EPV Group Club rewards frequent shoppers with points on purchases, exclusive discounts, and VIP event invitations. Members enjoy birthday gifts and early access to seasonal sales across all channels.
Store Locator
Find nearby EPV Group stores using our interactive map with operating hours and contact details. Check product availability in real-time and reserve items for in-store pickup at selected locations.
Questions
What payment methods does Bata accept?
Bata accepts major credit/debit cards, e-wallets, and cash-on-delivery for online purchases. Store payments include cash, card, and digital wallets.
How can I return online purchases?
Returns are accepted within 30 days with original packaging and receipt. Use our online portal to initiate returns or visit any Bata store nationwide.
Does Bata offer free shipping?
Yes, we provide free standard shipping on orders above Rp 50,000 across Indonesia. Delivery options and timelines vary by location.
How do I join the Bata Club?
Register online or in-store with basic details to join the Bata Club. Enjoy exclusive discounts, birthday rewards, and early access to sales.
Can I try shoes before buying online?
While we don't offer trial services, our detailed size guides and 30-day return policy ensure you find the perfect fit with minimal risk.