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Your Trusted Partner for Connectivity Solutions
At Single Digits, we specialize in delivering seamless, enterprise-class connectivity solutions tailored for hospitality, senior living, multi-family, and student housing industries. Our mission is to transform how guests, residents, and staff experience connectivity by providing robust Wi-Fi networks, managed IT services, and innovative video entertainment through our proprietary Connected Life Platform. With a global footprint serving over 3,600 customers and 1 million units, we combine cutting-edge technology like Wi-Fi 6, 5G, and IoT with 24/7 live support to optimize network performance and user satisfaction.Our expertise in network design, proactive monitoring, and security ensures minimal downtime while extending the lifecycle of existing infrastructure. By prioritizing user-centric design and operational efficiency, we empower property owners to enhance revenue, improve retention, and deliver a 'home away from home' experience. Our team of seasoned professionals brings decades of combined experience in network engineering, cybersecurity, and hospitality technology, ensuring clients receive tailored solutions backed by industry-leading reliability and support.
Services
Wi-Fi Solutions
Managed IT Services
Video Entertainment
Network Design
Connected Life Platform
Highlights and features
- We offer 24/7 live phone support with 95% call answer rate within 90 seconds.
- Our proactive network monitoring minimizes service disruptions and enhances user experience.
- We extend the lifecycle of existing network infrastructure, reducing total cost of ownership.
- Our Connected Life Platform integrates Wi-Fi 6, 5G, and IoT for future-ready networks.
- We provide customized authentication portals and bandwidth management for secure connectivity.
What people say
24/7 support
Seamless streaming
Network reliability
Cost-effective solutions
Proactive monitoring
Services
Managed IT Services
Our 24/7 Managed IT Services ensure continuous network performance through proactive monitoring, remote updates, and security threat mitigation. Designed for hospitality and residential properties, this service reduces downtime by addressing issues before they impact users. Our team provides real-time optimization and emergency troubleshooting, allowing staff to focus on core operations while we handle technical demands.
Wi-Fi Solutions
We deliver high-bandwidth Wi-Fi networks tailored for multi-dwelling units and hospitality venues. Our solutions support seamless streaming, video conferencing, and IoT integration while maintaining security. By leveraging Wi-Fi 6 and 5G technology, we ensure reliable connectivity across large properties, enhancing guest and resident satisfaction with minimal infrastructure costs.
Connected Life Platform
This proprietary platform centralizes network control, offering real-time analytics, device authentication, and bandwidth management. Property managers gain insights into usage patterns, security threats, and user experience metrics. The platforms scalability supports properties of all sizes, from boutique hotels to large senior living communities, with customizable access portals and reporting tools.
Video Entertainment
Our DirecTV partnership enables live TV streaming via Wi-Fi, eliminating traditional satellite dishes. Residents access on-demand content, cloud DVR, and regional sports channels through mobile devices. The service includes user-friendly remotes and integrates with smart home systems, providing entertainment flexibility while reducing equipment costs for property owners.
Security Solutions
We implement enterprise-grade security measures, including encrypted transactions, firewall protection, and peer-to-peer attack prevention. Our NOC team continuously monitors for malicious activity, ensuring data privacy for residents and businesses. Additional safeguards like VLAN segmentation and guest network isolation protect against unauthorized access across high-traffic networks.
People
Craig Sheetz
Chief Executive Officer
Craig Sheetz leads Single Digits with a vision to redefine connectivity in hospitality and residential sectors. Bringing decades of technology leadership experience, he drives innovation in network solutions and customer-centric service delivery.
Chris Shupe
Chief Operating Officer
Chris Shupe oversees daily operations, ensuring efficient deployment of Single Digits connectivity solutions. His expertise in scaling infrastructure supports the companys growth across diverse markets while maintaining service excellence.
John Nelson
Chief Technology Officer
John Nelson spearheads technology strategy, focusing on advancing the Connected Life Platform. His leadership in integrating 5G, Wi-Fi 6, and IoT ensures Single Digits remains at the forefront of network innovation.
Questions
What industries does Single Digits serve?
We specialize in hospitality, senior living, multi-family housing, and student housing sectors.
How does the Connected Life Platform benefit property owners?
It provides centralized network management, real-time analytics, and customizable user authentication to enhance operational efficiency.
Is 24/7 technical support available?
Yes, our team offers round-the-clock assistance with a 95% call answer rate within 90 seconds.
Can residents stream live TV using your service?
Yes, we partner with DirecTV to deliver live TV streaming via Wi-Fi without satellite dishes.
How do you ensure network security?
We use encrypted transactions, firewalls, and continuous monitoring to protect against threats and unauthorized access.
