Business Details
Your Trusted IT Partner for Workflow Automation
Visual Point delivers cutting-edge workflow and business process automation solutions to public and private sector clients. Founded over two decades ago by technology professionals, we specialize in ServiceNow and UiPath platforms to drive enterprise digital transformation. Our team combines deep technical expertise with industry-specific knowledge to address complex challenges faced by federal agencies and commercial organizations. With certified professionals in Project Management, ServiceNow Administration, and UiPath RPA, we implement agile methodologies that ensure budget adherence and scalable customizations. Our proven track record includes high-impact implementations for the U.S.Department of Education and USDA, demonstrating our ability to deliver practical, impactful solutions. We maintain a flexible delivery model offering full lifecycle services or long-term outsourcing options. Our ServiceNow expertise spans ITSM, PPM, and custom application development, while our UiPath implementations have achieved over $3.5M ROI for enterprise clients. We prioritize customer service excellence while navigating government-specific challenges like license management. Our agile approach ensures solutions evolve with client needs while maintaining cost-effectiveness and operational efficiency.
Services
ServiceNow Implementation
UiPath Automation
Workflow Optimization
RPA Solutions
IT Modernization
Highlights and features
- We have 20+ years of experience in enterprise workflow automation
- Our team includes ServiceNow and UiPath certified professionals
- Proven ROI of $3.5M+ in federal government implementations
- Agile methodology ensures budget adherence and scalable solutions
- Certified experts in Project Management and IT service delivery
Services
ServiceNow Implementation
We implement ServiceNow platforms for enterprise workflow optimization. Our solutions include ITSM, PPM, and custom application development. We help organizations transition from legacy systems to modern digital workflows that improve operational efficiency and provide management insights.
UiPath Automation
Our UiPath implementations deliver robotic process automation for enterprise environments. We build scalable, high-availability solutions that eliminate repetitive tasks and improve employee productivity. Our expertise includes multi-tenant architectures and integration with existing IT systems.
People
Pedro Perez
President / CEO
Co-founder with 20+ years of enterprise IT experience. Leads ServiceNow practice and manages key client relationships. Certified Project Management Professional and ServiceNow Administrator. Holds BS in Management Science from Virginia Tech.
Greg Jorgensen
Chief Operating Officer
Co-founder with biotech and federal IT experience. Manages USDA UiPath implementation. Certified Project Manager, AWS Architect, and ServiceNow Developer. Holds MS in Biotech from Johns Hopkins University.
Questions
What ServiceNow modules do you specialize in?
We specialize in ITSM, PPM, ITOM, CSM, and custom application development on the ServiceNow platform.
Do you have federal government implementation experience?
Yes, we've successfully implemented solutions for the U.S. Department of Education and USDA.
What UiPath certifications does your team hold?
Our consultants include certified UiPath developers with enterprise implementation expertise.
How do you ensure project success?
We use Agile methodology with continuous client collaboration and iterative development cycles.
What ROI can clients expect from automation?
Our implementations have achieved $3.5M+ ROI through improved efficiency and reduced manual work.
