Business Details
50+ Years
experience
Emergency
services
Your Trusted Property Management Partner in Washington, D.C.
Chatel Real Estate has been a cornerstone of the Washington, D.C., and Northern Virginia real estate markets since 1950. Our team provides comprehensive property management services designed to reduce stress and enhance rental experiences for tenants, condo associations, and investors. With decades of combined experience, we prioritize client satisfaction through attentive service and expert handling of property needs. Our local presence ensures we understand market nuances and can respond promptly to tenant concerns. We handle tenant communications, maintenance requests, and financial management to protect property investments.Our streamlined processes include marketing properties for optimal returns, rigorous tenant screening, and timely rent collection. Regular property inspections and efficient turnover services maintain asset value and attract quality renters. We offer dedicated online portals for transparent communication and transaction management. Our accounting services ensure accurate bookkeeping and timely payments for property owners. With a legacy of excellence, we combine traditional values with modern tools to deliver reliable real estate solutions.
Services
Property Management
Condo/HOA Management
Rent Collection
Maintenance Services
Tenant Screening
Financial Management
Marketing Services
Details
- Year established: 1950
Highlights and features
- We have over 70 years of combined experience in D.C. and Northern Virginia real estate markets
- Our local presence enables prompt response to property maintenance and tenant needs
- We implement a rigorous tenant screening process to ensure property protection
- Our online portals provide 24/7 access to rent payment and maintenance request systems
- We maintain properties through regular inspections and efficient turnover services
What people say
Top-notch real estate services
Prompt when issues arise
Easy to use portal
Professional and detail oriented
Show they want my business
Services
Property Management
We provide comprehensive property management services that protect real estate investments through proactive maintenance and tenant management. Our team handles day-to-day operations including rent collection, financial reporting, and property inspections. With local market expertise, we maximize returns while minimizing owner involvement through streamlined processes and modern technology integration.
Condo/HOA Management
Our specialized condo and HOA management services ensure community needs are met through effective governance and maintenance. We coordinate board communications, enforce regulations, and manage common area upkeep. Our experienced team handles budgeting, vendor coordination, and resident concerns to maintain property values and community satisfaction across managed associations.
Tenant Screening
We implement a rigorous tenant screening process that includes credit checks, criminal background investigations, and rental history verification. This thorough approach ensures reliable tenancy placements that protect property owners' investments. Our standardized evaluation criteria help minimize risks while maintaining fair housing compliance throughout the selection process.
Maintenance Services
Our maintenance services ensure properties remain in optimal condition through prompt repair responses and preventive care. We handle emergency repairs 24/7 and schedule regular inspections to identify potential issues. Our network of trusted vendors enables efficient service delivery while maintaining quality standards for all managed properties.
Financial Management
We provide comprehensive financial management including rent collection, bookkeeping, and tax preparation services. Our systems ensure timely payments to owners while maintaining accurate financial records. We generate regular reports and provide online access to account statements, making property financial management transparent and accessible for all clients.
People
Lou Costanza
President
Lou Costanza leads Chatel Real Estate with decades of local real estate experience. He oversees strategic operations and ensures client satisfaction through personalized service. His leadership maintains the company's commitment to excellence in property management.
Peter Chan
Vice President
Peter Chan serves as Vice President, managing day-to-day operations and client relations. With extensive property management expertise, he ensures efficient service delivery across all managed properties. His leadership supports the company's commitment to quality real estate solutions.
Chris Matherne
Director of Rental Management
Chris Matherne oversees rental management operations, ensuring effective tenant placement and property marketing. His team focuses on maximizing rental returns through strategic pricing and property presentation. He brings specialized expertise in local market dynamics and tenant relations.
Maria Miller
Property Manager
Maria Miller manages a portfolio of properties, serving as primary contact for tenant and owner needs. Her hands-on approach ensures prompt issue resolution and consistent property maintenance. She applies extensive experience in residential property management to deliver quality service.
Dillon Snider
Property Manager
Dillon Snider provides property management services with focus on client communication and operational efficiency. He coordinates maintenance activities and tenant interactions while maintaining compliance with housing regulations. His proactive management style supports property value preservation.
Questions
What property management services do you offer?
We provide full-service property management including rent collection, tenant screening, maintenance, financial reporting, and marketing services for residential and commercial properties in Washington, D.C. and Northern Virginia.
How do you handle emergency maintenance requests?
Our team offers 24/7 emergency maintenance support through an after-hours answering service that ensures urgent property issues receive immediate attention and resolution.
Can owners access their property information online?
Yes, we provide online portals for property owners to access financial statements, documents, and payment options with secure, real-time account information.
How do you select qualified tenants?
We use a rigorous screening process including credit checks, criminal background investigations, and rental history verification to ensure reliable tenant placements for property owners.
What areas do you serve?
We specialize in property management services throughout Washington, D.C., and Northern Virginia, with local expertise in Georgetown, Dupont Circle, and surrounding neighborhoods.
How often do you inspect properties?
We conduct regular property inspections as part of our maintenance program to identify potential issues and ensure properties remain in optimal condition year-round.
