Business Details
28 Years
experience
Emergency
services
Trusted IT Services & Cybersecurity Solutions
Founded in 1998, Mousecalls® Computer Service has evolved from a local startup into a nationwide IT services provider serving 15,000+ clients. Our team of certified professionals delivers tailored technology solutions with a focus on security, reliability, and personalized support. We prioritize client satisfaction through transparent communication, proven methodologies, and a commitment to staying ahead of evolving cybersecurity threats.Our low churn rate reflects our dedication to exceeding industry standards while maintaining a client-centric approach. With decades of combined experience, we combine technical expertise with practical problem-solving to address the unique needs of businesses and practices across multiple sectors.
Services
Managed IT Services
Cybersecurity
Cloud Backup
Virus Scanning
Password Management
Details
- Year established: 1998
Highlights and features
- 25 years of experience serving 15,000+ clients nationwide
- Certified professionals with expertise in cybersecurity and IT management
- Low churn rate reflecting exceptional client retention
- Proven emergency response protocols for cyber threats
- Personalized service tailored to specific business needs
What people say
Timely, professional service
Highly qualified support
Pleasure to recommend
Cost-efficient solutions
Exceptional computer support
Services
Managed IT Services
Our Managed IT Services provide comprehensive oversight of business technology infrastructure. We monitor systems 24/7, implement proactive maintenance, and deliver rapid response to issues. Clients benefit from reduced downtime, predictable costs, and access to a team of certified IT professionals managing everything from network security to software updates.
Cybersecurity
Our Cybersecurity solutions protect against hacking, malware, and data breaches. Services include threat detection, security audits, and implementation of protective measures. Clients receive ongoing monitoring, incident response planning, and staff training to mitigate risks. We combine advanced technology with practical strategies to safeguard sensitive information across all digital platforms.
Cloud Backup
Cloud Backup services ensure business continuity through secure offsite data storage. We implement automated backup systems with multiple redundancy layers. Clients gain peace of mind knowing their critical information is protected against hardware failure, natural disasters, or cyberattacks. Recovery processes are tested regularly to guarantee rapid data restoration when needed.
Virus Scanning
Our Virus Scanning service detects and eliminates malicious software from computer systems. We use advanced antivirus tools with real-time protection capabilities. Clients receive regular system scans, immediate threat alerts, and complete malware removal services. This proactive approach prevents performance issues and security vulnerabilities while maintaining optimal system functionality.
Password Management
Password Management solutions help businesses maintain secure login credentials across all digital platforms. We implement encrypted password vaults, enforce strong authentication protocols, and provide automated credential management. Clients benefit from enhanced security without compromising accessibility, reducing risks associated with weak or reused passwords across their technology ecosystem.
People
D. Kent Skinner
CPA
Certified Public Accountant with extensive experience in financial management and technology integration for professional firms.
Dr. Tom Nesbitt
Former President
Medical association leader with deep understanding of technology needs in healthcare practices and professional organizations.
Lance Bracy
Board Member
Legal professional with specialized knowledge of technology requirements for law firms and regulatory compliance matters.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, cybersecurity protection, cloud backup solutions, and emergency response for technology issues.
How do you handle cybersecurity emergencies?
Our team offers immediate assistance with hacked accounts, malware removal, and security reinforcement to prevent future incidents.
Are your services available outside Nashville?
Yes, we serve clients across 26 states with remote support and on-site visits when required.
What makes Mousecalls® Computer Service different from other IT providers?
We combine technical expertise with personalized service, maintaining a low churn rate through consistent client satisfaction.
Do you offer after-hours emergency support?
Yes, we provide emergency response services for critical technology issues outside regular business hours.
