Business Details
48 Years
experience
Your Trusted Event Planning Partner in Seattle
Seattle Hospitality is the Pacific Northwest's premier full-service event agency with over 47 years of experience delivering impactful experiences that inspire connection. As a women-owned business certified by WBENC, we specialize in comprehensive event management, destination management, incentive travel, venue sourcing, registration technology, and video production. Our team of industry experts combines strategic planning with creative design to execute seamless events ranging from intimate VIP gatherings to large-scale conferences for Fortune 500 companies and global associations.With a 98% customer satisfaction rating, we pride ourselves on our deep industry relationships, global network, and commitment to integrating corporate social responsibility, sustainability, and inclusivity into every program. Our proven Seattle Hospitality Playbook ensures flawless execution through meticulous project management, innovative problem-solving, and a client-centric approach that has earned us recognition as one of Puget Sound Business Journal's Best Workplaces for three consecutive years.
Services
Event Management
Destination Management
Video Production
Incentive Travel
Venue Sourcing
Registration Technology
Transportation Logistics
Details
- Year established: 1978
Highlights and features
- 47 years of DMC expertise in the Pacific Northwest
- Women-owned business certified by WBENC
- 98% customer satisfaction rating from global clients
- Global network for destination events in 30+ countries
- Integrated CSR, sustainability, and inclusivity practices
Associations and certifications
- Women's Business Enterprise National Council (WBENC)
What people say
Gold standard in DMC services
Exceptional team performance
Seamless event execution
Creative problem-solving
Trusted long-term partner
Services
Event Management
Our comprehensive event management services handle every detail from strategy to execution. With expert project managers and a proven Seattle Hospitality Playbook, we deliver high-impact experiences for conferences, annual meetings, product launches, and corporate retreats. Our seamless integration with client teams ensures flawless execution through venue selection, budget management, logistics coordination, and onsite support for events ranging from 10 to 10,000 attendees.
Destination Management
As the Pacific Northwest's leading destination management company, we create authentic local experiences with over 47 years of expertise. Our insider knowledge of Seattle and Portland provides exclusive access to unique venues, cultural attractions, and transportation logistics. We specialize in custom tours, VIP programs, and incentive travel experiences that showcase regional highlights while ensuring seamless execution through trusted vendor partnerships.
Video Production
Seattle Hospitality Studios produces cinematic storytelling and engaging digital content that elevates brands. Our services include brand videos, sizzle reels, animated explainers, and event documentation. From concept development to final editing, we create scroll-stopping content for virtual events, marketing campaigns, and thought leadership initiatives that maintain audience engagement across global platforms.
Venue Sourcing
Our strategic venue sourcing leverages industry relationships and buying power to secure optimal properties worldwide. We provide comprehensive RFP management, contract negotiations, and budget analysis while prioritizing client needs over brand loyalty. Our services include site inspections, housing management, and attrition risk mitigation for conferences, retreats, and incentive programs of all sizes.
Incentive Travel
We design customized incentive travel programs that motivate top performers through extraordinary experiences. From luxury wellness retreats to cultural immersions and adventure travel, our full-service management includes destination selection, itinerary planning, onsite logistics, and personalized touches that create lasting memories while aligning with client brand values and business objectives.
People
Marka Waechter
Partner & Executive Chair
With decades of industry experience, Marka provides strategic leadership while maintaining Seattle Hospitality's founding vision of delivering exceptional event experiences through collaborative partnerships and innovative solutions.
Brett Robertson
Partner & CEO
As CEO, Brett drives Seattle Hospitality's growth strategy while ensuring operational excellence across all service lines, maintaining the company's reputation for flawless execution and client satisfaction.
Alesa Cullens
Partner & VP of Finance
Alesa oversees financial operations with expertise in event budgeting, contract negotiations, and strategic financial planning that supports both client objectives and company growth.
Julie Keaton
Partner & VP of Engagement
Julie leads client engagement strategies, focusing on relationship development and ensuring that every client interaction reflects Seattle Hospitality's commitment to personalized service and exceptional results.
Korrin Bizek
VP of Destination Management & Incentives
With extensive DMC expertise, Korrin specializes in creating memorable destination experiences that showcase Pacific Northwest hospitality while managing complex incentive travel programs globally.
Questions
What does SHW stand for?
SHW evolved from Seattle VIP Services to Seattle Hospitality Worldwide, now representing our global reach while maintaining Pacific Northwest roots.
Is SHW a certified women-owned business?
Yes, SHW is certified by the Women's Business Enterprise National Council (WBENC) as a women-owned business.
Do you operate outside the Pacific Northwest?
We manage events in over 30 countries and have extensive experience with domestic and international destination events.
What event types do you handle?
We manage conferences, corporate meetings, incentive trips, product launches, brand activations, and both virtual/hybrid events.
How early should we engage SHW?
We recommend 6-12 months for large events, but can accommodate shorter timelines based on scope and availability.
Can you incorporate sustainability practices?
Yes, we integrate CSR, sustainability, and DEI elements into events through local partnerships and environmentally conscious planning.
