Business Details
19 Years
experience
Electronic Pet Fencing Solutions in Lake Stevens, WA
Puget Sound Pet Stop has been a trusted provider of electronic pet fencing solutions in Western Washington since 2007. Our team combines over 26 years of industry experience with cutting-edge technology to deliver the most advanced and humane pet containment systems available. We specialize in customized installations for dogs and cats, utilizing Pet Stop's patented features like Edge-To-Edge technology and rechargeable EcoLite Plus collars. Our commitment to customer satisfaction is evident through free training programs, lifetime warranties on equipment, and a 100% containment rate for properly trained pets. We prioritize pet comfort with low-correction systems and personalized training sessions conducted by certified professionals.With service areas spanning eight Washington counties, we offer both indoor and outdoor fencing options tailored to individual pet needs. Our dedication to innovation is reflected in features like smartphone app integration and diagnostic charging stations. We maintain a strong focus on community service, operating as a family-owned business that values transparency and ethical practices. Our technicians undergo rigorous training to ensure installations preserve landscaping while providing maximum security. Backed by industry-leading research and development, we guarantee satisfaction with every system we install.
Services
Electronic Dog Fencing
Cat Containment Systems
Pet Training Programs
EcoLite Collar Installation
Battery Replacement Services
Indoor Boundary Systems
Wire Repair Services
System Upgrades
Pet Behavior Consultation
Custom Fencing Design
Details
- Year established: 2007
Highlights and features
- 26 years of combined industry experience with certified installation teams
- Free training program for first 90 days post-installation
- Exclusive EcoLite Plus rechargeable collars with diagnostic features
- Lifetime warranties on transmitters and receivers
- Proven 100% containment rate for properly trained pets
What people say
Professional and easy to work with
100% containment success rate
Excellent follow-up support
Gentle training methods
Durable equipment performance
Services
Electronic Dog Fencing
Our outdoor dog fencing systems create invisible boundaries using advanced signal technology. Custom installations accommodate various property sizes and layouts while ensuring pet safety through graduated correction levels. Systems include lifetime warranty transmitters and receivers.
Cat Containment Systems
Specially designed containment solutions for cats using ultra-lightweight receivers. Systems create both outdoor boundaries and indoor exclusion zones while maintaining aesthetic property appearance through buried wiring.
Pet Training Programs
Professional training includes minimum three GentleSteps sessions with certified handlers. Free follow-up training available for 90 days post-installation to reinforce boundary awareness through positive reinforcement techniques.
EcoLite Collar Installation
Installation of industry-leading EcoLite Plus collars featuring diagnostic charging and rechargeable batteries. Weighing just 0.8 ounces, these collars offer 25-year battery life with low-battery alerts and adjustable correction settings.
Battery Replacement Services
Supply and installation of replacement batteries for various collar models. Services include diagnostic checks and compatibility verification with existing containment systems to maintain optimal performance.
People
Debbie Overholt
Co-Owner
With 26 years of business experience and a passion for pet care, Debbie co-founded Puget Sound Pet Stop in 2007. She previously operated espresso drive-thru locations and brings extensive customer service expertise to the business.
Matthew Overholt
Lead Technician
Over 15 years of technical experience in pet fencing systems. Specializes in wire installation that preserves landscaping while maintaining system integrity. Holds expertise in troubleshooting complex containment challenges for various pet breeds.
Questions
How does your electronic pet fence work?
Our system uses buried wire transmitting signals to collars that deliver graduated corrections when pets approach boundaries. Training reinforces boundary awareness through positive reinforcement techniques.
What training is included with installation?
We provide minimum three GentleSteps training sessions during installation and offer free follow-up training for 90 days to ensure pets understand boundary parameters.
Do you service existing systems from other brands?
Yes, we offer swap-out programs for Invisible Fence systems with up to 70% discounts on Pet Stop equipment upgrades and discounted service calls for existing systems.
What warranty coverage do you provide?
We offer lifetime warranties on Pet Stop transmitters and receivers, covering manufacturing defects and accidental damage with deductible-based replacements for damaged equipment.
Can the system work for small dogs and cats?
Our EcoLite Plus collars weigh only 0.8 ounces, making them ideal for small breeds and cats while maintaining full functionality and adjustable correction settings.
How long do battery replacements last?
Battery life varies by model but typically lasts 4-6 months for standard batteries and up to 25 years for rechargeable EcoLite systems with proper maintenance.
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Reviews (1)
John D.
Dec 11, 2012
Report
We had Puget Sound Pet Stop set up their system at our place approximately 1-1/2 years ago. At that time, we had adopted a dog that was challenging to train, but I am thoroughly impressed by how effectively Debbie trained our dog to stay within our property lines. We have not experienced any problems whatsoever, and our dog often goes outdoors without wearing his collar, as he is aware of the boundary and does not cross it. The product is great, the customer service is excellent, and the pricing is fair, making it a very good value, in my opinion.
