Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Business Technology Solutions
D Atamax has been a leader in business technology solutions since 1955, evolving from a mimeograph equipment provider to a comprehensive technology partner. Founded as A.B. Dick Products of St. Louis, the company expanded its offerings to include copiers, printers, managed IT services, and unified communications solutions. With decades of experience, D Atamax serves businesses across Texas and Arkansas, delivering tailored technology strategies that enhance workflow efficiency and security. The companys mission centers on creating raving fans through personalized service, innovative solutions, and a commitment to client success.Datamaxs team of experts combines deep industry knowledge with strategic alliances with top-tier partners like Canon and Microsoft to address diverse business challenges. Their services include managed print solutions, document management, cybersecurity, and proactive IT support, ensuring clients focus on their core operations while D Atamax handles technology complexities. Recognized for exceptional customer service, D Atamax maintains a 93.2 Net Promoter Score based on 13,506 client surveys, reflecting its dedication to exceeding expectations.
Services
Managed IT Services
Office Equipment Sales
Document Management
Unified Communications
Print Management
Details
- Year established: 1955
Highlights and features
- We offer 70+ years of experience in business technology solutions.
- Our team includes certified IT specialists and Canon equipment experts.
- We guarantee 24/7 support desk availability for urgent technical needs.
- Our proactive service metrics include 3:05-hour average response time.
- We maintain 91.5% first-call resolution rates for service requests.
What people say
Excellent service
Prompt response
Knowledgeable technicians
Reliable solutions
Proactive support
Services
Managed IT Services
D Atamax provides comprehensive IT infrastructure management, including cybersecurity, network monitoring, and data protection. Our experts handle complex IT challenges while you focus on business growth. Services include risk assessments, cloud integration, and 24/7 support desk assistance for enterprises of all sizes.
Office Equipment Sales
We offer Canon copiers and printers tailored to business needs, with leasing options and maintenance agreements. Our Discovery MFP Security Solutions ensure document security while optimizing workflow efficiency for small businesses and enterprises alike.
Document Management
Our enterprise content management solutions digitize workflows, reduce physical storage needs, and enhance document security. Services include workflow automation, cloud storage integration, and compliance-focused records management for improved operational efficiency.
Unified Communications
D Atamax delivers cloud-based communication platforms integrating voice, video, messaging, and collaboration tools. Our UCaaS solutions enable seamless remote work capabilities while maintaining enterprise-grade security and scalability for growing organizations.
Print Management
Our MPS solutions reduce print costs through usage analytics, secure print controls, and automated supply replenishment. Services include fleet optimization, rules-based printing policies, and detailed cost-accounting reports to improve sustainability and efficiency.
People
David Rhodes
Division President, Texas
With leadership experience since 2012, David Rhodes oversees D Atamax's Texas operations. He drives strategic growth while maintaining the company's commitment to exceptional client service and technology innovation across the state.
Clay Mills
Vice President, Sales (Texas)
Clay Mills leads Texas sales efforts, leveraging his expertise in technology solutions since joining D Atamax in 2015. He focuses on understanding client needs to deliver customized office equipment and IT service agreements.
Steve Kennemer
Vice President, Service (Texas)
With 22 years in the copier industry, Steve Kennemer directs Texas service operations. His team ensures rapid response times and high first-call resolution rates, maintaining D Atamax's reputation for exceptional technical support.
Questions
What technology partners does D Atamax work with?
D Atamax partners with industry leaders like Canon, Microsoft, Lexmark, and Laserfiche to deliver comprehensive technology solutions tailored to client needs.
Do you serve businesses outside Texas?
Yes, we provide services across Arkansas locations including Little Rock, Hot Springs, and Fort Smith, in addition to our Texas operations.
What IT services do you offer?
Our IT services include managed network monitoring, cybersecurity protection, data backup solutions, and 24/7 help desk support for businesses of all sizes.
How quickly do you respond to service requests?
Our average response time is 3:05 hours for all devices, with 91.5% first-call resolution rates based on recent service metrics.
Can you help with document workflow optimization?
Yes, our document management solutions include workflow automation, digital archiving, and secure document capture to improve business process efficiency.
