Business Details
30 Years
experience
Your Trusted Exotic Pet Store in Phoenix, AZ
Scales 'n Tails has been a trusted name in the exotic pet industry for over 29 years, founded in 1996 by Jim Whitt. Our passion for reptiles and exotic animals began with Jim's early explorations of the Nevada desert and has grown into a network of 15 locations across four states. We specialize in providing healthy animals, premium live feeders, and comprehensive pet care supplies while supporting reptile enthusiasts through expert guidance and franchising opportunities.Our team brings decades of combined experience in exotic pet care, offering turn-key franchise solutions with proven business models, supplier partnerships, and hands-on training. We maintain rigorous quality standards in animal care and customer service, ensuring both novice and experienced pet owners receive reliable products and expert advice.
Services
Exotic Pet Sales
Live Feeders
Pet Supplies
Franchise Opportunities
Care Guides
Enclosure Setup
Animal Health Products
Details
- Year established: 1996
Highlights and features
- 29 years of specialized expertise in exotic pet care since 1996
- Proven franchise model with 15+ successful locations across four states
- Comprehensive supplier network with exclusive pricing agreements
- Turn-key franchise solutions including site selection and inventory setup
- Hands-on training from experienced reptile care professionals
What people say
Healthy animals
Knowledgeable staff
Great selection
Excellent guidance
Quality supplies
Services
Exotic Pet Sales
We offer a wide selection of healthy reptiles, amphibians, and exotic animals for responsible pet ownership. Our inventory includes ball pythons, bearded dragons, leopard geckos, and other popular species. All animals undergo health screenings and come with care instructions to ensure proper husbandry for both novice and experienced owners.
Live Feeders
Premium live feeder insects are available for all exotic pet dietary needs. Our inventory includes crickets, mealworms, dubia roaches, and other nutritionally appropriate options. Feeders are bred to high health standards and offered in various sizes to accommodate different reptile species and growth stages.
Pet Supplies
Complete selection of enclosures, heating equipment, UVB lighting, and substrate materials for proper reptile habitat setup. We carry trusted brands like Zoo Med and provide expert guidance on creating appropriate environments for specific species' temperature, humidity, and spatial requirements.
Franchise Opportunities
Turn-key franchise solutions for aspiring exotic pet store owners include site selection, inventory setup, and operational training. Our proven business model provides access to established supplier relationships, discounted pricing, and ongoing support for store design, marketing, and animal care protocols.
Care Guides
Comprehensive care resources covering habitat requirements, feeding schedules, and health maintenance for various exotic species. Our educational materials address temperature gradients, UVB lighting needs, dietary requirements, and proper handling techniques to promote long-term pet health and owner success.
Questions
What exotic pets do you offer?
We provide a wide range of reptiles including ball pythons, bearded dragons, leopard geckos, and various amphibians. All our animals come with detailed care instructions.
Do you offer franchise opportunities?
Yes, we offer turn-key franchise packages with site selection, inventory setup, and comprehensive training programs for qualified applicants.
What care supplies do you carry?
We stock complete habitat solutions including enclosures, heating equipment, UVB lighting, substrates, and feeding supplies for all exotic pet species.
What franchise support do you provide?
We offer full support including site selection, lease negotiation, store design, inventory setup, staff training, and ongoing operational assistance for franchise owners.