Business Details
46 Years
experience
Your Adventure Starts Here with Top Outdoor Gear
Founded in 1980, Ski Chalet has grown from a small Midwest startup to one of America's leading outdoor specialty retailers. Our journey began with a passion for winter sports and a vision to connect adventure-seekers with high-quality gear. Over four decades, we've expanded to over 30 stores across 12 states while maintaining our core commitment to personalized service and outdoor community engagement. Our team combines firsthand experience with technical expertise to help customers find the perfect equipment for skiing, snowboarding, cycling, water sports, and more.We pride ourselves on offering products from 350+ trusted brands, backed by a Low Price Guarantee and lifetime warranties on select items. Beyond retail, we actively support local initiatives like the Texas MS 150 and annual clothing drives, reinforcing our belief that adventure should be accessible to all. With both physical stores and a robust e-commerce platform, we remain dedicated to making outdoor experiences more accessible, enjoyable, and community-focused.
Services
Ski Equipment Sales
Snowboard Rentals
Bike Fittings
Water Sports Gear
Outdoor Apparel
Gear Warranty Services
Product Price Matching
Online Order Tracking
Store Locator Tool
Adventure Expert Consultation
Details
- Year established: 1980
Highlights and features
- 40+ years of expertise in outdoor sports equipment retail
- 30+ stores across 12 states with expert staff advisors
- 350+ premium outdoor brand partnerships
- Community-focused business with $100K+ annual local investments
- Price match guarantee on identical in-stock items
Services
Ski Equipment Sales
We offer comprehensive ski equipment sales featuring top brands like Burton, K2, and Atomic. Our inventory includes skis, boots, bindings, and accessories for all skill levels. Expert staff provide personalized equipment recommendations based on terrain preferences and skiing ability.
Snowboard Rentals
Full-service snowboard rental program with latest models from CAPiTA and Ride. Includes boards, boots, and bindings matched to rider specifications. Available at all mountain-adjacent locations with seasonal pricing options.
Bike Fittings
Professional bike fitting services using precision measurement tools. Available for road, mountain, and hybrid bikes. Ensures optimal comfort and performance through saddle height adjustment, handlebar positioning, and cleat alignment.
Water Sports Gear
Specialized water sports equipment sales and rentals including wakeboards, kayaks, and paddleboards. Features brands like GoPro and Wakesurf. Includes safety gear such as life vests and helmets for various water activities.
Gear Warranty Services
Comprehensive warranty support for outdoor equipment purchases. Covers manufacturing defects and performance issues. Includes manufacturer-direct claims processing and extended warranty options for select products.
People
Barry Goldware
Founder
Outdoor enthusiast and businessman who established Ski Chalet in 1980 after identifying a market gap for winter apparel. Transformed the business from a Midwest startup to national retail chain with both physical and online presence.
Steve Rath
Co-Owner
Became co-owner in 2012, bringing strategic leadership to drive business growth. Focused on expanding omnichannel capabilities while maintaining the company's core outdoor retail expertise and customer service standards.
Karl Salz
President
Appointed President in 2019 to lead the company's vision for future growth. Prioritizes enhancing customer experience through staff training programs and store transformations into full-service outdoor equipment centers.
Questions
What is your return policy for purchased items?
We accept returns on new, unused merchandise with original packaging within 30 days for refund, 60 days for exchange/store credit. Online purchases require order status verification.
Do you price match competitors' advertised prices?
Yes, we'll match lower advertised prices for identical in-stock items. Verification required at time of purchase. Excludes coupons, shipping rates, and phone quotes.
Can I modify my email address in your system?
Update your email through the 'Change email' link in your account settings. Requires verification of new address through confirmation email.
What payment methods do you accept?
We accept major credit cards and PayPal. When using PayPal, shipping address must match verified PayPal account address. Stores cannot process PayPal refunds.
Do you offer international shipping options?
Some products can be shipped to US-based forwarding addresses. Certain manufacturer restrictions apply. Visit our International Shipping page for specific product availability and shipping limitations.
