Business Details
Emergency
services
24/7 Commercial Kitchen Equipment Repair Services
Heritage Service Group has been a trusted provider of commercial kitchen equipment repair and maintenance services for over a decade. Our team of CFESA-certified technicians delivers 24/7 emergency response, factory-trained expertise, and genuine OEM parts to ensure optimal equipment performance. We specialize in servicing restaurants, hotels, healthcare facilities, and government institutions across Louisiana and Florida. Our self-performing model guarantees quality control while reducing costs for clients. With service centers in New Orleans and Pompano Beach, we combine rapid response times with comprehensive preventative maintenance programs to maximize equipment uptime and energy efficiency.Our technicians undergo rigorous training to handle over 150 equipment types, from commercial ovens to ice machines. We maintain digital records for all service interactions, ensuring transparent documentation for our clients. As an authorized service agent for major manufacturers, we verify factory warranties while providing complete site inspections. Our commitment to safety, reliability, and customer satisfaction has established us as industry leaders in the foodservice equipment service sector.
Services
Equipment Repair
Installation Services
Preventative Maintenance
OEM Parts Supply
Emergency Services
Highlights and features
- We offer 24/7 emergency response for critical equipment failures
- Our technicians are CFESA-certified and factory-trained specialists
- We guarantee 100% self-performing service for quality control
- We use genuine OEM parts to maintain equipment warranties
- Our preventative maintenance programs reduce equipment downtime by 40%
Associations and certifications
- CFESA Certified Company
Services
Equipment Repair
Our CFESA-certified technicians provide 24/7 emergency repair services for commercial kitchen equipment. Using genuine OEM parts ensures proper functionality and warranty protection. We handle all equipment types including ovens, fryers, and ice machines.
Preventative Maintenance
Customized maintenance programs extend equipment lifespan while optimizing energy efficiency. Our technicians perform comprehensive inspections to identify potential issues before they cause operational disruptions for foodservice businesses.
OEM Parts Supply
We supply authentic manufacturer parts that meet safety and performance standards. Using genuine components maintains equipment warranties while ensuring reliable operation for critical commercial kitchen functions.
Installation Services
Factory-authorized installation ensures proper equipment operation from day one. Our certified technicians handle complete site inspections and verify factory warranties during the installation process for all commercial kitchen equipment.
Emergency Services
Our 24/7/365 emergency response team provides rapid solutions for equipment failures. Fully stocked service vehicles enable same-visit repairs to minimize downtime for restaurants, hotels, and institutional kitchens.
People
David Eidson
Branch Manager
David Eidson oversees operations at our New Orleans service center with over 15 years of experience in commercial kitchen equipment maintenance and repair services.
Ashley Dell
Branch Manager
Ashley Dell manages our Pompano Beach location, bringing extensive expertise in foodservice equipment solutions and customer service management to Heritage Service Group.
Questions
What types of equipment do you service?
We service all commercial kitchen equipment including cooking appliances, refrigeration units, ice machines, and warewashing systems from major manufacturers.
Are your technicians certified?
All our technicians are CFESA-certified and factory-trained to ensure proper repair and maintenance of commercial foodservice equipment.
Do you offer emergency services?
Yes, we provide 24/7/365 emergency repair services with rapid response times to minimize equipment downtime for our clients.
Do you use genuine manufacturer parts?
We exclusively use original equipment manufacturer (OEM) parts to maintain warranty protection and ensure optimal equipment performance.
What service areas do you cover?
We primarily serve Louisiana and Florida from our New Orleans and Pompano Beach service centers with nationwide support capabilities.