Business Details
27 Years
experience
Emergency
services
Your Trusted Partner for Courier & Logistics Solutions
Founded in 1999 by industry veterans Frank Gonzales and Norm Nied, Advanced Messenger Service has built a reputation as a leader in same-day delivery and logistics solutions across Chicagoland, the Midwest, and nationwide. Our team combines decades of collective experience with cutting-edge technology to deliver reliable, customer-centric services. With over 60% of our couriers boasting 10+ years of experience, we prioritize on-time performance, advanced route optimization, and real-time tracking to meet the evolving needs of industries ranging from healthcare to construction.Our commitment to integrity, accountability, and innovation ensures clients receive tailored solutions that exceed expectations. Backed by a fleet of well-maintained vehicles and a proprietary logistics management system, we empower businesses with seamless connectivity and operational continuity. From medical specimen transport to dedicated routing, our focus remains on delivering what others promise while maintaining the highest standards of professionalism and service excellence.
Services
Same-Day Delivery
Medical Specimen Transport
Dedicated Routing
Next Flight Out
Customized Distribution
Warehousing
On-Demand Messenger
Expedited Ground Trucking
Business Continuity Planning
Details
- Year established: 1999
Highlights and features
- We offer 25+ years of experience in same-day logistics and courier services.
- Our proprietary Xcelerator system enables real-time tracking and route optimization.
- We provide 24/7 service with a 365-day-a-year call center.
- Our team includes couriers with over 10 years of average experience.
- We guarantee customized billing and performance reporting solutions.
What people say
Timely delivery
Efficient and reliable
Seamless service
Professional drivers
Critical support
Services
Same-Day Delivery
Our same-day delivery service ensures urgent packages reach their destination within hours. Using GPS-optimized routes and a fleet of well-maintained vehicles, we guarantee timely deliveries for industries requiring rapid turnaround. Clients benefit from real-time tracking and proof-of-delivery features.
Medical Specimen Transport
Specialized medical specimen transport maintains strict chain-of-custody protocols. Couriers use temperature-controlled containers and priority routing to ensure samples arrive intact. This service supports labs, hospitals, and clinics with critical diagnostic needs across Chicagoland and beyond.
Dedicated Routing
Dedicated routing provides consistent, recurring delivery solutions for businesses with regular transport needs. Customizable schedules and trained couriers ensure reliable pickups and drop-offs, ideal for document exchange, inventory replenishment, or multi-stop logistics.
Next Flight Out
Next Flight Out service coordinates urgent air transport for time-sensitive cargo. We manage logistics from pickup to airport coordination, ensuring packages meet the next available flight. This solution serves clients requiring cross-country or international delivery within hours.
Customized Distribution
Customized distribution solutions address unique supply chain challenges. Our team designs route-specific plans and integrates with client systems for seamless order management, supporting businesses with complex delivery networks or high-volume requirements.
People
Frank Gonzales
Founder and CEO
Frank Gonzales co-founded U.S. Messenger in 1999 after 21 years at Corporate Express Delivery Systems. With expertise in logistics leadership, he drives strategic growth while maintaining operational excellence across the company's services.
Marcia Benzuly
Chief Technology Officer
Marcia Benzuly oversees all technology initiatives with 40+ years of IT experience. She leads innovation in logistics software, including the Xcelerator system, ensuring cutting-edge solutions for real-time tracking and delivery optimization.
Daniel Gonzales
President and CEO
Daniel Gonzales brings 18 years of industry experience to his role, overseeing supply chain operations and technological advancements. His leadership focuses on client success through innovative logistics strategies and operational efficiency.
Ronald Libman
Chief Customer & Business Development Officer
Ronald Libman directs business growth with a background in logistics and military service. He specializes in expanding logistics services while maintaining client relationships through tailored solutions and strategic partnerships.
Evelyn Bremner
Operations Manager of Route Services
Evelyn Bremner manages route operations with 40+ years in the courier industry. Her expertise in dispatch and logistics ensures efficient service delivery across multiple sectors, emphasizing reliability and performance metrics.
Questions
What areas do you serve?
We serve Chicagoland, the Midwest, and nationwide locations with same-day and expedited delivery options.
Do you offer 24/7 delivery services?
Yes, our call center and delivery operations are available 24 hours a day, 365 days a year.
How can I track my package?
Use our online system or mobile app for real-time GPS tracking and proof-of-delivery updates.
What industries do you specialize in?
We serve healthcare, construction, financial, and logistics industries with tailored delivery solutions.
Can you handle urgent medical specimen transport?
Yes, we maintain strict protocols for medical specimen delivery with temperature control and priority routing.
Do you provide customized billing options?
Yes, we offer EDI templates, PDF billing, and performance reports tailored to your business needs.
