Business Details
27 Years
experience
Emergency
services
Your Trusted Mac IT Support Partner in Tucson
Since 1999, STAT Computer Services has been dedicated to empowering small businesses through specialized Mac consulting and IT support. Founded by Boyd Burkhardt, whose expertise in Apple technology spans decades, we combine deep technical knowledge with a client-centric philosophy. Our services range from strategic tech planning to on-site and remote support, ensuring businesses maximize their technology investments. We prioritize unbiased recommendations, avoiding hardware sales except for essential networking equipment, and focus on long-term solutions tailored to each client's unique needs.Our team holds multiple Apple certifications and maintains a proven track record of resolving complex technical challenges. With clients across Arizona, California, Mexico, and beyond, we emphasize proactive maintenance through tools like our Health STATus Alert System, which prevents downtime by identifying potential issues before they escalate. Our commitment to transparency, responsiveness, and technical excellence has earned us enduring trust in industries ranging from healthcare to legal services.
Services
Tech Strategy Consulting
On-Site Support
Remote Support
Network Health Monitoring
Computer Setup
Mac Migration
Server Configuration
Wireless Networks
Backup Solutions
Hardware Recommendations
Details
- Year established: 1999
Highlights and features
- We provide 24/7 personalized customer support.
- Our team consists of certified Apple experts with decades of experience.
- We implement a proactive computer health monitoring system.
- We operate with full transparency and no hidden fees.
- We specialize in strategic Mac solutions for small businesses.
What people say
Outstanding support
Quick response
Proactive monitoring
Expertise in Macs
Highly reliable
Services
Tech Strategy Consulting
Our Tech Strategy Consulting service ensures your technology investments align with business goals. We analyze workflows, evaluate existing systems, and recommend tailored Mac solutions. Clients receive actionable plans for hardware, software, and network optimization without vendor bias.
On-Site Support
On-site support covers Mac installation, troubleshooting, and training at your location. Our certified technicians handle migrations, backups, and system audits. Services include mobile workforce enablement and collaborative work solutions for Tucson-area businesses.
Remote Support
Remote Support provides cost-effective assistance for Mac workstations and servers. We offer 15-minute billing increments for troubleshooting, software installations, and ongoing maintenance. Secure connections via customized Teamviewer clients ensure prompt issue resolution.
Network Health Monitoring
Health STATus Alert System monitors over 100 system metrics to prevent downtime. This annual subscription service detects hardware failures, backup issues, and performance degradation while maintaining strict data privacy protocols.
Network Support
Network Support includes wireless installations, cabling, and server configuration. Our team optimizes network performance while providing equipment recommendations. Services cover both new installations and troubleshooting for existing systems.
People
Boyd Burkhardt
Owner
Boyd began Mac support in 1983 and holds multiple Apple certifications. He founded STAT in 1999 after leading Simutek's technical services. With expertise in strategic planning and system design, he specializes in solving complex Mac challenges for businesses.
Daniel Carlile
Consultant
Daniel joined STAT in 2012, specializing in network installations and server management. His expertise includes building-to-building wireless solutions and technical consulting. He plays a critical role in resolving complex infrastructure challenges for clients.
Chris Peery
Consultant Emeritus
Chris has over 30 years of Apple support experience, including network administration for schools. He joined STAT in 2003 and contributes technical expertise while pursuing media and music projects in Tucson's creative community.
Questions
What Mac services do you offer?
We provide tech strategy consulting, on-site support, remote assistance, network solutions, and proactive health monitoring for Mac systems.
Do you serve businesses outside Tucson?
Yes, while based in Tucson, we serve clients across Arizona, California, Mexico, and internationally in locations like Switzerland and Antigua.
What makes your service different?
We focus exclusively on Mac solutions with no vendor bias, offering transparent recommendations and 24/7 support from certified experts.
How much do your services cost?
Remote support starts at $60/15-minutes, on-site services at $240/hour, and network monitoring subscriptions range from $25-$50/year per computer.
Are you available for emergencies?
Yes, we provide 24/7 emergency support with rapid response times for critical business systems.
