Business Details
38 Years
experience
Custom Outdoor Kitchens & Fireplaces in Tucson
Since 1988, Flame Connection has served Southern Arizona as a premier provider of outdoor kitchen systems, hearth products, and installation services. Our team collaborates directly with homeowners and contractors to deliver tailored solutions that transform residential spaces. With an extensive selection of built-in gas grills, pizza ovens, fireplaces, and shade structures, we combine product expertise with professional installation to ensure seamless project execution. Our commitment to quality is demonstrated through comprehensive service offerings including grill maintenance, fireplace repair, and BTU calculation guidance.As a locally owned business, we prioritize personalized customer support and maintain 20 burning display units to help clients visualize potential installations. Our staff's technical knowledge spans from basic operational services to complete system cleanings, with transparent pricing starting at $195 for basic grill maintenance and $450 for full cleaning services. We differentiate ourselves through competitive pricing strategies for building professionals and a dedicated focus on matching products to specific project requirements while maintaining strict adherence to quality standards.
Services
Outdoor Kitchens
Fireplace Installation
Grill Cleaning
Gas Inserts
Shade Structures
Wood Stoves
BBQ Islands
Fire Pit Design
BTU Calculations
Annual Maintenance
Details
- Year established: 1988
Highlights and features
- 35+ years serving Southern Arizona with specialized hearth expertise
- Expert staff provides personalized product selection guidance
- Comprehensive service includes installation and maintenance
- Locally owned with deep community knowledge
- 20 burning display units for product demonstration
Associations and certifications
- ROC# 204396
- ROC# 204397
What people say
Superior job
Fair price
Expert team
On time
Annual cleaning
Services
Outdoor Kitchens
Design and installation of complete outdoor kitchen systems featuring premium built-in grills, refrigeration units, and storage solutions. Our experts create functional spaces that integrate seamlessly with existing architecture while meeting specific cooking and entertaining needs. Projects include countertop selection, appliance specification, and gas line configuration.
Fireplace Repair
Professional maintenance and repair for gas and wood-burning fireplaces. Services include pilot light adjustment, chimney cleaning, gas valve replacement, and glass panel restoration. Our technicians diagnose issues with ignition systems and ensure safe operation while maintaining aesthetic appeal through polishing and detailing.
Grill Cleaning
Comprehensive cleaning services for built-in and portable grills. Basic service removes burner blockages and tests ignition systems. Full service includes complete disassembly, degreasing with non-acid solutions, grid restoration, and exterior polishing. Both options extend equipment lifespan and improve cooking performance.
Gas Inserts
Installation of gas inserts for wood-burning fireplaces. Our team handles venting modifications, gas line connections, and control system integration. We offer various styles including traditional log sets and modern linear designs while ensuring proper sizing for existing fireplace openings.
Shade Structures
Custom shade solutions for patios and outdoor living areas. Product selection includes retractable awnings, pergolas with adjustable louvers, and permanent shade canopies. Our designers consider sun exposure patterns and existing architecture to create comfortable, energy-efficient outdoor spaces.
People
Mike James
CEO
With over 25 years in the hearth industry, Mike James leads strategic operations and long-term vision for Flame Connection. He ensures alignment with core values while expanding product offerings to meet evolving customer needs.
Nicole James
President
Nicole James oversees business development and customer experience initiatives. Her focus on service excellence and community engagement has strengthened Flame Connection's position as Tucson's premier hearth specialist.
Rob Wilson
VP/GM
As Vice President and General Manager, Rob Wilson directs day-to-day operations and technical services. His expertise in product selection and installation standards ensures consistent quality across all customer projects.
Questions
What services does Flame Connection offer?
We provide custom outdoor kitchens, fireplace installations, grill cleaning, gas insert replacements, and shade structure solutions.
Do you serve areas outside Tucson?
Our primary service area includes all of Southern Arizona with specialized expertise in Tucson's unique climate requirements.
How can I schedule maintenance?
Contact us directly at (520) 623-0626 or use our online form to schedule grill cleaning or fireplace service appointments.
What makes Flame Connection different?
We combine 35+ years of local experience with comprehensive service offerings and 20 live product displays for hands-on decision making.
Do you offer free estimates?
Yes, we provide complimentary consultations and project estimates for all custom outdoor kitchen and fireplace installations.
Are financing options available?
Currently we don't offer in-house financing but accept major credit cards and can work with contractor payment schedules.
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