Business Details
Emergency
services
Trusted HVAC Services in Green Valley, AZ
Trusted Heating & Cooling has been a family-owned and operated business since its founding, rooted in a tradition of excellence spanning over five decades. Our commitment to integrity, honesty, and customer-driven service defines our approach to HVAC installation, repair, and maintenance. We prioritize personalized solutions, beginning with a comprehensive energy audit to ensure proper system sizing, a process mandated by code but often overlooked in the industry. Our team of seasoned professionals, including lead installers with a minimum of 10 years of experience, adheres to the highest standards of craftsmanship and customer satisfaction. We pride ourselves on transparency, offering written guarantees and direct access to ownership for every project.With a legacy of three generations serving Green Valley and surrounding areas, we combine technical expertise with a deep understanding of local climate needs. Our dedication to quality extends to every detail, from meticulous ductwork analysis to ensuring no mess is left behind after installation. Recognized by the Better Business Bureau with an A rating and honored with the Angies List Super Service Award, we remain committed to exceeding expectations. Whether addressing emergency repairs or designing whole-home comfort systems, our focus remains on delivering reliable, energy-efficient solutions tailored to each clients unique requirements. This unwavering dedication to service excellence has earned us the trust of over 1,000 satisfied customers.
Services
AC Installation
Heating Repair
Emergency Services
Air Purification
Humidifier Installation
Tankless Water Heaters
HVAC Maintenance
Duct Repair
Thermostat Replacement
Club Membership
Highlights and features
- Family-owned with 55 years of local HVAC tradition
- Lead installers require 10+ years of industry experience
- Mandatory whole-home energy audit for accurate system sizing
- Direct owner access to ensure customer satisfaction
- BBB A-rated with no unresolved complaints
Associations and certifications
- Better Business Bureau
What people say
Outstanding job
Very professional
Clean and efficient
No complaints
Highly recommend
Services
AC Installation
We specialize in precision air conditioning installation, starting with a comprehensive energy audit to determine optimal system sizing. Our certified technicians ensure proper duct design, airflow, and static pressure for maximum efficiency. Backed by industry-leading warranties and 100% satisfaction guarantees, our installations feature top brands like Lennox and Daikin, tailored to Green Valleys climate demands.
Emergency Repairs
Our 24/7 emergency repair team responds promptly to critical HVAC failures, minimizing discomfort and system damage. Equipped with advanced diagnostic tools, technicians resolve issues with compressors, thermostats, and more, ensuring rapid restoration of comfort. Customers praise our reliability, with same-day service available for urgent heating and cooling needs.
Air Purification
We install advanced air purification systems from Lennox and RGF, eliminating allergens, bacteria, and pollutants for healthier indoor environments. Ideal for households with respiratory conditions, our solutions include HEPA filters and UV light systems, integrated seamlessly with existing HVAC infrastructure for optimal performance and energy efficiency.
Whole-Home Humidifiers
Our Honeywell TrueSTEAM humidifiers maintain ideal indoor humidity levels, preventing dry air discomfort and protecting home interiors. These low-maintenance systems operate independently of HVAC cycles, offering precise 1:1 humidification delivery. RedLINK-enabled models allow smart home integration for automated climate control.
Tankless Water Heaters
We install energy-efficient Rinnai and Takagi tankless water heaters, providing endless hot water while reducing energy consumption by up to 30%. These compact systems eliminate standby heat loss, with models available for single-point or whole-home applications, ensuring reliable performance for residential and commercial properties.
People
Ben Poole
President & Founder
Ben Poole founded Trusted Heating & Cooling after decades in the HVAC industry, building on his family's 55-year legacy. He oversees operations, ensuring adherence to high standards of integrity and customer service. Ben prioritizes innovation, combining technical expertise with a commitment to community-focused business practices.
Dean Poole
Installation Manager
Dean Poole leads installation teams with over 30 years of HVAC experience, ensuring precision and efficiency in every project. His expertise in system design and energy audits guarantees optimal performance for residential and commercial clients.
Claudio Federico
Master Installer
Claudio Federico specializes in complex HVAC installations, bringing technical excellence and attention to detail to every job. With 15+ years in the field, he ensures systems operate at peak efficiency while maintaining clean, respectful work environments.
Janell Poole
Administrative Manager
Janell Poole manages administrative operations, ensuring seamless communication and customer support. Her organizational expertise streamlines processes from estimates to project completion, enhancing overall client satisfaction.
Bill Poole
Master Fabricator
Bill Poole, co-founder of the family HVAC legacy, contributes his sheet metal fabrication expertise to custom ductwork and system components. His craftsmanship ensures durable, efficient installations that meet exacting standards.
Questions
What HVAC services does Trusted Heating and Cooling offer?
We provide AC and heating installation, repair, and maintenance, including air purification, humidifiers, tankless water heaters, and 24/7 emergency services for residential and commercial properties.
Do you service areas outside Green Valley?
Yes, we serve Sahuarita, Benson, Sierra Vista, Nogales, and surrounding communities, ensuring reliable HVAC solutions across Southern Arizona.
How does your energy audit improve system efficiency?
Our energy audit analyzes insulation, ductwork, and home layout to determine precise system sizing, ensuring optimal performance and energy savings as required by code.
Are financing options available for HVAC installations?
Currently, we do not offer financing, but we provide competitive pricing and assistance with manufacturer rebates to make upgrades affordable.
What sets your technicians apart from competitors?
Our team requires 10+ years of experience, with certifications in leading brands like Lennox and Daikin, ensuring expert service and adherence to industry best practices.
How can I schedule an HVAC service appointment?
Call (520) 789-6686 anytime or visit our website to request a free estimate and schedule same-day or emergency service.
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