Business Details
19 Years
experience
Emergency
services
Your Trusted FBO and Aircraft Charter Services in New Orleans
Since 2007, Flightline First has been committed to redefining aviation services at New Orleans Lakefront Airport. Founded by James Robinson Jr., our family-owned business combines decades of operational expertise with a personalized approach to customer service. Recognized as one of the Gulf Coast's premier FBOs, we hold the exclusive CAA Preferred designation in the region while maintaining deep roots in the New Orleans community. Our 24/7 facility offers seamless international travel access through proximity to US Customs, complemented by premium amenities including on-site rental cars, contract fuel options, and locally sourced catering.With a dedicated team focused on hospitality and efficiency, we provide pilots and passengers with modern facilities featuring WiFi-equipped crew lounges, conference spaces, and signature warm cookies. Our charter services operate FAA-certificated aircraft across the contiguous US, Canada, Mexico, and the Caribbean, eliminating broker fees through locally based operations. Through consistent recognition for exceptional service and strategic investments in facility upgrades, we maintain our position as a trusted aviation partner for both private and corporate travelers.
Services
FBO Services
Aircraft Charter
Catering Services
Concierge Assistance
Rental Cars
Contract Fuel
Medical Transport
Conference Facilities
WiFi Access
Customs Clearance
Details
- Year established: 2007
Highlights and features
- We operate 24/7 with FAA-certificated charter aircraft for immediate availability
- Our CAA Preferred designation ensures premium international travel coordination
- On-site rental cars and contract fuel options streamline ground operations
- Locally owned with no broker fees for direct charter arrangements
- Award-winning hospitality with modern facilities and personalized amenities
Associations and certifications
- Corporate Aircraft Association
What people say
Best FBO in New Orleans
Exceptional customer service
Clean modern facilities
Warm cookies available
Knowledgeable staff
Services
FBO Services
Our full-service FBO facility provides 24/7 aircraft handling, fueling, and passenger amenities. Located at New Orleans Lakefront Airport, we offer immediate access to US Customs, premium catering options, and contract fuel programs. Pilots and passengers enjoy modern lounges with WiFi, conference rooms, and personalized concierge services.
Aircraft Charter
FAA-certificated charter operations serve North America and the Caribbean with Citation jets. Eliminate broker fees through direct booking with our locally based fleet. Business clients access thousands of airports with flexible scheduling for multi-city itineraries and productive travel environments.
Catering Services
Custom catering options feature New Orleans' culinary specialties through partnerships with local restaurants. Available for private and charter flights, our catering ensures fresh, high-quality meals that reflect the region's distinctive flavors and culinary traditions.
Medical Transport
24/7 medical transport services handle urgent patient transfers and specimen deliveries. Our specialized charter capabilities support medical teams with rapid response times and aircraft equipped for critical care requirements during air transportation.
Concierge Assistance
Personalized concierge services arrange ground transportation, hotel bookings, and event tickets for arriving passengers. Our local experts provide recommendations for dining, fishing spots, and cultural attractions throughout the New Orleans area.
People
James Robinson Jr.
Founder
Aviation entrepreneur with over 50 years' experience, established Flightline First in 2007 after founding Memphis' second TGI Fridays location in 1969. Combines hospitality expertise with aviation knowledge to create exceptional customer experiences.
Wendy Bell
General Manager
Overseeing daily operations with 15+ years in aviation services. Recognized for exceptional customer service leadership and facility management expertise that maintains our reputation as Gulf Coast's premier FBO.
Robert Amos
Operations Manager
20-year aviation industry veteran with specialized charter coordination expertise. Manages flight operations and client relations while maintaining FAA compliance standards for our certificated air carrier services.
Questions
What FBO services do you offer at New Orleans Lakefront Airport?
We provide 24/7 aircraft fueling, hangar access, pilot lounges with WiFi, concierge services, and US Customs coordination. Our facility includes rental cars, catering options, and conference rooms for private and corporate aviation needs.
How can I request a charter flight with Flightline First?
Contact our charter department at 504-244-4448 ext. 2 or use our online quote form. Our FAA-certificated aircraft operate to North America and the Caribbean with no broker fees through direct booking.
What payment methods do you accept for fuel and services?
We accept major aviation fuel cards including Av Card, Colt International, Everest Fuel, Phillips-Into-Plane, and US Bank Aviation Card for convenient payment processing at our FBO facility.
Do you offer catering services for private aircraft?
Yes, we provide customized catering from local New Orleans restaurants including Aroma Catering, Gracious Bakery, and Messina's Runway Cafe for both private and charter flights.
Are emergency medical transport services available?
Our charter fleet provides 24/7 medical transport for patients and critical specimens with rapid response capabilities from our New Orleans base to destinations across North America.
What makes Flightline First different from other FBOs?
We combine family-owned hospitality with professional expertise, offering personalized service, modern amenities, and strategic US Customs proximity that creates exceptional experiences for pilots and passengers.
