Business Details
27 Years
experience
Emergency
services
Managed IT Services in New Orleans | Platinum Computer Solutions
Platinum Computer Solutions has been a trusted provider of comprehensive IT services since 1999. Our team specializes in proactive technology management, offering remote and on-site support, system maintenance, and emergency response services tailored to small businesses across Louisiana and the Mississippi Gulf Coast. With over two decades of experience, we combine technical expertise with personalized service to ensure businesses maintain secure, efficient operations.Our certified technicians deliver solutions including cloud backup, network monitoring, cybersecurity, and strategic IT planning. We prioritize client satisfaction through transparent communication, rapid response times, and customized support plans designed to meet evolving technological challenges.
Services
Managed IT Services
Remote Assistance
Cloud Backup
Computer Repair
Web Design
Cybersecurity Solutions
Network Monitoring
VoIP Support
Data Recovery
IT Consulting
Details
- Year established: 1999
Highlights and features
- 20+ years of experience serving Gulf Coast businesses
- 24/7 emergency response for critical IT issues
- Proactive network monitoring and maintenance services
- Certified technicians with industry-specific expertise
- Customized IT solutions for small businesses
Services
Managed IT Services
Our proactive IT management ensures continuous system performance and security. We provide 24/7 network monitoring, software updates, and cybersecurity protection for businesses in New Orleans and Gulf Coast regions. Our team handles all technical aspects while you focus on core operations.
Offsite Cloud Backup
Secure cloud backup solutions protect critical business data from disasters. We offer automated backups with instant recovery options, ensuring your files, emails, and records remain accessible and protected at all times for $19.95/month.
Remote Assistance
Immediate remote technical support resolves issues without onsite visits. Our secure platform allows technicians to diagnose and fix problems through existing firewalls, minimizing downtime for businesses across Louisiana and Mississippi.
Computer Repair
Comprehensive repair services for desktops, laptops, and servers. Our certified technicians handle virus removal, hardware upgrades, and system optimization with transparent pricing and guaranteed results for businesses of all sizes.
Web Design
Custom website development with SEO optimization and e-commerce capabilities. We create responsive designs with content management systems, domain registration, and hosting solutions to establish professional digital identities for local businesses.
Questions
What IT services do you offer?
We provide managed IT services, cloud backup, remote support, computer repair, cybersecurity, web design, and VoIP solutions for businesses in New Orleans and Gulf Coast areas.
Do you offer emergency IT support?
Yes, we provide 24/7 emergency response for critical IT issues outside regular business hours with priority service for managed clients.
What industries do you serve?
We work with legal, medical, financial, construction, and professional service firms, along with non-profits and small businesses across Louisiana and Mississippi.
How much do remote support sessions cost?
Remote sessions start at $25 for 15 minutes, $95 for one hour, and $150 for complete system optimization with security checks.
Do you provide website development services?
Yes, we offer custom web design with SEO, content management systems, domain registration, and e-commerce solutions tailored to business needs.
