Business Details
26 Years
experience
Emergency
services
Your Trusted Pet Sitting Partner in Cleveland
Founded in 2000, Cuddles & Care has established itself as a trusted provider of personalized pet care in Northeast Ohio. Our team of certified professionals brings decades of combined experience in animal care, offering tailored services that prioritize your pet's comfort and safety while maintaining your home's security. Licensed, bonded, and insured, we combine Red Cross-certified expertise with a genuine passion for animals to deliver reliable midday walks, vacation visits, and comprehensive home checks.Recognized as Cleveland's Best Pet Sitting by the Hot List voters in 2018, we serve 12 communities with transparent pricing, no hidden fees, and a commitment to exceptional communication through detailed visit notes and photo updates. Our staff's extensive experience with diverse pet types, including medication administration and specialized care, ensures your pets receive the highest standard of attention in your absence.
Services
Midday Dog Walking
Vacation Care Visits
Drop-In Visits
Puppy Potty Breaks
Medication Administration
Home Security Checks
Plant Watering
Mail Collection
Litter Box Cleaning
Pet Transportation
Details
- Year established: 2000
Highlights and features
- We've provided professional pet care since 2000 with Red Cross certification in Pet First-Aid & CPR
- No additional charges for multiple pets or medication administration including insulin injections
- Free initial consultation meeting for new clients booking services
- Serving 12 Northeast Ohio communities with consistent, reliable visit scheduling
- Bonded and insured with comprehensive liability coverage for pet and home safety
Associations and certifications
- Red Cross
What people say
Loving personalized care
Detailed visit notes
Best pet sitting service
Flexible to our needs
Unmatched attention to detail
Services
Midday Dog Walking
30-minute midday dog walks Monday-Friday 10am-2pm help break pets' day with bathroom breaks and exercise. Discounted rates apply for recurring bookings, ensuring dogs receive consistent care during owners' work hours.
Vacation Care Visits
Three daily visits for dogs and two for cats maintain pets' routines during travel. Includes home security checks, plant watering, and mail collection to protect both pets and properties during extended absences.
Drop-In Visits
Flexible 30-minute visits accommodate last-minute needs like medication administration, dinner feeding, or emergency pet attention. Available at standard rates with optional late-notice surcharges for urgent requests.
Puppy Potty Breaks
Specialized potty training support with discounted visits twice daily, three times weekly. Helps establish consistent bathroom routines for young dogs while owners work or travel.
Home Security Checks
Comprehensive home protection service includes trash removal, mail collection, light rotation, and system checks during visits. Prevents property issues while ensuring pets' environment remains secure and familiar.
People
Diana
Owner
Owner since 2012 with 14 years total experience. Certified pet care professional managing daily operations while maintaining hands-on client relationships. Pet parent to four dogs and two cats.
Mary Anne
Senior Pet Sitter
Experienced caregiver since 2007 specializing in weekend and holiday coverage. Handles majority of vacation bookings with expertise in multi-pet households and special needs animals.
Angel
Pet Care Specialist
Third-generation team member with five years' experience. Specializes in midday services and APL animal outreach. Pet parent to five animals including two rescue dogs and three cats.
Coleen
Dog Care Expert
Certified professional with extensive dog training background. Specializes in large breed handling and equine care. Provides daily walking services and emergency response support.
Alyxandra
Client Relations
Former client turned caregiver with unique perspective on service expectations. Experienced with diverse breeds and ages, contributing personal insights from both client and provider perspectives.
Questions
What areas do you service?
We serve 12 Northeast Ohio communities including Avon, Westlake, North Olmsted, and Rocky River. Check our service map for specific coverage details.
Are you available for last-minute bookings?
Yes, we accommodate urgent requests with applicable surcharges: $25 for vacation care under 48 hours notice and $15 for walks with less than 24 hours notice.
Do you charge extra for multiple pets?
No, we provide care for all household pets at no additional cost, including medication administration for multiple animals during each visit.
How do you handle medical emergencies?
Our Red Cross-certified staff follows vet release forms and emergency protocols. We maintain 24/7 contact availability to coordinate urgent veterinary care when needed.
What's included in vacation care visits?
Three daily dog visits or two cat visits include feeding, medication, playtime, litter box cleaning, and home security checks with photo updates through our Time To Pet portal.
Do you offer initial consultations?
Yes, new clients receive free consultations when booking services. A $35 non-refundable fee applies for consultations without service commitment.