Business Details
32 Years
experience
Trusted Customs Brokerage & Trade Compliance Solutions
Founded in 1994 by two international trade attorneys, Charter Brokerage has established itself as the premier customs brokerage firm in the United States and Canada. Our unwavering commitment to compliance-focused services has enabled clients with complex supply chains to recover over $4.1 billion in duties, taxes, and fees since 2018. With more than 25 years of experience, we specialize in duty drawback recovery, Superfund tax credits, and FTZ/bonded warehouse management, supported by proprietary AI-driven technology Hamilton for optimized results. Our team of customs attorneys, licensed brokers, and trade experts advocates for legislative changes while delivering tailored solutions that maximize savings and ensure regulatory adherence. Recognized by U.S. Customs for our compliance excellence, we maintain strategic partnerships with government agencies and industry groups to shape trade policy.Our client-centric approach combines deep technical expertise with a family-oriented corporate culture, fostering long-term relationships built on trust and mutual respect. From initial business reviews to audit support, we provide end-to-end services that address the full spectrum of import/export challenges. Our leadership in customs modernization initiatives demonstrates our ongoing dedication to advancing industry standards. With offices across the U.S. and Canada, we offer localized expertise backed by national resources. This comprehensive approach has solidified our position as the nation's leading drawback service provider.
Services
Duty Drawback Recovery
Superfund Tax Credits
FTZ Administration
Import Clearance
Export Compliance
Canadian Customs Services
Excise Tax Recovery
Trade Law Advocacy
Bonded Warehouse Management
Compliance Consulting
Details
- Year established: 1994
Highlights and features
- We've recovered $4.1B+ in drawback claims since 2018
- Developed proprietary AI platform Hamilton for compliance tracking
- Only firm with Superfund tax credit implementation experience
- Team includes customs attorneys and former CBP advisors
- Pioneered legislative changes in drawback law since 1994
Services
Duty Drawback Recovery
Our duty drawback specialists identify and claim eligible refunds for imported/exported goods through federal programs. With proprietary software and 30+ years of experience, we process complex claims that have recovered over $4.1 billion since 2018. Our services include opportunity assessment, compliance documentation, and audit support for both direct and third-party supply chain claims.
Superfund Tax Credits
We specialize in recovering Superfund tax credits for chemical manufacturers and exporters through reauthorized P.L. 177-58 provisions. Our experts navigate complex supply chains to identify qualifying transactions, maintain audit-ready documentation, and advocate for clients during IRS examinations. As the only firm with historical Superfund experience, we maximize refunds while ensuring compliance with evolving regulations.
FTZ Administration
Our FTZ experts optimize customs benefits through foreign-trade zone establishment and management. Services include cost-benefit analysis, application processing, inventory tracking, and compliance reporting. We specialize in petroleum industry FTZ operations, maintaining proprietary systems for foreign-status jet fuel tracking while ensuring adherence to CBP requirements for domestic and international clients.
Import Clearance
We facilitate compliant import processing through CBP's Remote Location Filing program, leveraging our proprietary Client Web Portal for real-time documentation tracking. Our services cover tariff classification, duty assessment, and PGA compliance for all product categories. With first-hand involvement in developing ISA program standards, we minimize delays while maximizing drawback opportunities.
Canadian Customs Services
Licensed by Canada Border Services Agency, we provide comprehensive customs solutions for US-Canada trade. Our Calgary office specializes in petroleum product duty-free treatment under USMCA, resolving origin documentation challenges for energy sector clients. We combine local expertise with North American coverage to streamline cross-border compliance for importers and exporters.
People
C.R. Bobby Waid
Chief Executive Officer
CEO of Charter Brokerage since founding in 1994, Bobby Waid leads with 30+ years of international trade experience. He pioneered legislative changes in drawback law while building a compliance-focused culture that values employee commitment and client partnerships.
Questions
What customs services does Charter Brokerage offer?
We provide duty drawback recovery, Superfund tax credits, FTZ administration, import/export clearance, compliance consulting, and Canadian customs services using proprietary technology and 30+ years of trade expertise.
How can Charter help with duty drawback claims?
Our specialists identify qualifying opportunities, prepare documentation, and file claims that have recovered $4.1B+ since 2018 while maintaining compliance with CBP regulations through our AI-powered Hamilton system.
Do you handle Canadian customs requirements?
Yes, we're CBSA-licensed with Calgary-based experts specializing in petroleum product USMCA compliance and cross-border trade solutions for businesses operating between Canada and the United States.
What makes Charter different from other brokers?
We combine customs brokerage with legislative advocacy, proprietary technology development, and specialized tax credit expertise unmatched in the industry since our founding by international trade attorneys in 1994.
Can you assist with Superfund tax credit programs?
As the only provider with historical Superfund experience, we help clients claim refunds for qualifying chemical exports through P.L. 177-58 provisions while maintaining audit-ready documentation systems.
