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Professional Carpet & Upholstery Cleaning Cleveland OH
Pensicola Carpet & Upholstery has served Cleveland and surrounding communities for over 30 years, delivering expert carpet, upholstery, and flood damage cleaning. As an IICRC-certified company, we prioritize eco-friendly, family-safe products and advanced techniques to ensure thorough, reliable results. Our locally owned team combines decades of experience with a commitment to transparency, offering upfront pricing and 24/7 emergency services for residential and commercial clients.

We specialize in stain removal, odor elimination, and structural drying, with a 100% satisfaction guarantee. Our certifications, including Safe Driver Awards and membership in the Black Carpet Cleaning Association of Ohio, reflect our dedication to professionalism. By treating every customer like our first, we maintain a reputation for trustworthiness, responsiveness, and community-focused service.
Services
Carpet Cleaning Upholstery Cleaning Flood Damage Cleanup Trauma/Biohazard Cleanup Water Extraction Odor Removal Mold Remediation Commercial Carpet Cleaning Pet Stain Removal Structural Drying
Highlights and features
  • Over 30 years of local experience in Cleveland and surrounding areas.
  • IICRC-certified technicians for industry-standard cleaning and restoration.
  • 24/7 emergency services for flood, trauma, and biohazard cleanup.
  • Eco-friendly, non-toxic products safe for pets, kids, and sensitive skin.
  • 100% satisfaction guarantee with upfront, no-surprise pricing.
Associations and certifications
  • Institute of Inspection, Cleaning and Restoration Certification (IICRC)
What people say
Prompt, professional, and affordable Couch looks brand new 24/7 emergency service Eco-friendly products 100% satisfaction guarantee
Services
Carpet Cleaning
Our carpet cleaning removes stains, allergens, and odors using eco-friendly products. We employ hot water extraction for deep cleaning, ensuring carpets are fresh and hygienic. Ideal for residential and commercial properties, including high-traffic areas and pet-friendly homes.
Upholstery Cleaning
Upholstery cleaning restores furniture by eliminating dirt and stains while preserving fabric integrity. We use steam or dry cleaning methods tailored to fabric type, extending furniture lifespan. Services include sofas, chairs, office furniture, and pet beds.
Flood Damage Cleanup
Flood damage cleanup includes water extraction, structural drying, and mold remediation. Our 24/7 service addresses hidden moisture to prevent mold growth. We handle debris removal, disinfecting, and coordination with insurance claims for residential and commercial properties.
Trauma/Biohazard Cleanup
Trauma and biohazard cleanup involves safe, discreet removal of hazardous materials. Certified technicians use specialized equipment for bloodborne pathogens and crime scenes. Services prioritize safety, compliance, and emotional sensitivity during restoration.
Odor Removal
Odor removal targets pet smells, smoke, and water damage odors. We use deodorizers and ozone treatments to neutralize airborne contaminants. The process ensures a fresh, healthy environment for homes and businesses.
People
Im Will Watts
Owner and Operator
Im Will Watts has led Pensicola Carpet & Upholstery for over 30 years, serving Cleveland with IICRC-certified cleaning solutions. His hands-on approach ensures every job meets high standards, combining technical expertise with customer care.
Questions
What areas do you serve?
We serve Cleveland and surrounding areas including Parma, Cleveland Heights, Tremont, and Old Brooklyn.
Do you offer 24/7 emergency services?
Yes, we provide 24/7 emergency flood, trauma, and biohazard cleanup with a 60-minute response time.
Are your cleaning products safe for pets and kids?
Yes, we use eco-friendly, non-toxic products safe for pets, children, and sensitive skin.
How much does carpet cleaning cost?
Carpet cleaning starts at $0.30 per square foot, with free inspections and upfront pricing.
Do you handle insurance claims?
Yes, we assist with insurance claims documentation and coordination for flood and damage restoration.
What certifications do you hold?
We are IICRC-certified and members of the Black Carpet Cleaning Association of Ohio.