Business Details
27 Years
experience
Custom Insurance Software Solutions Cleveland OH
Specialized Business Software was founded in 1999 to address the unique challenges of the specialty lines insurance industry. Originally developed as the software arm of a family-owned insurance agency, we created custom solutions to solve complex operational issues that existing systems couldn't handle. Our team of technical experts has built advanced automation systems including agency management platforms, insurance tracking tools, and mortgage servicing integrations. With over two decades of industry experience, we deliver tailored software solutions that combine the cost-effectiveness of packaged systems with the precision of custom development.Our proven project approach ensures full client visibility through iterative development cycles, fixed pricing models, and comprehensive post-launch support. Headquartered in Cleveland, Ohio, we serve commercial insurance agencies, captives, and carriers nationwide, providing strategic technological advantages through innovations like flexible rating engines and client self-service platforms.
Services
Custom Insurance Software
Document Management Systems
Workflow Automation
Mortgage Servicing Integration
Cloud-Based Solutions
Agency Management Platforms
Insurance Tracking Systems
Details
- Year established: 1999
Highlights and features
- 20+ years of specialty lines insurance software expertise
- Proven iterative development process with fixed pricing
- Custom solutions matching exact business requirements
- Cloud-based systems scaling to millions of documents
- Direct integration with major mortgage servicing platforms
Associations and certifications
- AWS Cloud Certified
Services
Custom Insurance Software
We develop custom software specifically designed for specialty lines insurance operations. Our solutions incorporate flexible rating engines, insurance accounting systems, and client self-service portals that align with your unique business rules. With proven expertise in admitted/non-admitted policies and manuscript endorsements, our systems provide comprehensive exposure management across all insurance lines while maintaining compliance with industry regulations.
Document Management Systems
Docunym offers enterprise content management with powerful workflow automation capabilities. This cloud-based system handles millions of documents with full-text OCR, secure sharing, and end-to-end encryption. Designed for high-volume environments, it supports batch scanning, email processing, and secure FTP uploads while providing table-driven business rules for process automation across multiple business locations.
Workflow Automation
Our workflow engines automate complex insurance processes with customizable business rules. From policy generation to claims processing, our systems enhance quality control and management oversight. Integration with existing platforms through open web services APIs enables seamless data exchange while maintaining compliance with mortgage servicing regulations and insurance industry standards.
Mortgage Servicing Integration
We provide specialized integration with leading mortgage servicing platforms including FiServ LoanServ, BLFS LoanSphere MSP, and McCracken Strategy. Our solutions streamline mortgage servicing operations through automated data exchange, compliance reporting, and payment processing systems that reduce manual entry errors and improve operational efficiency for financial services clients.
Cloud-Based Solutions
Our cloud-native platforms deliver enterprise-grade performance with anywhere access capabilities. Docunym's web-based architecture supports concurrent users across distributed teams while maintaining enterprise security standards. Cloud deployment options provide scalable infrastructure with automatic updates, disaster recovery capabilities, and flexible access models that adapt to evolving business requirements.
People
Steve Wiser
Founder and President
Electrical Engineering graduate from Cleveland State University who founded SBS in 1999. Led development of insurance accounting systems and mortgage servicing integrations. Holds multiple AWS Cloud certifications. Previously co-owned family specialty lines insurance agency sold to public broker in 2007.
Questions
What insurance industry specializations do you support?
We specialize in specialty lines commercial insurance including admitted/non-admitted policies, manuscript endorsements, and complex exposure management systems.
Do you offer cloud-based software solutions?
Yes, our Docunym platform provides cloud-native document management with enterprise scalability and security features for distributed teams.
How do you handle mortgage servicing integrations?
We integrate with major platforms like LoanServ, LoanSphere MSP, and McCracken Strategy through custom APIs developed from 20+ years of experience.
What development methodology do you use?
Our iterative approach includes fixed pricing, milestone payments, and client collaboration through requirements review, design, and testing phases.
Can you support high-volume document processing?
Our systems handle millions of documents with automated OCR, batch processing, and enterprise workflow capabilities tested at scale.
