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Your Trusted Partner for Communication Solutions
Altura Communication Solutions has established itself as a leader in delivering advanced communication solutions, specializing in managed services, professional implementation, and comprehensive support. As one of Avaya's largest authorized Diamond Business Partners, we combine cutting-edge technology with decades of industry expertise to optimize business communications for enterprises nationwide. Our team of certified professionals brings an average of 15 years of experience, ensuring clients receive tailored solutions that enhance operational efficiency and reliability. We offer 24/7 customer support through a nationwide branch network, providing immediate assistance for service requests and technical issues. Our managed services include network monitoring, patch management, and business continuity planning, all designed to maintain seamless communication systems year-round.

Professional services focus on strategic implementation of voice, video, and data solutions, leveraging best practices to drive measurable business outcomes. With specialized offerings for federal government, healthcare, and education sectors, we address unique industry challenges while maintaining strict compliance standards. Our commitment to innovation is demonstrated through remote worker solutions, cloud-based platforms, and next-generation contact center technologies that adapt to evolving business needs. By maintaining transparent communication and prioritizing client satisfaction, we have successfully completed over 1267 projects across 28 locations. This dedication to excellence has earned us recognition as an Avaya Platinum Business Partner, reflecting our unwavering commitment to quality and customer-centric service delivery.
Services
Managed Services Call Center Solutions Professional Services Support Services Cloud Solutions Network Services Remote Worker Set-up Patch Management Staff Augmentation Business Continuity
Highlights and features
  • We offer 24/7 customer support for immediate assistance.
  • Our team has an average of 15 years of industry experience.
  • We maintain Avaya Platinum Partner certification for quality assurance.
  • We provide nationwide service coverage with local branch support.
  • Our solutions include patented remote worker technologies.
Associations and certifications
  • Avaya Platinum Business Partner
What people say
Award-winning support Expert guidance Reliable solutions Efficient service Nationwide coverage
Services
Managed Services
Our managed services provide continuous monitoring and maintenance of communication systems through a dedicated network operations center. This includes proactive patch management, business continuity planning, and multivendor support to ensure 24/7 system reliability. Clients benefit from predictable costs and reduced operational burdens while maintaining enterprise-grade communication infrastructure.
Call Center Solutions
We implement advanced contact center solutions that integrate voice, video, and digital communication channels for omnichannel customer engagement. Our offerings include workforce optimization, automated outbound calling, and remote agent deployment to enhance customer service efficiency. These solutions improve revenue through better customer retention and operational cost reduction.
Professional Services
Our certified consultants provide strategic implementation of communication technologies, including network readiness assessments and SIP services deployment. With 15+ years of average experience, our team delivers customized solutions that align with business objectives while minimizing disruption during technology transitions.
Support Services
We offer 24/7 technical support with nationwide branch coverage for rapid response to service requests. Our support includes break/fix services, help desk assistance, and moves, adds, and changes (MACs) for both Avaya and Nortel systems, ensuring minimal downtime for critical communication infrastructure.
Cloud Solutions
Our cloud-based communication solutions include Avaya Cloud Office and RingCentral integration for scalable, hosted PBX capabilities. These services enable remote workforce connectivity, flexible deployment options, and reduced capital expenditures through subscription-based pricing models.
Questions
What communication solutions do you offer?
We provide managed services, contact center solutions, cloud communications, and professional implementation for enterprise clients.
Are you an Avaya-certified partner?
Yes, we are an Avaya Platinum Business Partner with specialized expertise in their solutions.
Do you offer 24/7 technical support?
Yes, our nationwide support team is available 24 hours a day, 7 days a week.
What industries do you serve?
We specialize in healthcare, federal government, education, and enterprise business solutions.
Can you support remote workforce implementations?
Yes, we offer remote worker set-up and virtual contact center solutions for distributed teams.
How do you ensure service reliability?
Through 24/7 network monitoring, proactive maintenance, and business continuity planning services.
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