Business Details
50+ Years
experience
Expert Appliance Repair in Albuquerque Since 1975
Ortega's Appliance Service has been family-owned and operated since 1975, serving Albuquerque and surrounding communities with expert appliance repair solutions. Our team of factory-trained technicians delivers prompt, professional service with a commitment to ethical business practices and fair pricing. Recognized with the New Mexico Ethics in Business Award and the Small Business Administration's Family Owned Small Business of the Year award, we maintain a 50-year legacy of excellence.Our high first-call completion rate reflects our pre-diagnosis process and fully stocked service vans, ensuring most repairs are completed in a single visit. We back all repairs with a 1-year parts and labor warranty, demonstrating our confidence in the quality of our workmanship.
Services
Refrigerator Repair
Oven Repair
Dishwasher Repair
Washer Repair
Dryer Repair
Specialty Appliance Repair
Appliance Maintenance
Parts Replacement
Warranty Service
Emergency Repair
Details
- Year established: 1975
Highlights and features
- 50 years serving Albuquerque with expert appliance repair
- Factory-trained technicians for 30+ luxury appliance brands
- 1-year parts and labor warranty on all repairs
- 95% first-call completion rate with pre-diagnosis process
- Recognized with New Mexico Ethics in Business Award
What people say
Knowledgeable technicians
Prompt service
Cost-effective repairs
Same-day appointments
Clear communication
Services
Refrigerator Repair
Our technicians specialize in repairing all refrigerator types including side-by-side, French door, and undercounter models. We diagnose cooling issues, replace faulty components, and service ice makers. With factory training and stocked service vans, we complete most repairs in one visit while offering a 1-year warranty on all parts and labor.
Oven Repair
We service all oven types including gas, electric, and induction models. Our experts fix heating elements, igniters, and control boards while providing safety checks. Technicians carry common replacement parts and use diagnostic tools to ensure proper functionality, restoring your cooking capabilities with minimal downtime.
Dishwasher Repair
Our team addresses drainage issues, motor failures, and control panel malfunctions across major brands. We perform comprehensive diagnostics to identify root causes and replace defective components. With immediate parts availability and technical expertise, we restore efficient dishwashing operations with lasting results.
Washer Repair
We repair top-load, front-load, and HE washers including motor issues, drum problems, and water inlet valve replacements. Our technicians diagnose mechanical and electrical faults while checking for proper water flow and spin cycle functionality, ensuring optimal cleaning performance.
Dryer Repair
Our specialists address heating issues, drum malfunctions, and venting problems in gas and electric dryers. We replace faulty heating elements, igniters, and thermostats while performing safety checks. With immediate parts access and technical expertise, we restore efficient drying operations.
People
Manny Ortega Jr.
Owner
Third-generation appliance repair expert with 25+ years experience. Leads Albuquerque's top repair service since 1975. Graduated from UNM Anderson School of Management. Expanded operations in 2015 while maintaining family values of integrity and customer focus.
Robert M.
Master Technician
Certified appliance specialist with 15 years at Ortega's. Factory-trained in Whirlpool, GE, and Bosch systems. Completes 95% of repairs on first visit. Recognized for exceptional customer service and technical expertise in complex appliance diagnostics.
Questions
What types of appliances do you repair?
We repair all major household appliances including refrigerators, ovens, dishwashers, washers, dryers, and specialty appliances like wine coolers and ice machines from 30+ brands.
Do you offer emergency repair services?
While we don't provide 24/7 emergency service, we prioritize urgent cases during business hours and often offer same-day appointments for critical appliance failures.
Are your technicians certified?
All technicians are factory-trained through manufacturer certification programs and maintain current industry certifications for safety and technical proficiency.
What areas do you service?
We serve Albuquerque and surrounding communities including Rio Rancho, Bernalillo, Corrales, and Los Lunas within a 30-mile radius of our NE Albuquerque location.
Do you provide warranty on repairs?
Yes, all repairs come with a 1-year warranty covering both parts and labor. This includes free follow-up service if the same issue recurs within the warranty period.
Can I schedule service online?
Yes, our website offers 24/7 online scheduling. You can also call (505) 884-9177 during business hours for immediate assistance with appointments.
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