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Custom Network Monitoring Solutions for Telecom & Utilities
DPS Telecom has been a trusted provider of monitoring and control solutions for over 30 years, specializing in custom-engineered systems for clients in the telecom, utility, transportation, and government sectors. Our expertise lies in delivering end-to-end network reliability through master alarm management systems and remote telemetry units (RTUs), designed to meet exact specifications. With in-house production capabilities, we ensure rapid customization and fast delivery, maintaining rigorous quality standards through NEBS compliance testing in our own lab. Our commitment to innovation is underscored by a no-risk, 30-day money-back guarantee and a patented approach to solving complex monitoring challenges. We prioritize client partnerships, offering 24/7 technical support rated as the best in the industry, along with free factory training programs.Our team of engineers and seasoned professionals brings decades of hands-on experience, ensuring solutions that are both reliable and future-ready. By controlling every aspect of design and manufacturing, we deliver precision-engineered products that adapt to evolving network demands. Client testimonials highlight our ability to integrate seamlessly with existing infrastructure while providing unmatched support. Our dedication to transparency and client-first values has earned us a loyal customer base of 1,500+ clients worldwide. From initial consultation to ongoing maintenance, DPS Telecom remains focused on securing networks as if they were our own.
Services
Alarm Monitoring
Remote Telemetry Units
Network Alarms
HVAC Controllers
Access Control Systems
Highlights and features
- We offer 30+ years of specialized expertise in network monitoring solutions.
- Our 24/7 technical support team includes engineers with hands-on product experience.
- In-house design and manufacturing ensure rapid customization and quality control.
- We provide NEBS-compliant testing at no additional cost to clients.
- No NRE fees for custom engineering with minimum order quantities.
Associations and certifications
- NEBS
What people say
Reliable equipment
20-year durability
Perfect-fit solutions
Expert technical support
Custom builds
Services
Alarm Management Systems
Our Alarm Master systems provide centralized network monitoring with multi-protocol support. These solutions enable real-time alerts, geographic mapping, and comprehensive logging for telecom and utility networks. Clients benefit from seamless integration with legacy systems and scalable architecture.
Remote Telemetry Units
Custom-built RTUs offer remote equipment monitoring with configurable alarm capacity. Supporting multiple transport protocols, these units provide environmental monitoring and automated notifications. Clients use them for distributed network visibility in challenging locations.
NEBS Compliance Testing
We perform in-house NEBS compliance testing for electromagnetic interference, vibration, and durability. This ensures equipment meets telecom industry standards without additional fees. Optional official certification is available through third-party labs.
Factory Training Programs
Free week-long training sessions in Fresno cover system configuration and troubleshooting. Participants gain hands-on experience with monitoring equipment. The program includes meals and accommodates both new and experienced users.
24/7 Technical Support
U.S.-based engineers provide round-the-clock support for monitoring systems. Our team handles complex issues directly, with no automated menus or offshore call centers. Support includes remote diagnostics and rapid problem resolution.
People
Richard Howell
Technical Support Expert
With extensive field experience, Richard provides installation assistance and training. His expertise spans multiple protocols and monitoring equipment used in diverse network environments.
Ron Stover
Installation and Deployment Expert
A founding team member with decades of field experience, Ron specializes in system deployments across North America. He focuses on ensuring reliable installations for complex monitoring requirements.
Questions
What network monitoring solutions do you specialize in?
We specialize in alarm management systems and remote telemetry units for telecom, utility, and transportation networks.
Do you offer 24/7 technical support?
Yes, our U.S.-based engineers provide 24/7 technical support with hands-on product expertise.
Can you customize monitoring equipment to specific needs?
Yes, 80% of client needs are met with existing products, and we custom-engineer solutions for unique requirements.
What is your NEBS compliance process?
We self-certify NEBS compliance in our lab at no extra cost, with optional official certification available.
Do you provide training for your monitoring systems?
Yes, we offer free week-long factory training programs in Fresno, California for hands-on learning.
What warranty and return policies do you offer?
All products include a 30-day money-back guarantee and standard maintenance agreements for ongoing support.