Business Details
20 Years
experience
Your Trusted IT Partner for Business Communications
Avid Communications has been delivering cutting-edge communications technology solutions since 2006. Our team of local experts specializes in VoIP phone systems, business internet, cybersecurity, and cloud migration services tailored to meet the unique needs of businesses across the Midwest. With over 15 years of experience in cloud-based VoIP systems and a 24/7 Network Operations Center, we combine technical expertise with personalized service to ensure reliable connectivity and security.Our engineers have designed thousands of networks, implementing SD-WAN solutions and next-generation firewalls to protect against cyber threats. We prioritize local support, onsite configuration, and ongoing technical assistance, setting us apart from providers who lack physical presence. Our commitment to quality is demonstrated through customized solutions that integrate voice, data, and video while meeting compliance standards like HIPAA and GDPR.
Services
VoIP Phone Systems
Business Internet
CyberSecurity
Network Design
Cloud Migration
Contact Centers
Details
- Year established: 2006
Highlights and features
- 15+ years of experience in cloud-based VoIP systems
- Local onsite configuration and technical support
- Customized network solutions with SD-WAN failover protection
- Next-generation cybersecurity with real-time monitoring
- 24/7 Network Operations Center for continuous support
Services
VoIP Phone Systems
Our cloud-based VoIP phone systems offer cost savings, enhanced features, and reliability for businesses. With local server hosting for superior voice quality, we provide seamless migration from traditional systems. Our experts configure customized solutions with onsite training and ongoing support, ensuring businesses maintain communication continuity while accessing advanced calling features.
CyberSecurity
Comprehensive cybersecurity solutions protect businesses from sophisticated threats using next-gen firewalls and AI monitoring. Our certified experts implement layered defenses meeting HIPAA, PCI, and GDPR standards. We provide real-time threat detection, event logging, and mobile device security tailored to business size and industry requirements while maintaining compliance.
Business Internet
We evaluate available networks to find optimal internet solutions balancing speed, reliability, and cost. Our team configures firewalls for maximum performance while providing ongoing technical support. We specialize in connecting multiple locations and ensuring bandwidth meets cloud application demands, with customized solutions for businesses of all sizes and technical requirements.
Network Design
Our engineers design secure, scalable networks integrating on-premises and cloud systems with 24/7 health monitoring. We implement SD-WAN solutions for uninterrupted connectivity and compliance with industry standards. With 15+ years of experience, we create customized architectures supporting voice, data, and video while ensuring cybersecurity protections across all network components.
Cloud Migration
We simplify cloud migration with expert planning and execution for voice, data, and applications. Our team ensures secure integration while maintaining compliance requirements. With 15 years of experience in cloud systems, we provide ongoing support for hybrid environments and implement failover protections using SD-WAN technology to prevent business disruptions during transitions.
People
David Hollingsworth
Owner and Founder
Co-founded Avid Communications 12 years ago, developing innovative technology solutions through hands-on technical expertise and attention to detail. Brings 15+ years of experience in cloud communications and network design to client solutions.
Nikki Fisher
Senior Account Executive
Senior Account Executive with experience in hundreds of Avid solutions, specializing in matching technology features to business needs. Known for direct communication style and ability to translate technical concepts into practical business applications for clients.
Laren Landgren
Agent Manager
Agent Manager with seven years of experience connecting partners with Avid solutions. Focuses on understanding agent objectives while maintaining Midwest-based support infrastructure. Balances technical knowledge with relationship-building to serve both partners and end clients effectively.
Audrey Tomlinson
Agent Account Manager
Account management professional supporting agents and clients with Avid's technology solutions. Provides dedicated support for partners navigating cloud migration and communications technology implementation while maintaining local service standards.
Questions
What makes Avid's VoIP service different from other providers?
We use local servers for better voice quality and provide onsite configuration, training, and ongoing support unlike most cloud providers.
How does Avid handle cybersecurity threats?
We combine next-gen firewalls with AI monitoring, real-time threat detection, and certified security experts to protect against sophisticated cyber attacks.
Can Avid help with internet service selection?
Yes, we evaluate available networks at your location to recommend optimal internet solutions balancing speed, reliability, and cost.
What is SD-WAN failover protection?
SD-WAN provides automatic network redundancy using multiple connections to maintain operations during primary connection failures.
Do you offer free trials or demonstrations?
We offer a free first month of VoIP service with no contract obligations to experience our solutions risk-free.
How does Avid support cloud migration?
Our engineers handle complete cloud transitions with 15+ years of experience, ensuring secure integration and compliance with industry standards.
