Business Details
24 Years
experience
Emergency
services
Trusted Security and Banking Solutions Provider in Portland, OR
Cook Security Group (CSG) has been a trusted leader in security, retail banking, and managed services since its founding in 2002. Our mission centers on delivering innovative technology solutions combined with exceptional service to protect and enhance our clients' operations. With over two decades of experience, we have grown to employ 525 passionate professionals who monitor and protect 390,000 endpoints across 25,000+ locations nationwide. Our core values of customer commitment, teamwork, integrity, adaptability, and community engagement drive every decision we make. We invest heavily in our employees, evidenced by our recognition as one of Oregon's Top 100 Companies to Work for over 10 years.Our state-of-the-art Network Operations Center (NOC) and 12-state technician footprint enable 24/7 support, while our proprietary platforms like Piko VMS and Cook Command Center provide cutting-edge tools for security management. We serve over 1,000 financial institutions and commercial facilities, including 22,970 locations, through comprehensive risk assessments and proactive security upgrades. Our SOC 2 Type II compliance since 2012 demonstrates our commitment to data security standards. From ATM/ITM solutions to enterprise video surveillance systems, we combine technical expertise with personalized service to deliver measurable results for our clients.
Services
ATM Sales & Support
Video Surveillance
Managed IT Services
Access Control Systems
Remote Monitoring
Security Risk Assessments
Interactive Teller Machines
Alarm System Installation
Cash Management Solutions
Professional Security Services
Details
- Year established: 2002
Highlights and features
- 23 years of specialized expertise in security and banking technology solutions
- 525+ employees including 300+ technicians with nationwide coverage
- 24/7 Network Operations Center supporting 25,000+ locations nationwide
- Recognized 10+ years as Oregon's Top 100 Company to Work For
- Proprietary technology platforms including Piko VMS and Cook Command Center
Associations and certifications
- SOC 2 Type II
What people say
Great relationships
Best technology
Improved systems
Best video surveillance
Time-saving platform
Services
ATM Sales & Support
We provide comprehensive ATM sales, installation, and maintenance services with nationwide coverage. Our solutions include traditional ATMs, Interactive Teller Machines (ITMs), and Teller Cash Recyclers (TCRs) that help financial institutions reduce operational costs while improving customer experience. Our RemoteView technology enables proactive monitoring and troubleshooting through the Cook Command Center platform.
Video Surveillance
Our Piko Video Management System offers advanced surveillance solutions for financial institutions and commercial facilities. This unified security platform provides real-time monitoring, intelligent analytics, and mobile access across 22,970+ locations. The system includes automated alerts, perimeter security features, and seamless integration with existing camera systems or new hardware installations.
Managed IT Services
We deliver 24/7 remote monitoring and management of security systems, ATMs, and IT infrastructure through our Network Operations Center. Services include software updates, vulnerability patches, electronic journal management, and real-time status tracking via the Cook Command Center web interface accessible from any device.
Access Control Systems
Our integrated access control solutions protect commercial facilities and financial institutions with advanced authentication technologies. Systems include card readers, biometric scanners, and mobile access solutions that integrate with video surveillance and alarm systems for comprehensive security management.
Interactive Teller Machines
We offer ITM solutions that combine traditional ATM functionality with live video banking capabilities. These machines enable remote teller interactions, document scanning, and complex transaction capabilities while reducing branch operational costs through automated processes.
People
Brian Cook
Chief Executive Officer
Brian Cook founded Cook Security Group in 2002 and has led its transformation from a regional security provider to a national technology solutions company. With over two decades of industry experience, he has driven strategic growth through innovation and customer-focused service development.
Molly Angelo
Chief Financial Officer
Molly Angelo oversees financial operations and strategic planning for Cook Security Group. With extensive experience in financial management, she ensures the company maintains strong fiscal health while supporting growth initiatives and technology investments that benefit clients.
John Brase
President
John Brase serves as President of Cook Security Group, directing day-to-day operations and business development. His leadership focuses on expanding service offerings and maintaining the company's reputation for excellence in security and banking technology solutions.
Levi Daily
Chief Technology Officer
Levi Daily leads technology innovation at Cook Security Group, overseeing development of proprietary platforms like Piko VMS and Cook Command Center. He ensures the company's technology solutions remain at the forefront of security and banking industry advancements.
William Comer
Chairman of the Board
William Comer serves as Chairman of the Board for Cook Security Group, providing strategic guidance and governance oversight. His leadership helps maintain the company's commitment to innovation and excellence in delivering technology solutions for security and financial institutions.
Questions
What security solutions does Cook Solutions Group offer?
We provide comprehensive security solutions including video surveillance, access control systems, alarm monitoring, and enterprise security management through our proprietary Piko VMS platform.
Do you offer nationwide service coverage?
Yes, we service 25,000+ locations across 12 western states with local technicians and a national VAR network extending our reach nationwide.
What banking technology solutions are available?
We offer ATM/ITM sales and support, teller cash recyclers, remote deposit capture, and integrated security systems designed specifically for financial institutions.
How can I access system monitoring and management tools?
Our Cook Command Center platform provides 24/7 web access to monitor equipment status, review service history, and manage security systems from any device.
What emergency support options are available?
Our Network Operations Center provides 24/7 emergency support with technicians available for immediate response to critical security or system issues.
How does CSG ensure system security and updates?
We deploy regular security updates and patches through our RemoteView technology, maintaining compliance with industry standards like SOC 2 Type II.
