Business Details
43 Years
experience
Emergency
services
Office Equipment Sales & Service in Richmond, VA
Established in 1983, Copy Fax is a family-owned and operated business dedicated to providing comprehensive office technology solutions. We serve over 6,000 local businesses across Virginia, offering a wide range of products including copiers, printers, shredders, and digital signage from industry leaders like Toshiba, Lexmark, and Brother. Our commitment to customer service has been recognized with the Pro-Masters Award for Outstanding Customer Service since 2007. With decades of experience, we combine the technical resources of global manufacturers with personalized local support. Our team prioritizes understanding client workflows to deliver tailored solutions that enhance productivity and reduce costs. We specialize in sales, rentals, repair services, and managed print solutions, ensuring businesses have reliable access to cutting-edge technology.Our 24/7/365 support and focus on sustainability through partnerships like Print Releaf further distinguish our service approach. By maintaining a customer-first philosophy rooted in honesty and respect, we have become a trusted partner for organizations in finance, education, healthcare, and other sectors. Our technicians provide prompt, expert repairs and preventive maintenance to minimize downtime, while flexible rental plans accommodate businesses of all sizes. Through continuous adaptation to technological advancements, Copy Fax remains committed to meeting and exceeding client expectations across Virginia.
Services
Copier Sales
Printer Repair
Managed Print Services
Copier Rentals
Shredder Sales
Document Scanning
Pre-Owned Equipment
Digital Signage
Paper Handling
Software Solutions
Details
- Year established: 1983
Highlights and features
- We have over 40 years of experience in office equipment sales and service.
- Our family-owned business combines global manufacturer resources with local personalized support.
- We serve 6,000+ businesses across Virginia with tailored document management solutions.
- Our certified technicians provide 24/7/365 emergency repair services.
- We offer sustainability-focused solutions through partnerships like Print Releaf.
Services
Copier Sales
We offer a comprehensive selection of new copiers from industry leaders like Toshiba and Lexmark. Our solutions include black & white and color multifunction printers designed for businesses of all sizes. Our team helps match equipment to specific workflow needs while ensuring long-term reliability and cost-effectiveness.
Printer Repair
Our certified technicians provide prompt repair services for all major printer brands. We offer 24/7/365 emergency support and preventive maintenance plans to minimize downtime. With decades of experience, we diagnose and resolve issues ranging from paper jams to complex system failures across Virginia businesses.
Managed Print Services
Our MPS solutions optimize printing infrastructure through device monitoring, cost control, and workflow automation. We implement security measures, generate usage reports, and develop sustainability strategies to reduce environmental impact while lowering operational costs for organizations in multiple industries.
Copier Rentals
We provide flexible rental plans for short-term projects or long-term needs. Our fleet includes state-of-the-art copiers with advanced features like high-speed printing and document management. Customizable packages ensure businesses access appropriate technology without significant upfront investment.
Shredder Sales
We offer Destroyit industrial shredders to protect sensitive information. Our solutions include both manual and automated systems for secure document destruction. These machines integrate with broader security protocols to help businesses maintain compliance with data protection regulations across Virginia.
Questions
What office equipment brands do you carry?
We are authorized dealers for Toshiba, Lexmark, Brother, and KIP products, offering their full lines of copiers, printers, and multifunction devices.
Do you provide service outside Richmond?
Yes, we support businesses from Richmond to Hampton Roads, Charlottesville, and Virginia Beach with on-site and remote technical assistance.
Are your technicians certified?
All our service technicians receive ongoing training and certification directly from manufacturers like Toshiba and Lexmark to ensure expertise with current technology.
How do you handle emergency repairs?
Our 24/7/365 service team responds promptly to critical equipment failures, with same-day service available for priority cases across our service areas.
Can you help reduce printing costs?
Through managed print services and equipment optimization, we help businesses identify and implement cost-saving measures that typically reduce document management expenses.
Do you offer sustainability solutions?
Yes, our Print Releaf partnership enables businesses to offset paper consumption through reforestation while implementing energy-efficient equipment and digital workflow solutions.
